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Reviews of Hotel Europeo

3 out of 5
Hotel Europeo
Canal 2 de television 75 vrs abajo, Residencial Bolonia, Managua

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 70 reviews" "
Rating 8 - Good. 31 out of 70 reviews" "
Rating 6 - Okay. 12 out of 70 reviews" "
Rating 4 - Poor. 7 out of 70 reviews" "
Rating 2 - Terrible. 5 out of 70 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valeska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

OMAR

Disliked: Cleanliness, staff & service, property conditions & facilities
need more maintenance inside rooms, poor service
Stayed 1 night in Jan 2024

6/10 Okay

wesley

Liked: Cleanliness, staff & service
Limited dining. No lounge chairs at the pool.
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Was giving a horrible room not what i had reserved.. Room was. Ugly bed blankets stained pillows were stained disgusting I complained to management told them room i was giving was disgusting. Was given another room. Pool was dirty Next day i requested for another set og towels was not approved looks like guess have to use same towel for several days .
Stayed 2 nights in Oct 2023

6/10 Okay

Helin D

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was average overall. I remembered before booking it to make sure it was family friendly and if it had laundry. I try using the laundry and the front desk told us they do not have laundry for customers and we cannot use theirs . I asked where I can do my laundry and She said somewhere in a colony? 😅 She was not helpful at all and refuse to further help me .
Stayed 6 nights in Aug 2023

8/10 Good

Eyder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Mary

Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This hotel and their staff is garbage! I arrived and tried to bring a bottle of alcohol into my room and they did not want to allow it and tried forcing me to buy it from them. Their bar closed at 7pm and they didn't have any service and wanted to force their security guard to serve us beers so we would buy it from them. I have never experienced such nasty service. Will never stay here again
Stayed 1 night in Mar 2021
Response from Hotel on Apr 3, 2021
Estimado, disculpas por el inconveniente pero para garantizar la estadía de cada uno de los clientes no esta permitido el ingreso de bebidas alcohólicas, así mismo son medidas que corresponden a nuestro protocolo de bioseguridad. Estamos para poder atenderle y ofrecerle un mejor servicio.

6/10 Okay

Jenni

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lovely pool but average service
The pool area was lovely and the rooms were ok but nothing fancy. The service wasn’t great at all. You need to be able to speak Spanish to stay here. On the day before our last I asked the hotel to arrange a taxi, the receptionist didn’t write down the info so when I saw her later in the day I asked her was everything ok with the taxi. She smiled and nodded. At 06.30 the next morning the phone in our room rang and it was the receptionist asking what time we wanted the taxi. I told her again and then, even after this, the taxi arrived half an hour early!
Stayed 3 nights in Nov 2019

6/10 Okay

MAYRA

Traveled with family
Liked: Staff & service, room comfort
Not so Good.
Not so good. The hotel is pretty. No hot water, there was a water leak through the ceiling light. Found a roach in the bed.
Stayed 1 night in Oct 2019

8/10 Good

Jack, Lancaster, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Europe’s has a beautiful setting
Friendly staff, spacious room, and pretty setting are attractive features for this hotel. The breakfast menu is a little limited however. We are staying here 3 different times during this trip.
Stayed 4 nights in Apr 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
It'a a nice place and peaceful in the courtyard. The staff is very friendly and helpful
Stayed 5 nights in Mar 2018

8/10 Good

ramchem, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All worked well
I made a mistake on my check out date. The group in the hotel worked hard to accommodate me despite a very busy situation for them. They were great.
Stayed 2 nights in May 2017
Response from General Manager on Jun 6, 2017
We work hard for our clients, thank you for your understanding, please come back soon!

6/10 Okay

Adam

Good for a quick stop in Managua
A good hotel for a quick stop in Managua. Room was adequate and no frills. Air conditioning was nice to have. Access to a pool and good food and beers at the restaurant. Staff were friendly and helpful in arranging a taxi for our early morning flight.
Thank you so much Mr Adam,you're very welcome again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would sty again
Nice hotel, pool area relaxing setting similar to resort style, staff pleasing and helpful; just wish the general area offer restaurants and shopping.
Response from General Manager on Jun 6, 2017
Thank you so much! please come back soon!

