Ratings based on 14 Verified Reviews

4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent place to stay in Manaus!

Posted Aug 28, 2015
I loved everything about this place. After spending a week in Rio this place was like a breath of fresh air. The staff is super helpful. They are great at organizing tours. Don't miss the tours to the falls conducted by Louis. Great value overall and will be sure to go back!!
Comment from Hotel Management
Sep 4, 2015 by Pablo Pacheco, Hotel Management
Dear jay, Thank you for your time spent for your feedback. It is great to hear from you that you had a good time with us. We are looking forward for your return soon. Greetings from Manaus, Pablo Pacheco Rooms Division & Quality Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Moscow, Russia

Good clean new hotel

Posted Jul 14, 2014
Pros: The hotel is new and in great shape.
Cons: The staff needs training. Service at the restaurant is slow, but the food was good. The front desk ignored the wake up call request.
We stayed here for 1 night and we're quite pleased with it. The hotel is new, so all facilities are in great shape. The staff would benefit from better training by the management, but overall the hotel is still great.
Comment from Hotel Management
Feb 21, 2015 by Pablo Pacheco, Hotel Management
Dear Boris, Thank you for your time to share with us your experiences as a guest in our hotel. Thank you for your kind words, I will forward your comments to all hotel staff. We are massively working on training for all staff so that they can always perform the best customer service. Thank you for your comments, it is very important hearing from you. Please let us know when you have plans to visit us once again. It will be a great joy to have you back again. Greetings from Manaus, Pablo Pacheco Quality Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

A great respite from the Rain Forest

Posted Jul 7, 2014
Pros: Good restaurant, great service staff at the desk and in the restaurant.
Cons: The breakfast price is a bit high for the amount we got and ate.
We had just come in from several days in the Rain Forest. It was clean, cool, with a wonderful shower and very comfortable beds.
Comment from Hotel Management
Feb 21, 2015 by Pablo Pacheco, Hotel Management
Dear tandalatom, Thank you for your time to share with us your experiences as a guest in our hotel. We are glad to see that you had a great time with us. Please let us know when you have plans to visit us once again. Warm Regards, Pablo Pacheco Quality Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable rooms, just like in the US?

Posted Jul 2, 2014
A Business-hotel with nice, new, clean rooms? The rooftop pool could be nicer but at least there is one!
Comment from Hotel Management
Aug 22, 2015 by Pablo Pacheco, Hotel Management
Dear Valuable Guest, Thank you for the opportunity given with your candid feedback. We are glad to know that you had a good stay with us. We are looking forward for your return. Yours truly, Pablo Pacheco Rooms Division & Quality Manager
4 out of 5
Recommended
for Business Travelers
by sandy from UK

Handy

Posted Jun 7, 2014
Pros: Staff were all friendly and excellent
Cons: Currency exchange would be easier
Mall near by (1 mi walk) for eating alternatives. No currency exchange in hotel, but also available at mall. Very close to main industrial district (although another is close by to the airport though)
4 out of 5
Recommended
for Everyone
by Ian from USA

Functional hotel for a business or holiday stay

Posted May 28, 2014
Location: On departure noted that there is a shopping centre nearby
We stayed only one night awaiting transfer to some activities on the Amazon. Check in staff efficient and courteous. Initially our air conditioning was not functioning properly but that was quickly fixed. Ate at restaurant and menu and food was reasonable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2014
Holiday Inn was excellent, loved the pool, staff has been very helpful in helping us retrieve an item that we left in the room after we checked out.
5 out of 5
Recommended
for Everyone
by Traveler Not A from Wisconsin

Don't hesitate to book a room here.

Posted Oct 24, 2012
Pros: Clean, exercise room,being able to store my luggage here while I was on the Amason
Cons: Nothing
Location: See text of review
There really is nothing not to like about this hotel, especially for travelers like me who do not speak Portuguese. Everyone at the front desk spoke English well. It's a bit far from the center of town, but after four days on the Amazon, I wanted a bit of down time and this hotel was perfect for that. There's a well equipped exercise room and I appreciated some teadmill time with some long flights ahead of me when I left here. There even was a nice outdoor pool. The breakfast has something for everyone.This isn't a criticism, obviously, but there were so many choices I had a difficult time deciding
5 out of 5
Recommended
for Everyone
by Cindy from Salt Lake City, UT, USA

Highly recommend this hotel for Manaus

Posted Jun 12, 2012
We traveled to Manaus for a family vacation and would definitely stay at this hotel again. The staff was incrediable and very friendly. The rooms super clean. This is not a typical Holiday Inn as in the US. I felt like I was in a full service Marriott. Staff would do anything for you if you ask. Resturant is full service and great food. The Hotel is outside the city center which is a plus.Driving around was easy if you have a rental car. We needed a wheelchair accessible room which worked out great.
4 out of 5
Recommended
for Everyone
by A verified traveler from TOKYO

従業員が、皆気持ちの良い対応でした。

Posted Dec 24, 2016
Pros: 従業員の応対。
Location: ロケーションは、出歩かなかったので、よく判りませんが、軽いショッピングならすぐ側にあり便利です。
従業員の皆が、それぞれに良い対応をしてくれて、心地良かったです。 欲を言えば朝食のフルーツの種類が多いとうれしいです。 部屋もきれいでした。