Ratings based on 1,418 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina, USA

Posted Apr 25, 2017
Fantastic experience dealing with the hotel! My son was making his first solo trip overseas and the hotel staff was more than welcoming to him. I will have to compliment hotel employee Jacklyn for her hospitality. I sent a question regarding his stay prior to his arrival and she replied and went out of her way to make sure his stay was great. After he returned home to the US, she even sent a followup email making sure his travels home were safe. This employee went above and beyond in her care and compassion in regards to just one guest in the hotel. I hope she will be commended by hotel management for her excellent customer service, because it speaks volumes to the quality of the hotel!
Comment from Hotel Management
Apr 28, 2017 by jacklyn.glover, Hotel Management
Dear Beth Thankyou again for your lovely comments it means so much my son is 16 turning 17 this week and I would like to know someone is making sure they are safe hope to welcome any of the family back again and take care Regards Jacklyn
4 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Perfect stay at the Arora

Posted Apr 18, 2017
Everything we needed on our doorstep.....shopping, bars, restaurants, trams all only a stroll away. Room was very spacious, clean & a very comfortable bed. Staff were very friendly & helpful. Would definitely stay at the Arora Hotel again.
Comment from Hotel Management
Apr 20, 2017 by jacklyn.glover, Hotel Management
Dear Lorraine, Thank you for your lovely comments regarding your stay here at Arora Hope that you had a lovely time whilst in Manchester & we look forward to welcoming you back very soon Kind Regards Jacklyn Glover
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2017
Staff extremely accommodating and kind. Went above and beyond to make stay pleasant!
Comment from Hotel Management
Apr 18, 2017 by jacklyn.glover, Hotel Management
Dear Guest So happy to hear you enjoyed your stay here at Arora Manchester and that you found our team very helpful and supportive during your stay we hope to welcome you back very soon Kind regards Jacklyn Glover Housekeeping Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Hull

Central Manchester Hotel

Posted Apr 13, 2017
Pros: A decent sized room, clean and comfortable.
Location: Manchester Art Gallery, Chinatown, Bridgewater Hall
We booked this hotel for a concert at The Bridgewater Hall a short walk away. We found it perfectly located for this and good walking distance to restaurants and bars. Chinatown is literally across the road. There was some construction work in the hotel at the time of our stay, but this had no impact on our visit and we never heard any noise.
Comment from Hotel Management
Apr 18, 2017 by jacklyn.glover, Hotel Management
Dear Kevin Glad to hear you had a enjoyable stay here with us at Arora Manchester Hope your enjoyed your Concert and look forwarding to hopefully you returning again sometime soon Kind Regards Jacklyn Glover Housekeeping ManagerD
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in/near Chinatown.

Posted Mar 13, 2017
A wonderful first stay at the Arora. Sean in particular went above and beyond to help (as I've seen being said in other reviews, too.) There's ongoing work being done in the lobby(?) but I didn't see or hear anything during the stay. The room was large, clean, and had everything you'd want. The room service was also really nice. There was some slight external noise, and also a bit from a hen do (I think) that was staying at the hotel, but both of these were beyond control of the hotel. If you want to stay in Manchester I'd highly recommend this hotel, and I'll be returning in the future.
Comment from Hotel Management
Mar 13, 2017 by jacklyn.glover@arorainternational.com, Hotel Management
Thank you for your review for the Arora Hotel Manchester. It has been pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us Just to let you know we are changing, as at the moment are in the middle of a refurbishment at the hotel making exciting changes for the further and your guest experience so I hope that we will be seeing you again soon. Kind regards Jacklyn Glover, Housekeeping Manager
3 out of 5
by A verified traveler

Not bad

Posted Mar 10, 2017
Hotel is close to China town, got some good food there.
Comment from Hotel Management
Mar 13, 2017 by jacklyn.glover@arorainternational.com, Hotel Management
Thank you for your review for the Arora Hotel Manchester. It has been pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us Just to let you know we are changing, as at the moment are in the middle of a refurbishment at the hotel making exciting changes for the further and your guest experience so I hope that we will be seeing you again soon. Kind regards Jacklyn Glover, Housekeeping Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great location, friendly staff.

Posted Mar 8, 2017
Pros: Location and friendly staff.
Cons: The decor in the rooms was a little dated but very clean and functional.
This was my first time in Manchester. The hotel location is close to St Peters square, walkable or a short metro ride to all of the local attractions. The staff were very friendly. I arrived at 10am and my room was ready so they let me check in early (after a long red eye flight this was much appreciated). The lobby is currently under renovation (march 2017) but this was not too big of a deal. The fitness room is small (looks like a converted hotel room) but had 2 treadmills, an elliptical, a TV, a stationary bike, and some free weights.
Comment from Hotel Management
Mar 13, 2017 by jacklyn.glover@arorainternational.com, Hotel Management
Dear N Thank you for your review for the Arora Hotel Manchester. It has been pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us Just to let you know we are changing, as at the moment are in the middle of a refurbishment at the hotel making exciting changes for the further and your guest experience so I hope that we will be seeing you again soon. Kind regards Jacklyn Glover, Housekeeping Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Dublin

very central, beside tram. Need water in rooms.

Posted Mar 6, 2017
All good, very friendly helpful people. Not a lot to see but great shopping, restaurants bars etc.
Comment from Hotel Management
Mar 7, 2017 by jacklyn.glover@arorainternational.com, Hotel Management
Thank you for your review for the Arora Hotel Manchester. It has been pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed your stay with us Just to let you know we are changing, as at the moment are in the middle of a refurbishment at the hotel making exciting changes for the further and your guest experience so I hope that we will be seeing you again soon. Kind regards Jacklyn Glover, Housekeeping Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Overnight stay in Manchester

Posted Feb 26, 2017
Hotel entrance being altered during our stay but we were put in a fifth floor room because of it so no issues. All of the staff were very helpful and polite. Bed was so comfortable and the room temperature was easy to set. Will definitely book again and would recommend. The breakfast was a full selection even as we were one of the last down. I'd also recommend a cocktail in the bar.
Comment from Hotel Management
Feb 27, 2017 by jacklyn.glover@arorainternational.com, Hotel Management
Dear Tracey Thank you for your review for the Arora Hotel Manchester. It has been pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed you stay with us. I hope that we will be seeing you again soon. Kind regards Jacklyn Glover, Housekeeping
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
Was under renovation, but my room was amazing. Well centerd and a nearby tram station.
Comment from Hotel Management
Feb 24, 2017 by jacklynglover@arorainternational.com, Hotel Management
Thank you for your review for the Arora Hotel Manchester. It has been pleasure to have you stay with us here in Manchester. I am delighted to hear that you thoroughly enjoyed you stay with us. I hope that we will be seeing you again soon. Kind regards Jacklyn Glover, Housekeeping