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Reviews of The Old Mill Hotel

3.5 out of 5
The Old Mill Hotel
Springwood Street, Ramsbottom, Bury, England

Reviews

7.4

Good

Rating 10 - Excellent. 106 out of 424 reviews" "
Rating 8 - Good. 163 out of 424 reviews" "
Rating 6 - Okay. 88 out of 424 reviews" "
Rating 4 - Poor. 51 out of 424 reviews" "
Rating 2 - Terrible. 16 out of 424 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Philippa

Stayed 1 night in Jan 2024

4/10 Poor

Alex

Disliked: Cleanliness, room comfort
not the best but ok
very dated. no remote for tv, single bed was very uncomfortable. the towels in the bathroom had stains on and one looked like it's been chewed by a mouse. decpr looked old and dated. zero sound proof as i was woken up a lot by other people late at night and early morning by other people talking. jacuzzi that was advertised was out of order
tatty towels
stain on towel
decor dated and tv not working
Stayed 3 nights in Jan 2024

10/10 Excellent

VERONICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so nice for me and my family, so cosy, excellent food and staff so nice people , i felt so good in our room everything was perfect to bad because was only 1 night but i will book again in very short time , great time to the pool AMAZING ❤️
Stayed 1 night in Jan 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Xmas break
Location excellent, staff really friendly, breakfasts very good. Only downside was a noisy delivery at 06:00.
Stayed 3 nights in Dec 2023

8/10 Good

martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
just a little cold in the room, 14.
Stayed 1 night in Nov 2023

8/10 Good

Caroline

Stayed 1 night in Nov 2023

2/10 Terrible

Alex

Stayed 1 night in Nov 2023

8/10 Good

Alan

Stayed 1 night in Nov 2023

8/10 Good

Derek

Liked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Lucas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower either too hot or too cold, bed not the best
Stayed 1 night in Nov 2023

10/10 Excellent

danjel

Stayed 3 nights in Oct 2023

10/10 Excellent

Mrs R M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Old Mill hotel is a perfect location for us as we have family close by. Room 3 is a small, dark room but perfect for our requirements. Good shower and comfy bed. The staff are always friendly and helpful so it’s always great to visit.
Stayed 3 nights in Oct 2023

10/10 Excellent

Christine

Stayed 1 night in Sep 2023

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, rooms were clean and comfy Would definitely stay again
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
BEAUTIFUL LOCATION, Comfortable.
Hotel itself was unchanged after visiting a few years previous; booked and ordered dinner for six including 2 children; service was extremely poor and many items left off the meals, what we had tasted good but £16:50 for a basic burger not bacon, no cheese (forgotten) but not remedied once staff were made aware. staff were extremely busy overstretched it took 2hours for our meal to arrive despite booking at 6:30pm; disappointed overall in charges for non ALL INCLUSIVE PRICES which we were made aware of the following morning.
Stayed 2 nights in Aug 2023

6/10 Okay

TRACY

Traveled with partner
Liked: Cleanliness, staff & service
The grounds are lovely, but due to a wedding we weren't able to use the bar area so unable to review that side of things. The property is a bit dated but clean, it suited our purpose to visit family.
Stayed 1 night in Aug 2023

6/10 Okay

Debbie

Disliked: Staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Aaron

Stayed 1 night in Aug 2023

8/10 Good

Dorothy

Stayed 1 night in Aug 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight stay
A lovely overnight stay . Comfortable bed and lovely clean room. Lovely friendly staff . The only disappointment was we’d paid for a room with a view but the view was mainly a view of the car park so maybe it would be an idea to not advertise this as an option? However we would definitely return for another visit in the near future.
Stayed 1 night in Aug 2023

6/10 Okay

Hurdeep

Liked: Staff & service
Convenient for the town centre.
This hotel was convenient for the town centre, and the staff were lovely. The hotel itself is a little tired, if you have a room with a connecting door then you'll be able to hear the TV and all conversations in the adjoining room.
Stayed 2 nights in Aug 2023

