Ratings based on 451 Verified Reviews

3.7 out of 5
72% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from richmond va

One night

Posted Sep 21, 2017
We went to a concert the hotel was near by check in clerk was good Room was nice check out was good we didn’t eat the breakfast at hotel
Comment from Hotel Management
Sep 22, 2017 by Sarah - E-Commerce Manager, Hotel Management
We appreciate your business and thank you for choosing our hotel for the close proximity to Jiffy Lube Live. We are glad you had a great stay but sorry you missed out on the good complimentary breakfast. We hope that you stay again. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from baltimore md

Great hotel! Close to jiffy lube live!

Posted Sep 18, 2017
Our room was very clean and the beds were so comfortable!! We went to a concert at Jiffy Lube and this hotel is super close! For our future concerts we will definitely be staying here again!
Comment from Hotel Management
Sep 20, 2017 by Sarah - E-Commerce Manager, Hotel Management
Thank you so much for the praise and compliments for our clean and comfortable guestrooms. Your comfort and satisfaction is very important us and we are thrilled to hear that we will be your first choice for accommodations next time you are going to nearby Jiffy Lube Live. Glad you had a great time and we look forward to your next stay.
2 out of 5
by A verified traveler from Johnson City, TN

Stay away

Posted Aug 23, 2017
There was fresh water damage throughout the room, I was afraid the people above me were going to fall through. I opened a washcloth in the shower and a dead bug fell out. There were hairs everywhere as soon as we got there. Disgusting.
Comment from Hotel Management
Aug 25, 2017 by Sarah, Hotel Management
We appreciate your business and value your feedback. There was a pipe above you that had previously broken and was being repaired, this was not at risk of causing any more damage. We are sorry this room did not meet your expectations and our high standards of cleanliness better. I have shared your comments with the housekeeping team and assure you this was a one time incident and not reflective of our wonderful hotel and great housekeeping team.
3 out of 5
Recommended
for Everyone
by A verified traveler from WV

Motel close to Concert Venue

Posted Aug 23, 2017
Short Lyft or Uber ride to Jiffy Lube. Breakfast was great & complimentary. Motel was older but had been updated.
Comment from Hotel Management
Aug 25, 2017 by Sarah, Hotel Management
Thank you for choosing our hotel for your place to stay nearby Jiffy Lube Live. We appreciate your business and review. We are pleased to hear the newly updated hotel, breakfast and location met your needs well. Please come back and visit again soon.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 24, 2017 on Hotels
4 out of 5
by John

This traveler left a rating score only Posted Jun 24, 2017 on Hotels
3 out of 5
by Harry

Decent place to stay

Posted Jun 19, 2017 on Hotels
Food and bar on premises. Pool (wasn't open yet) Great place to stay for the price.
Comment from Hotel Management
Jun 21, 2017 by Sarah, Hotel Management
Thank you for being our guests and taking the time to share your stay with us. We are pleased to hear you enjoyed dining at Addy's Restaurant. The outdoor pool should be open at this time, we'll check to see what the delay may be. We hope to welcome you back next time you are in town.
5 out of 5
by A verified traveler

nice place

Posted Jun 7, 2017 on Hotels
Nice place. Pool and bar make it really convenient and fun for a getaway. Also, is pretty close to Jiffy Lube for concerts.
Comment from Hotel Management
Jun 12, 2017 by Sarah, Hotel Management
We are pleased to hear the convenient location, amenities and more met your expectations well. Thank you for sharing this with us. We hope to welcome you again next time you are in town. Sincerely, Best Western Battlefield Inn
4 out of 5
by william

This traveler left a rating score only Posted Jun 6, 2017 on Hotels
3 out of 5
by EDWARD

Posted Jun 5, 2017 on Hotels
Wasn't as close to Jiffy Lube Live as it said. But at least it wasn't a long trip. The local area traffic is heavy even on the weekend made traveling around difficult.
Comment from Hotel Management
Jun 8, 2017 by Sarah, Hotel Management
Thank you for being our guest. We are sorry to hear you had some difficulty finding Jiffy Lube Live but we are less than 5 miles so about 11 minutes from the location. We understand that depending on traffic and the size of the event, the Police will close off certain roads bringing guests in and out one way adding extra time to the trip, but that is not every event. We hope to welcome you again for another show and please stop by the desk for assistance if needed, we'll be happy to see about traffic or road closures to help you. Plus other concert goers stay with us all the time and a great resource too.