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel in a home area
First of all there are no queen size beds in this hotel although they claim or think they are, however after insisting in changing out I could not since I could not get hold of Expedia via Skype, wire etc due to the extremely slow internet. Note they supposedly have high speed internet via cable but no cables available bring your own. Restaurant menu very limited. Locals are entering the pool with their kids at a fee = noice from about 6-7 in the morning

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little local-style hotel!
Nice little hotel. Doesn't look like much from the outside, but the inside courtyard area is very quaint. It was clean, a little older, but ok. For foreigners visiting, this isn't an American style hotel, but a nice local hotel- so expect some differences. The service was wonderful, and it had a decent breakfast. The only real issue I had was that the internet was "spotty" at times and not too strong a signal.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The courtyard and pool area were under renovation when I stayed. Looks like the courtyard/pool will be especially nice once renovations are complete.

8/10 Good

Leonard, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good escape from the big city.
Very peaceful, poolside room, excellent buffet breakfast. Taxi driver had great difficulty finding this hotel.

4/10 Poor

W, Phoenix AZ

Disliked: Staff & service, room comfort
Below average for the price
Hotel Europeo isn't a great hotel especially for the price. The staff was not very friendly and the rooms...meh. This hotel is overpriced and I wouldn't stay there again. We took the hotel taxi to the airport and of course the driver conveniently didn't have change for the already overpriced ride. For probably ~$10 more you can stay at Hotel Camino Real. I wouldn't recommend this hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a not so nice city
Nice hotel, with pool and courtyard. On site restaurant was good and staff were friendly and helpful. Managua is not worth more than a day to visit and see. Or skip it and go straight to Granada

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location at Managua
The room is clean but dark, not enough natural light, air conditioning worked fine, furniture and equipment are old, linnens and towes were a little bit worn, painting with stains / peeling , needs renovation. Staff is courteous and efficient. Brealkfast was included, good taste but it was basiccally the same every day, althoug wit thee option for a fuit plate instead of gallopinto (fried rice and beans) and scrambled eggs.

10/10 Excellent

Angel S.

Liked: Cleanliness, staff & service, room comfort
Great Trip
I had a great time at this place, service is great and amenities are excellent. I had a little trouble with wifi service, wifi was weak do to room distance other than that I shoot a 5 stars.

10/10 Excellent

Rachel R.

Liked: Cleanliness, staff & service, room comfort
Most Beautiful Hidden Paradise
Apart from the amazing and serene sorroundings-the service provided by Brenda Isabel and Victor made our stay memorable. I highly recommend you visit just to get away from everything and relax.

8/10 Good

Paul, Key West FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
The entire staff was very friendly and accommodating. Having a restaurant and bar on site were a real plus. The grounds were well kept and overall the facility was very clean and up to date. Round the clock security was reassuring although we never felt unsafe while outside the hotel. A great value for the price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retreat in the city
A one night stay before we flew to the Corn Islands. Very relaxing. Lovely pool. Friendly service in the restaurant. Quiet. We'd stay again. Comfortable room, good sized safe.

8/10 Good

Wanvisa, USA

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel but no wake up call given!
This is a nice hotel in Managua which we stayed for only one night. We enjoyed that there is a pool (small) there as well as a restaurant and bar. We were let down when they did not give us a 4 AM wake up call as requested in order to get to our flight at the airport. When we exited our room, there was no one at the front desk nor was the security guard visible outside. Kind of strange. But that was the only negative part. It is a good facility.

8/10 Good

Adrion, Southeast US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europeo
Hotel was tucked away in a quiet Managua neighborhood. Neat, well tended grounds with a nice little hotel bar and pool in the courtyard and comfortable, clean rooms. 5-10 minute ride from the metrocentro mall and the city center. For the price, hotel europeo is good spot for a short stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kenneth, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europeo. Managua
One night stopover

6/10 Okay

v cantrell

Liked: Staff & service
Disliked: Cleanliness
Just Okay
This hotel is okay. Nothing super special for the price. Except for that it is a non-profit...that makes it special. The staff was really nice...the resturaunt was okay..the breakfast was decent. In the room I stayed in I felt the need to wear shower shoes...the floors in the rest of the room were clean, so were the sheets...the walls could use some cleaning. Nice looking pool and you don't feel like you are in the middle of Managua.

4/10 Poor

Bunny, r

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was close on the city
I was there Friday to Tuesday until was other hustles they charge me for breatfast what was suppose included the put only cereal and fruit coffee when was the other people there they put the normal Latino Buffett what the real Latino continental BF x 2 eggs nothing alse they charge me $ 7.50 what is too much they clean my room until 1 day before I leave I was there x 6 days I ask but never happen , I am travel to many other countries and all the word but here was the bad experiences.

