Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by Jacopo

Posted May 16, 2016 on Hotels
Comment from Hotel Management
by Ahmed Sherief, Hotel Management
Dear Jacopo, Thank you for your review, we are sorry of not being able to win your regard this time but we are keen to show you the true service Novotel Bahrain Al Dana Resort is renowned by. Sincerely,
3 out of 5
by A verified traveler from other

Posted May 7, 2016
Pros: Location.
Meh. More kid friendly than I was looking for. Staff was accommodating.
Comment from Hotel Management
May 23, 2016 by Ahmed Sherief , Hotel Management
Dear Valued Guest, We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely,, Ahmed Sherief Operations Manager
2 out of 5
by Haitham Mohammed from Dhahran

don't try it

Posted Apr 11, 2016 on Hotels
not good .
4 out of 5
by Ahmed from Jeddah

Enjoyed my stay

Posted Mar 28, 2016 on Hotels
Hotel is well maintained. Room is small; however furnished with a comfortable bed and equipped with a TV that shows my favorite channels (NATG, Discovery, etc..). Staff everywhere in the hotel are very professional and treating guests with a smile and respect (very important). I tried some of the traditional food and it was very tasty. Laundry services as well was good (expect little delay for quick service; however good in general). Towels are good and most thing I enjoyed was the soap and shower gel (rose-oud) smell is very nice and it makes a tired person relax and restore the pleasure of life. The thing that I didn’t enjoy was the view to the city as it was not impressive. I kept the curtain low most of the time (curtain is equipped with an electrical motor and a remote). Hotel became part of my favorite list.
Comment from Hotel Management
Jul 2, 2016 by Ahmed Sherief, Hotel Management
Dear Valued Guest, We would like to thank you for your recent visit to Novotel Bahrain Al Dana Resort. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal. Together with my team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your business and personal endeavors. Sincerely yours Ahmed Sherief Operations Manager
4 out of 5
by A verified traveler

Posted Mar 5, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Ahmed Sherief, Hotel Management
Dear Valued Guest, Thank you very much for your review. It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort . Kind regards,
5 out of 5
by A verified traveler

Posted Mar 1, 2016 on Hotels
Excelente
Comment from Hotel Management
May 21, 2016 by Ahmed Sherief, Hotel Management
Dear Valued Guest, It is always a thrill to get a feedback, particularly when it is positive as your experience was. We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort. Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members. Thank you again for your kind comments and patronage. We look forward to serving you again soon. Sincerely Ahmed Sherief Operations Manager
5 out of 5
by Gavin from Stirling, Scotland.

Good value for money.

Posted Mar 1, 2016 on Hotels
Lovely looking hotel with good facilities. The room was adequate with a good shower and comfortable bed. Coffee and tea making facilities need to be improved. Very good choice at breakfast and the staff were attentive. We had a couple of drinks in the bar overlooking the bay and although the bar room is smokey the service was excellent.
Comment from Hotel Management
May 21, 2016 by Ahmed Sherief, Hotel Management
Dear Valued Guest, Thank you very much for your review. It was a pleasure to note how much you have enjoyed your stay . We always try our best to make sure our guests have an excellent experience. Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort . Kind regards, Ahmed Sherief Operations Manager
3 out of 5
by A verified traveler

Good, with good weather should be better.

Posted Feb 11, 2016
A/C didn't work, Initial room was different from offer, I request change and was changed, Restaurant is very good, Breakfast very Good, very clean and comfortable beds, no posible to enjoy beach and pool due cool weather, overall OK.
Comment from Hotel Management
Feb 17, 2016 by Ahmed Sherief , Hotel Management
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Al Dana Resort Bahrain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Sherief Operations Manager
5 out of 5
by ALAN

Posted Feb 8, 2016 on Hotels
Was not given room which I paid and booked for
Comment from Hotel Management
Jul 2, 2016 by Ahmed Sherief, Hotel Management
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Bahrain Al Dana Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ahmed Sherief Operations Manager
3 out of 5
by A verified traveler from Saudi Arabia

Just ok

Posted Jan 24, 2016
Wasn't what I expected. Walking into the room was like walking into a cave. Cold clam my and had a moldy smell. Also it was a little dated. The restaurant had great food and the bar was excellent. Recommend renovating the rooms.
Comment from Hotel Management
Feb 23, 2016 by Ahmed Sherief, Hotel Management
Dear Mr. Stephen, Thank you for taking the time to tell us about your experience at the Novotel Al Dana Resort Bahrain. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ahmed Sherief Operations Manager