Ratings based on 480 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Long Island, New York
Just simply awful.Posted Aug 2, 2017
Location: bad location, bad neighborhood
This hotel was disgusting from walk in to walk out. I had booked 2 non-smoking rooms at this hotel. Upon check-in I noticed a sign that said I would be fined if we smoked in the room. Upon entering the rooms the stench of stale air and cigarette smoke was overwhelming. I immediately returned to the front desk to inform the staff that the rooms already stunk and that it wasn’t from any of us. Also, informed them that the a/c unit in one of the rooms was not working. The only other room available was a smoking room and there was no way we could have stayed in a smoking room. We left our luggage in the room and went out for dinner. While at dinner we decided that there was no way we could even spend one night in those rooms. We returned and informed the front desk that we were checking out without even staying the night and returned the key cards. I was promptly informed that there would be no refund. The place was so awful; I didn’t even care about a refund and didn’t waste a single minute trying to get a refund from this disgusting hotel. I told the staff that I would take it up with expedia and my credit card company. We were also very concerned about the type of people hanging around out side and figured that our vehicle would have suffered a break in during the night. If was possible to give this place zero stars, that is what it would get from me.
for Everyoneby A verified traveler from Raleigh, NC
Nice hotel, IHOP next door is very convenient!Posted Jul 6, 2017
Pros: everything was fine
Cons: I dunno?
Location: The hotel is located near the center of town, so food and gas are convenient. There seemed to be a lot of shopping near by, too.
Everything was fine. Nothing fancy, but nice place to spend the night. There is a 24 hr IHOP located about 100 feet from the hotel, so food is very convenient. I would stay here again.
Comment from Hotel Management
Jul 10, 2017 by Vani , Hotel Management
Hi Tom, Thank you for staying with us, and also for the kind words. We hope you'll come stay here once again. Thanks
by A verified traveler
Posted May 3, 2017
Hotel front desk worker was very unfriendly. But Room condition was not bad. It was better then i expected.
Absolutely awful!Posted May 2, 2017 on Hotels
We booked because this hotel was listed as pet friendly. When I arrived I was told no pets. We tried to make other arrangements for us and our dogs, but it was impossible at 9 at night. They gave us the room that stunk of marijuana anyway. But then I was called 3 times in a half an hour by a nasty employee telling us to leave, we were going to be charged even though they were kicking us out, they were going to call the police, etc. I finally found another room and had to pay almost 600 for another hotel, after paying 500 for this one. I have not been refunded. My husband has video of us leaving the room untouched not even an hour after we checked in and part of the nasty interaction with the employee, who refused to call his Manager even though we saw him on the property.
Posted Apr 27, 2017 on Hotels
cigarette burns in bedding, staff was somewhat rude, room was not very clean
Free but Not Working WiFiPosted Apr 17, 2017 on Hotels
The hotel was ok, but when the wifi didn't work for 2 days (needed for work) I had to leave an unhappy customer.
Chip choicePosted Apr 9, 2017 on Hotels
No very clean and service are very bad. Mean people
for Everyoneby A verified traveler
was close to my meetingsPosted Apr 6, 2017
Cons: update rooms..very bad conditions ,s several fire hazards
everything was fine, but the elecrical work worried me...to many extension cords and loose panels...
by A verified traveler
Beware of Bed bugs!!Posted Apr 6, 2017 on Hotels
I got a skin inflammation due to bed bugs biting me all night
Good price and..Posted Apr 5, 2017 on Hotels
Was very nice. Other than some people at 4am outside acting like something bad was about to take place. Made me feel I was in a Ice Cube Movie. :)