Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Trip to Managua - the Princess Hilton

Posted Jun 14, 2016
Pros: Staff was excellent. Room was very comfortable. Restaurant was very good.
Cons: Bathroom was a little cramped.
Location: Airport is 20-30 minutes. Many restaurants nearby. Metrocenter is close for shopping.
This is an excellent hotel. It is in downtown Managua about 20-30 minutes from the airport. It is close to restaurants and the Metrocenter, which is the big shopping mall. We were there for a wedding. The staff was outstanding - very helpful for helping us get around and answering questions. Restaurant staff was very good. Rooms were kept very clean. Pool area is nice.
Comment from Hotel Management
Jun 15, 2016 by María Belén N, Public Relations Manager , Hotel Management
Dear Guest; I am pleased to read that you enjoyed a great stay with us! Please leave your comments and recommend the Hotel Hilton Princess Managua as a hotel that offers excellent quality in our facilities, service and staff that is always attentive to every one of your needs. We hope that you will consider staying with us again in the near future. Kind regards
5 out of 5
by A verified traveler

We Went to celebrate daughter's wedding in Managua

Posted May 4, 2016
Pros: Comfortable and very, very clean.
Cons: Keep it up!!
Location: First time in Managua
The Hilton Princess hotel exceeded our expectations. It is a very nice hotel and most importantly the staff from beginning to end was wonderful and the room was kept extremely comfortable and clean. Please keep the Good Job!!!!
Comment from Hotel Management
May 6, 2016 by Fernanda Ortega - Front Desk Manager, Hotel Management
Dear Guest, Thank you for you positive feedback about your past experience in Hilton Princess Managua. We look forward of being your hotel on your next trip. Best regards
5 out of 5
by Megan

Posted Apr 25, 2016 on Hotels
Comment from Hotel Management
Jun 3, 2016 by Fernanda Ortega, Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted Apr 13, 2016 on Hotels
exelent service,personal was very attentive.
Comment from Hotel Management
Jun 25, 2016 by Fernanda Ortega, Hotel Management
Dear Guest, Thank you for taking the time in sharing your past experience in Hilton Princess Managua.We sincerely appreciate all your thoughtful feedback
4 out of 5
by A verified traveler

Excellent location

Posted Apr 12, 2016
The only complain is that the bathtub and toilet drainage was too slow
Comment from Hotel Management
Apr 26, 2016 by María López , Hotel Management
Dear Guest; Thanks for taking the time to write about your stay at our hotel, we are very grateful for your sincere comments are vital for us because we use to continually improve our service and our facilities. I apologize for the inconvenience of the tub and toilet we will be reviewing and prioritizing action plan. We hope we get another chance and visit us again on your next stay we will make sure you feel satisfied. It would be a pleasure for us to have it again hopefully soon. Best regards
5 out of 5
by A verified traveler from miami

Simple perfect

Posted Mar 29, 2016
Just in a few words, simple, clean, and great costumer service.
Comment from Hotel Management
Apr 6, 2016 by Lenner Garrido / General Manager, Hotel Management
Dear Ajap: Thank you for you positive feedback about your experience with Hilton Princess Managua. We hope to be your hotel on your next trip.
5 out of 5
by A verified traveler from florida

Close to the city

Posted Mar 20, 2016
My experience was good. Only drawback Breakfast was not included
Comment from Hotel Management
Apr 6, 2016 by Lenner Garrido / General Manager, Hotel Management
Dear Dice: Thank you to share your experience in Hilton Managua, hope we can do better in your next trip if you give us the opportunity to serve you again.
4 out of 5
by A verified traveler

Posted Mar 17, 2016 on Hotels
Comment from Hotel Management
Jun 11, 2016 by LennerGarrido GM, Hotel Management
Dear Guest: Thank you for rate us with 4 stars; we will continue working to win 5 stars in a future stay.
4 out of 5
by Nelson from Tegucigalpa

Bastante bien

Posted Feb 26, 2016 on Hotels
Bonito Hotel, bien ubicado.
Comment from Hotel Management
May 14, 2016 by Maria Lopez, Hotel Management
Estimado Sr. Nelson; Muchas Gracias por su tiempo en brindarnos su opinión acerca de su experiencia en el Hotel Hilton Princess Managua. Nos sentimos orgullosos el saber que nuestras instalaciones y personal han satisfecho sus expectativas y necesidades. Esperamos recibirle nuevamente en su hotel. Saludos Cordiales
4 out of 5
by Victor from Los Gatos, California

Nice hotel. Would stay here again

Posted Feb 18, 2016 on Hotels
Nice hotel with friendly staff. AC a little noisy but overall a good value.
Comment from Hotel Management
Apr 30, 2016
Dear Mr. Victor; Receive a warm greeting from the Hotel Hilton Princess Managua, we really appreciate your opinion and we are very happy to know that our staff and service offered everything you needed for your stay. It would be a pleasure for us to have it again in this home, hopefully will be soon. Best Regards