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Reviews of Best Western Manchester Bury Bolholt Country Park Hotel

3 out of 5
Best Western Manchester Bury Bolholt Country Park Hotel
Walshaw Road, Bury, England

Reviews

8.0

Very Good

Rating 10 - Excellent. 236 out of 618 reviews" "
Rating 8 - Good. 226 out of 618 reviews" "
Rating 6 - Okay. 91 out of 618 reviews" "
Rating 4 - Poor. 40 out of 618 reviews" "
Rating 2 - Terrible. 25 out of 618 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great leisure facilities too, relaxed atmosphere.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

8/10 Good

YUK NGOR

Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived considerably before check-in for an event elsewhere. The reception staff were very friendly and helpful with putting my suitcase in storage, as were those on duty in the restaurant in the morning for breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortabe , staff very friendly , we stayed for my daughters wedding an the staff made sure things went smoothly
Stayed 1 night in Feb 2024

10/10 Excellent

Dale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had the pleasure of staying here several times, staff are very friendly and helpful, gym and pool are good and the gym has recently undergone a refurbishment, renewing most if not all machines, two pools, hot tubs as well as sauna and steam room available. I will be staying here again in coming months.
Stayed 1 night in Jan 2024

6/10 Okay

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were comfy but would benifit from some furiture upgrades. Breakfast was ok. Would be better of they had local quality sausages .. not much choice for the continental and yoghurts were cheap. Very nice grounds foe a walk.
Stayed 1 night in Jan 2024

8/10 Good

Rosy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay!
The hotel decor/ styling a little basic but made up for by the friendliness of the staff. The highlight was being able to pop across to the leisure centre as their facilities are amazing.
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean nice hotel
Great hotel nice and clean with good staff we couldn’t say about food as we arrived late and left before breakfast
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Friendly staff
The staff were all lovely and considering my son and I were recovering from a ling term illness they were super helpful in the evening. Although family "friendly" and all staff were friendly enough I wouldn't recommended it for other friends with kids of a similar age.
Stayed 1 night in Jan 2024

2/10 Terrible

Adnan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell of gutter
Hotel rooms stink of gutter, maybe because they have a pond just on the outside
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Route to car park could be better lit for the dark nights but excepting that things were excellent
Stayed 1 night in Dec 2023

10/10 Excellent

graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Bury
Anorher excellent stay. Clean warm room. Only downside was leisure centre closed for refurbishment but was aware of this when booking, looking forward to next visit in Jan 24.
Stayed 1 night in Dec 2023

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Visiting family
Always stay in best western easy for bury market and to see the family at Xmas x
Stayed 1 night in Dec 2023

6/10 Okay

Martin

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Very outdated
Very outdated and poor condition, Food very poor considering it was ment to be a la-carte more like mcdonalds.
Stayed 1 night in Dec 2023

8/10 Good

Teirney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manchester Break
Staff welcoming and friendly throughout up to and including checkout. Restaurant (tho unavailable Saturday of our weekend stay due to a function) was immaculately clean and the food and service was superb. Few minor snags with our rooms "loose tap" "shower only a trickle" "radiator heating" but otherwise a comfortable pleasant environment.
Stayed 2 nights in Dec 2023

10/10 Excellent

Wendy, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and picturesque this time of year especially with the presence of snow while we were there. Friendly helpful staff. The room was nice and comfortable beds and pillows. The floor was stained in several places though. Nice place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Wayne

Stayed 1 night in Nov 2023

4/10 Poor

Lee

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Really nice staff, but reception area felt cold. Room warm & comfortable bed, nice fluffy towels. Shower could be better(rainfall maybe) but ok. Water hot enough. Quiet room (42) The bar area was nice enough & we did make use of the leisure centre with a large pool, sauna, jacuzzi & steam room all working! The breakfast was really good with a good choice of hot & cold food & pleasant staff. A decent hotel for an overnight stay!
Stayed 1 night in Nov 2023

