Ratings based on 68 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Mar 13, 2017
As a result of some of our luggage not making it onto our flight to Managua, we had to cancel the first night of our three night stay at Los Robles. Despite the fact that I called the hotel earlier than their refund policy states that I needed to, in order to get the credit, they now refuse to issue the credit. STAY AWAY from Los Robles.
4 out of 5
Recommended
for Everyone
by A verified traveler

Boutique hotel in nice area of Managua

Posted Feb 24, 2017
Cons: The room was small
This small (about 12 rooms) ,boutique hotel is quiet, and conveniently located close to a number of restaurants plus the in hotel restaurant. The only issue we had was that the room was small. The pool area is great with three loungers under a flower covered pergola. We spend one whole day just hanging by the pool and there was not a single other guest at the pool. The service was friendly and prompt.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salem,OR

hotel near metrocentro Managua

Posted Feb 23, 2017
Pros: The staff were excellent gracious and friendly.
Cons: The shower was slow to drain but other than that the hotel was excellent.
Location: The hotel is located within a kilometer of shopping and many restaurants
The room we were booked into had a single queen bed which does not work for my wife and I. The hotel was able to change our room to two beds with no increase in room cost really saving the day. The restaurant associated with the while pricey had some of the best tasting food in reasonably sized proportions I have had in Nicaragua.
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Amazing little hacienda !!!

Posted Feb 11, 2017
Totally unexpected coziness with style. The restaurant has an amazing French chef who delights you with his cuisine from Rockford beef filet to lobster in whiskey sauce. The staff is very friendly. Who feel like a guest at a friend's house 😊
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 21, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel near. Number of good restaurants

Posted Dec 12, 2016 on Orbitz
Comfortable hotel near a number of good restaurants in a safe part of town
4 out of 5
by A verified traveler

Great Boutique Hotel

Posted Dec 3, 2016 on Hotels
Very nice hotel.
5 out of 5
Recommended
for Couples
by A verified traveler

Cute hotel for a weekend in Managua

Posted Oct 2, 2016
We really enjoyed our stay at Hotel Los Robles. The room was nice and clean. We enjoyed cocktails by the pool in the evening and it was an enjoyable experience. We had to leave very early in the morning and so we missed the hotel breakfast. But the staff was so thoughtful, they had a small snack for us to take on our ride to the airport. I would use this hotel again. We had a very nice time.
Comment from Hotel Management
Oct 11, 2016 by Front Desk, Hotel Management
Hello It was a real pleasure for us that you stay in our hotel Los Robles, we appreciate your comments, and we hope to have the opportunity to host you soon. Best Regards Hotel Los Robles
4 out of 5
Recommended
for Business Travelers
by A verified traveler from El Salvador

Great place to relax after doing business matters.

Posted Sep 29, 2016
Pros: I liked the most the staff treatment, very helpful and always willing to assist.
Cons: I guess the breakfast menu is a little basic for my taste.
Location: Great place, very centric with good restaurants and bars nearby.
The staff is great, very helpful and respectful. Great place to get to know the city and come back to a home feeling place.
Comment from Hotel Management
Oct 11, 2016 by Front Desk, Hotel Management
Hello Dear Herbet, all your comments are welcome. We try to give our guests the best possible care. Will be a honor to have you again. Hope See you soon Best Regards Hotel Los Robles
3 out of 5
by A verified traveler from Miami, Fl

Great location, great staff, horrible stay.

Posted Sep 12, 2016
Pros: Safety, the staff super nice, clean and the location is great.
Cons: The kitchen and service area needs to be placed away from the rooms or make sure the guest are made aware of the noise starting at 4AM.
Location: The location is great, great restaurants, shopping malls near by and adjacent to a main highway.
The room I was giving was right next to the kitchen and right next to the patio were they serve breakfast/lunch/dinner. I complained how I could hear the kitchen noise since 4 AM when they prepare breakfast and they told me that because I have book through Expedia they couldn't give me another room since they were luxury and not standard like I have booked. In other words if you want silence book a luxury room other wise you are stuck with rooms that are adjacent to the kitchen and breakfast/lunch/dinner area and won't be able to rest at all.
Comment from Hotel Management
Sep 13, 2016 by Management Team , Hotel Management
Hello Dear Carolina, First of all, thank you for booking at Hotel Los Robles. As we explained to you, the reservation that you made was the basic room only rate. By the time you made the complain, we offer you an upgrade for a better room for an additional 15$. In this case, you were going to be given a bigger and brighter room, with a better location, with the breakfast included, with a hot tub and a private terrace. Unfortunately, we did not agree. Overall, we are glad to know that you were happy with the service and our staff. We look forward to have you soon. Best regards. General Manager Edwin Caldera