8/10 Good

Guanghan

Liked: Staff & service
Good classic hotel
Overall, it is a good Spanish style hotel with very classic or traditional environment. The staff is friendly and the environment is quiet and cozy. It is also very close to my working place. The bed sheet seems to be too thin and they only provide orange juice and coffee not free water. You will have to purchase bottle water.

10/10 Excellent

Franklin, Miami USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice place clean and good service.
Very good people, nice place , a lot of trees make the place look good and fresh .the personal that work at the Hotel very nice and attentive,room service very good.Taxi service was very good,front door guard very attentive and nice.

6/10 Okay

MiLence

Fine
Good location, but modest amenities. Good restaurant, nice food, fair prices. I would think of renew very old furniture.

10/10 Excellent

Jennifer, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A getaway in a busy city.
This is a beautiful hotel with a well-kept pool and a great restaurant/bar. It's a bit far from downtown Managua, but that's one of the nice things about it. I highly recommend this hotel. A great place at a great price.

8/10 Good

Verified traveler

Liked: Staff & service
Pleasant Hotel With Friendly Staff
This hotel is located in a quiet residential area of Managua, a good distance from the airport. The rooms are ample sized and clean. The pool is very tiny, but the hotel grounds, gardens, and common areas are comfortable, well maintained and attractive. The restaurant food is reasonably priced though nothing to brag about . I was there for two nights while waiting on a flight. What I found most impressive about my hotel stay at was the friendly, helpful staff.

10/10 Excellent

Arnulf around world

Liked: Cleanliness, staff & service, room comfort
Excellent stay
I had 3 very good nights and days on this hotel. The staff was very helpfull and pleasant, dealing with my internet connections, laundry and told me on the map where to go. The hotel is in walking distance from the major attractions like the Museum and and Parliament building and the Supermarkets nearby have everything you need. Pool area is very pleasant and the restaurant gives you tasty breakfast, lunch and dinner. I look forward to visit this hotel again.

8/10 Good

Jim, Managua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A day of relaxation
The hotel is located in Bolonia in Managua, and is completely separated from the bustle of the city. The room was spacious, and the privacy factor was key. The food was great as well as the service. Really would recommend staying here for a less expensive alternative to the Holiday inn or the Intercontinental if you are looking for comfort with a swimming pool.

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Garden patio with lovely pool. Great restaurant with free full American breakfast. Excellent value for money. However, as with most of Managua, it is not really close to anything.

8/10 Good

burro de cayuco

Liked: Cleanliness, staff & service, room comfort
goog stuff
this is a good hotel for the price. the staff is friendly and willing to help.

6/10 Okay

Nick, Raleigh, NC, USA

"Nice hotel for the area"
My experience here was good. Not overly, nice but sufficient. The premises were well maintained and very beautiful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and secure
I spent four nights in this hotel and it is a fine choice in this otherwise unappealing city. It was easy to spend one entire day here without even leaving the hotel because the garden grounds are well secured and pleasant with lots of places to lounge. The staff was excellent and reliable in arranging secure taxis, and they even kept records of the taxi when I left for the day, which was a nice security feature. There is a guard at all times at the front door. They were very active in responding to my e-mails before arrival, and the taxi they sent was waiting for me at the airport at midnight (you want to be sure to arrange this in advance, don't take just any taxi!). The rooms are adequate and nice but by no means luxurious. I stayed in three different rooms and they varied in quality. Ironically, the better rooms had cold water showers and the worse rooms had hot showers. The upper level of the main building overlooking the pool has the best rooms, and the ones down the hall from reception are the worse. I would stay here again. The price was good for the quality that you get. It is a tourist class hotel, so that's what you get.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel about 1/2 hr cab ride from airport. Not so great neighborhood, but very nice and secure hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If you can afford it go somewhere else
The manager of the hotel was very kind and the common area where the restaurant and the pool are look very cute (beware that the pool is very small) However this does not make up for the worn down and dirty rooms. The bed was incredibly uncomfortable and the breakfast included in the price was only a piece of bread, coffee, and a bit of fruit. The area is not the best, there is nothing around and it is not really close to anything. I think Ill pay a bit more next time and get a decent bed.