8/10 Good

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Dale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times, staff are great, pool and gym are great. Room I had, brand new mattress, a little too firm for my liking, otherwise everything as good as usual, and probably be staying there again before end of the year.
Stayed 1 night in Nov 2023

10/10 Excellent

Dale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never had a bad stay here, staff friendly and rooms are a good size
Stayed 1 night in Oct 2023

10/10 Excellent

Mrs S C

Stayed 1 night in Oct 2023

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely be returning
Great hotel in beautiful ground. Friendly, welcoming staff. Clean room in good condition.
Stayed 2 nights in Oct 2023

10/10 Excellent

Vinod

Stayed 1 night in Oct 2023

8/10 Good

Suzanne

Stayed 3 nights in Oct 2023

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
The service and friendliness of the staff was great, The food was of a good quality. My only negative comment would be that the double bed was a small double. My feet hung over the end.
Stayed 1 night in Oct 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Stay.
An exceptional stay as always.Curtious staff,great food & an amazing breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Allan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food pool. A 10 from me. Staff amazing
Stayed 3 nights in Sep 2023

8/10 Good

Fiona

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2023

8/10 Good

Yashmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very nice, staff very nice. Hotel has no lift, had steep stairs. Guest next door very very noisy in the night with banging and intimate sex etc.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Deborah

Stayed 1 night in Sep 2023

10/10 Excellent

Neil

Stayed 1 night in Aug 2023

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities and a good night stay.
The pool facilities were amazing, the food was great I was so full I could not eat a pudding! Great friendly staff. They really looked after me.
Stayed 1 night in Aug 2023

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean, spacious comfortable room but shabby hallways - duct tape holding down ripped carpet on stairs on corridor towards room 59.....delightful and helpful house-keeping staff. Excellent gym and spa facilities. Phoned reception when hot water suddenly stopped midway through running a bath....no apology but long winded explanation about problems in area...when I said cold water was still running it changed to boiler being serviced....no apology not informing guests until I asked for one. Later one receptionist who knew what she was doing and was helpful did apologise. Confusion about paying for stay...I had prepaid via expedia but hotel said payment declined....Expedia rectified matter promptly when I contacted them. Would stay there again but hotel needs to improve keeping guests informed, it's dealings with Expedia and the state of the hallway carpets (there's a risk of injury)
Stayed 2 nights in Aug 2023

6/10 Okay

daisy

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Not one for business stays
The hotel looks very nice but my room fell short. The shower was actually painful - it felt like it was ripping the skin off my bones! So i ended up using the shower in the gym/pool which was far from convenient as it is in a totally separate building down the road. The wifi signal was useless, as was the TV signal. This hotel seems more aimed at weddings than business guests.
Stayed 3 nights in Jul 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff and great breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been sympathetically built on over the years. All staff were pleasant and happy to deal with any queries and the food was excellent. Well done chef. Very clean and well liked after. Will return again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing - did not live up to the pictures
Checking in could have been more friendly. Very helpful receptionist. Another receptionist was less than helpful - not inviting either in her tone or manner. The whole hotel needs a major overhaul - dated visually and the room smelled the same. It was also very noisy - doors slamming and noisy guests. A car was also damaged in the car park. Overall, the stay very disappointing and did not represent good value for money. I would not recommend this hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t fault the staff and everything
Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
A delightful hotel. Set in its own grounds you would not know you are close to the centre of Bury. Nice easy check in with a very helpful receptionist. The room was immaculate as was bathroom. An excellent choice of evening meals in the restaurant freshly cooked and sensibly priced. Restaurant service was prompt and waiting staff were friendly and professional, Breakfast was freshly cooked and although self service there were two ladies available to assist if needed. Excellent value for money and a very pleasant stay
Stayed 1 night in Jul 2023

10/10 Excellent

ELEANOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Lovely room. Gym and pool are amazing. Quirky. Great location. Friendly staff. Great breakfast.
Stayed 1 night in Jul 2023