Ratings based on 163 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Virginia
FabulousPosted Nov 17, 2015
Cons: Was great the way it is.
Location: We went there to go shopping at Saddlery Liquidators. We found plenty of shopping and restaurants around to go to.
The office staff was super friendly. We were offered free dvd's to borrow, books, games, and you could even do laundry at no additional charge. The room and Hotel were super clean. Would stay there again, no question.
for Everyoneby A verified traveler from NC
Nice hotelPosted Oct 26, 2015
Stayed here for the weekend during Roller Derby Nationals and had a great time. Very nice rooms and staff! Loved the lending locker!!
Comment from Hotel Management
Oct 29, 2015 by Sushil Kumar GM, Hotel Management
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Again, thank you for choosing Candlewood Suites Manassas.
for Everyoneby A verified traveler from Tunbridge Wells, UK
Why only one bedside table?Posted Sep 23, 2015
Cons: Amend the Expedia advert to clarify the breakfast omission.
My wife and I stayed here for a couple of nights whilst in Manassas. The hotel was chosen for it's proximity to family and that turned out to be excellent. The room was clean and functional. The bed was comfortable. The kitchenette was fine though we did not use it. We booked through Expedia and breakfast was included according to the printout but we were told when we arrived that there was no breakfast included and that they provided a "breakfast cupboard" for you to help yourself from a range of options to be taken and prepared in the room and charged to your account on a trust system. Housekeeping only cleaned the room weekly but I don't expect many stay for a week, it's more an overnight stay kind of place. Having no bedside table on one side was inconvenient. Otherwise no complaints other than the broken breakfast promise.
for Everyoneby A verified traveler
Great hotel!Posted Aug 11, 2015
This hotel is great, my stay was excellent! The hotel is close to Jiffy Lube: I attended a concert there.
for Couplesby HEATHER from Virginia beach
Great stay!Posted Aug 4, 2015 on Hotels
It was a great stay! Had a relaxing time and everything we needed.
for Getaway With Friendsby John
Posted Aug 3, 2015 on Hotels
There was an issue with coordination between the hotel and the Hotels.com website. Hotels.com said there would be free breakfast but there was no breakfast. We also booked a room with two double beds but only got one double-bed. The hotel staff was very apologetic and did their best to accommodate our needs but it seems that Hotels.com needs to better coordinate their packages with the hotel's actual accommodations.
for Everyoneby A verified traveler
Could be betterPosted Jul 27, 2015
I'm conflicted as how to rate them. The hotel was clean and a good price. I stayed for three nights and no one cleaned up the room or brought fresh towels. The staff didn't want to give us fresh towels when we asked. Also, I was charged twice and got little help resolving the issue.
for Couplesby Janet
Posted Jul 26, 2015 on Hotels
for Personal Eventby James
Nice hotel beware of false advertisingPosted Jul 24, 2015 on Hotels
Hotel was clean, staff friendly. My issue was that the rate said breakfast was included for free, which was one of the reasons I chose this hotels over what else was on offer. However there is no free breakfast and not really breakfast at all just some microwavable sandwiches. When i asked at the front desk they said they have never offered breakfast yet it's listed as having free breakfast on Hotels.com
for Couplesby john from Berlin md
GoodPosted Jul 21, 2015 on Hotels
Had a good stay, but again had trouble with tv remote