Ratings based on 250 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Good hotel location and excellent staff

Posted Jul 10, 2017
Pros: We liked the location, it accessibility to just about everything. The staff and service was excellent. Staff was very helpful and friendly.
Cons: Softer beds.
Location: Hotel was near casinos, movies, shopping mall. Easy access to major road to go to Volcan Masaya.
We stayed at this hotel for 10 days and it was a great experience. We were greeted daily with a friendly smile and hello. There were many times when we needed assistance, for example requested additional towels, coffee, a new hairdryer, the staff would be at our door in less than 5 minutes. One downside we noticed was that sometimes the noise of some events happening on the main floor would rise to our room. For example on Saturday night, there was a private event (party) with disco and music that we heard up in our room around 1-2am (we were on the second floor). The food at the restaurant at the hotel was very good.
Comment from Hotel Management
Jul 12, 2017 by Marion Alvarado, Hotel Management
Dear Guest Thank you for giving us the opportunity to have in Hilton Managua, All your comments are very important to improve our service. We hope you can visit us any time you come to Managua. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 28, 2017
Ecelente service,friendly stuff and the food is perfect,good hotel for the entire family for business or pleasure.
Comment from Hotel Management
Jun 28, 2017 by Marion Alvarado, Hotel Management
Dear Guest Thank you for your comments and for staying in Hilton Managua. It is a pleasure to receive your comments. We hope to see you again. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft.Lauderdale

Fantastic hotel

Posted Jun 28, 2017
Pros: The staff being extremely friendly.
Cons: cost of breakfast was too much.
Location: shopping mall, McDonalds, Burger Kings, Casino,
This hotel was in a great location. There are restaurants close by within walking distance, and a grocery store across the street. A full mall one block away as well as many attractions a short taxi ride. The staff were superb.They would arrange a taxi within moments and one could easily charge it to the room and also arrange a pick-up for later so you would never have to worry about how to get back. A taxi could also be waiting for you at the airport for you for about $20 USD even if your flight arrives in the middle of the night. The staff spoke perfect English and always went above and beyond no matter what the request was. The breakfast charge was the only ridiculous thing I found at this hotel. Everything else was extremely inexpensive. The room was spacious and the bedding was luxurious. I would stay here again anytime I was visiting Managua!
Comment from Hotel Management
Jun 28, 2017 by Marion Alvarado, Hotel Management
Dear Guest It has been a pleasure to have you in Hilton Managua, we really appreciate the time you had to comment about all our services during your stay. We hope to have you soon again with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Panama, Panama

Posted Jun 9, 2017
Hotel is at a good location in one of the main avenues of the city. Near to main malls and bars if you are looking for a good nightlife. Have good enough parking for those who rent a car and has rental car office inside it. Staff is very helpful and breakfast very good. Overall charge is slightly high, but good for the offered service
Comment from Hotel Management
Jun 9, 2017 by Marion Alvarado, Hotel Management
Dear Mr. Luis Thank you for staying in Hilton Managua, we appreciate all your comments you have for our Hotel and near areas. We are happy you enjoyed your stay and we hope to have the opportunity to have you with us in your next visit to Managua. Sincerely
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Visiting Managua

Posted May 1, 2017
Relative new hotel , well located, good chef. Nice pool environment (music, videos , service ).
Comment from Hotel Management
Jun 8, 2017 by Marion - Rooms Division, Hotel Management
Dear Mr. Diego Thank you for staying at Hilton Managua, we really appreciate your comments for your stay. It will be a pleasure to have in future with us. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler from new orleans

Awesome staff

Posted Apr 12, 2017 on Orbitz
The massage girl was awesome!!!!! Wonderful place to stay. The food needed a little more work. But it was great and everyone was so much help
Comment from Hotel Management
Apr 18, 2017 by Marion Alvarado - Rooms Division, Hotel Management
Dear Michelle Thank you for your comments, It's been a pleasure to have you in Hilton Managua. We hope you visit us again. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent for business trip

Posted Apr 1, 2017
It is in the middle of the city close to everything. Good hotel nice rooms and if you stay in the business class you have breakfast included in a separated area on the 4th floor. I will recommend for business trips
Comment from Hotel Management
Apr 3, 2017 by Marion Alvarado, Hotel Management
Dear Guest Thank you for taking the time to comment about your stay in Hilton Managua, we really appreciate it. We hope to have you again with us and always bring you our hospitality and service. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy for Americans

Posted Feb 26, 2017
Walk across the street to familiar shops and convenience stores on safe atmosphere.
Comment from Hotel Management
Feb 27, 2017 by Marion Alvarado, Hotel Management
Dear Guest It's been a pleasure to have you with us in Hilton Princess Managua, we hope to see you again soon. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama City, Panama

INTERNATIONAL SCHOOL OF PANAMA - AASCA TOURNAMENT

Posted Feb 20, 2017
Pros: Accuracy on the service
Location: Malls and supermarket walking distance
We arrived with two soccer teams at the Hilton Princess on Wednesday and stayed until Sunday Morning. We had a very long and strict daily agenda to follow which required full cooperation from the Hilton staff. They rose to the occasion by addressing all our needs promptly and making our HQ for the tournament a homely place. For sure it influenced on our positive outcome in the tournament.
Comment from Hotel Management
Feb 22, 2017 by Hilton Princess Managua, Hotel Management
Dear Mr. Augusto, Thank you so much for spearing time and share your complete satisfaction for our services during your stay with soccer teams. We are so pleased for hearing about it. We are committed with every guest to build unforgettable experiences on yours visit. We are glad to see you again. Warm regards.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 16, 2017
Liked the hotel. Friendly stuff and good service.
Comment from Hotel Management
Feb 23, 2017 by Marion Alvarado, Hotel Management
Good Morning Thank you for your comments, It was a pleasure to have with us in Hilton Managua, we hope to see you soon.