2/10 Terrible

Pauline

Disliked: Cleanliness, amenities, property conditions & facilities
The room was in the furtherist part of the hotel with a musty smell emanating up from the exit stairs near the room. The room was something out of the 70's with brown curtains and carpet that when stepped on had a horrible, stiff feel especially near the desk. The desk/chest of drawers couldn't be sat at as the chair didn't fit under it and besides had to use the chair to hold one of my cases due to lack of room. Unable to look out of the frosted windows so had to use the chair to look out the top part of window to check what the weather was like outside. The slat bed was uncomfortable. The noise of people (workers/delivery people) below started early in the morning. Not a place I would recommend for those single supplement payers. I should have walked out the first night I arrived.
Stayed 7 nights in Aug 2023

8/10 Good

Amit

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stay at Olm Mill
Stay was ok, as per expectation. The same room had a slight improvement since last time However hotel still looks dated. Otherwise no complaints
Stayed 1 night in Aug 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely
Stayed 1 night in Aug 2023

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities
Stay in August
The original double room allocated was only big enough for a single bed and the carpet worn and dirty. The changing areas were swimming in water and the ladies stank of wee! Furthermore the tiles in the pool area were a slip hazard- far too shiny - especially the ones that had been replaced
Stayed 2 nights in Aug 2023

6/10 Okay

Kevin

Liked: Staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

DEREK

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Des

Stayed 1 night in Jul 2023

10/10 Excellent

Grahame

Stayed 1 night in Jul 2023

10/10 Excellent

Mrs R M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Old fashioned hotel but that adds to the charm. Lovely staff can’t do enough for you. Looking forward to my next stay in October There is no lift!
Stayed 2 nights in Jul 2023

6/10 Okay

Karl

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
In need of a facelift
Hotel is very weathered, but fawlty towers Gym was out as it has been both my trips Room had very little light, no air con, lights flickering, wall paper peeling off Signs saying sorry about the condition of the hotel, would be easier just to sort it Staff Uber friendly couldn’t fault them but investment sorely needed to realise full potential
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Stayed 2 nights in Jun 2023

10/10 Excellent

Karen

Stayed 1 night in Jun 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Great location staff pleasnt looking alittle tired neede redocoratin
Stayed 3 nights in May 2023

10/10 Excellent

Peter

Liked: Staff & service
Stayed 1 night in May 2023

4/10 Poor

Jo

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was tiny and dirty. Daddy long legs on the bed. Terrible shower with no power. Tv didn’t work properly. Tea and coffee options very limited - just breakfast tea and instant coffee. Limited selection for breakfast. Very Poor value for money.
Stayed 1 night in May 2023

6/10 Okay

John

Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in need of total refurbishment. The staff were generally helpful.
Stayed 3 nights in Apr 2023

6/10 Okay

Gary

Liked: Staff & service
Good Budget Hotel, staying over with work, shower poor pressure, electric shower needs decoration
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Charles

Stayed 1 night in Feb 2023

10/10 Excellent

Jess

Stayed 1 night in Feb 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly staff. Good Food. Quiet location.
Stayed 1 night in Jan 2023

4/10 Poor

Levi

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was small hairs every even in the bathroom
Stayed 1 night in Jan 2023

10/10 Excellent

Amalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great value for money
Stayed 1 night in Jan 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Ian Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent as usual and even kept property I had previously left at the hotel for weeks while I was in hospital. The food is excellent the hotel has a beautiful setting and the hotel is excellent value for money, easily the BEST hotel in Bury.

4/10 Poor

F

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the only hotel in Ramsbottom but it's quite a poor one. The beds are tiny, the room also tiny, dated, not clean and very stuffed. Very dodgy.

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building with great features and facilities. Nice and quiet in my room and very warm. Elegantly set up with Xmas decorations. Nice friendly staff and a wonderful breakfast in the morning. Would definitely stop here again, but probably take my swimmers to enjoy the facilities better
Stayed 1 night in Dec 2022