Get an overview of this hotelAdults-only hotel with full-service spa and free breakfast

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
Outdoor pool

Location

Situated on a lake, this spa hotel is within 6 mi (10 km) of Maria Magdalena Church, San Sebastian Church, and San Juan Church. San Miguel Church and Folklore Museum are also within 6 mi (10 km).

Hotel Features

This hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar, and a sauna are onsite.

Room Amenities

All rooms are individually decorated and offer minibars and in-room massages. Egyptian cotton sheets, rainfall showerheads, and ceiling fans are among the other amenities available to guests.

Hacienda Puerta Del Cielo Ecolodge & Spa

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hacienda Puerta Del Cielo Ecolodge & Spa features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This Masatepe hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 40 km and a roundtrip airport shuttle (available on request). Onsite self parking is complimentary.

Hacienda Puerta Del Cielo Ecolodge & Spa has designated areas for smoking.

  • Barbecue grill(s) 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Designated smoking areas (fines apply) 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Swim-up bar 
  • Free breakfast 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Restaurant 
  • Year Built 2010 
  • Free self parking 
  • Free WiFi 
  • Pool sun loungers 
  • Sauna 
  • Outdoor pool 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Free RV, bus, truck parking 
  • Airport transportation - pickup (surcharge) 
  • Concierge services 
  • Designated smoking areas 
  • Laundry facilities 
  • Total number of rooms - 10 
  • Television in common areas 
  • Number of floors - 1 
  • Number of buildings/towers - 9 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Garden 
  • Multilingual staff 

Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Free RV, bus, truck parking

Room Amenities

  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Access via exterior corridors 
  • Air conditioning 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Minibar 
  • Daily housekeeping 
  • In-room massage available 
  • Rainfall showerhead 
  • Bathtub or shower 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • Partially open bathroom 
  • Egyptian-cotton sheets 
  • Individually furnished 
  • Individually decorated 

Where to Eat

A complimentary breakfast is offered.

Linda Vista Grille - Overlooking the pool and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a sauna.

Guests under 15 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site 
  • Hiking/biking trails nearby 
  • Kayaking nearby 
  • Ziplining nearby 

Spa Services

The onsite spa has massage/treatment rooms. Services include hot stone massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage 
  • Reflexology 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children 15 and younger are not allowed at this adults-only property. All guests older than 15 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Debit cards not accepted
Minimum guest age is 15
Caters to adults only

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 65 per room (one way)
  • Early check-in fee: USD 25
  • Late check-out fee: USD 25
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hacienda Puerta Cielo Ecolodge
  • Hacienda Puerta Cielo Ecolodge Hotel
  • Hacienda Puerta Cielo Ecolodge Hotel Masatepe
  • Hacienda Puerta Cielo Ecolodge Masatepe

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 15 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. Alcohol is not permitted at this property.


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