Ratings based on 1,202 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from coastal Maine

super clean and very helpful staff

Posted Jan 15, 2018
room was super clean. When I arrived in my room very cold aire was blowing from the heating/cooling unit. I called the front desk and they immediately came and fixed the problem.
Comment from Hotel Management
Jan 17, 2018 by Manager, Hotel Management
It is so wonderful to see that we were able to provide you with a superior level of service and accomodations. We would love to see you back on your next trip to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler from VT

Posted Jan 10, 2018
The only problem was we never got our requested wake up call. It was wonderful to be able to leave our car there while we are gone.
Comment from Hotel Management
Jan 10, 2018 by Christina P, Hotel Management
Thank you for taking the time to rate and review our property. I apologize you did not receive your wake up call. I am glad you found our parking convenient!
5 out of 5
Recommended
for Everyone
by A verified traveler from oakville

nice hotel, nice people

Posted Dec 31, 2017
Pros: clean and friendly
Cons: heating in room 214
all is good, except heat in the room was not good enough, needed extra blankets
Comment from Hotel Management
Jan 3, 2018 by Christina P, Hotel Management
Thank you for taking the time to rate and review our property. I apologize the heating system in your room was not up to par. I will have maintenance address this if they haven't already!
2 out of 5
by A verified traveler

HAVE STAYED HERE MULTIPLE TIMES BEFORE,

Posted Dec 27, 2017
Pros: STAFF DID THEIR BEST ABOUT OUR SITUATION
Cons: BATHROOMS SHOULD BE A LITTLE MORE ROOMY
Location: WE ARE NEAR OUR SONS AND THEIR FAMILY SO WE HAVE PLENTY TO DO
FIRST ROOM WE WERE GIVEN, BATHROOM LITE NOT FUNCTIONING. SECOND ROOM OK, VERY NARROW TO ENTER, HAD TO UNLOAD LUGGAGE FROM THE HALL. TUB/SHOWER NEEDS RECAULKING.ALSO VERY DIFFICULT TO ENTER AND EXIT. PEOPLE ABOVE US HAD CHILD RUNNING AROUD TILL 11PM BOTH NIGHTS. STAFF SPOKE WITH THEM BUT LATE NITE NOISE CONTINUED.WE WERE OFFERED ANOTHER ROOM BUT IT WAS ALREADY 8PM.
Comment from Hotel Management
Dec 31, 2017 by Manager, Hotel Management
We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and shower. Know that your voice is very important to us and we will continue to reach for ways to improve guest experience in all areas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2017
Very nice hotel. Great staff and even gave me a Christmas gift. Room was spotless and bed was extremely comfortable. Thank you very much for a great night.
Comment from Hotel Management
Dec 26, 2017 by Manager, Hotel Management
It was our pleasure to provide you such a wonderful experience. Please do come see us again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Saipan

Very comfortable hotel

Posted Dec 22, 2017
Location: Great brewpub/restaurant across the parking lot!
Very comfortable hotel--good beds and roomy accommodations. The staff at check-in was very helpful, and the full breakfast was tasty and had nice, long hours (6:30 to 10:00) which is always appreciated.
Comment from Hotel Management
Dec 23, 2017 by Christina P, Hotel Management
Thank you for taking the time to rate and review our property. I am glad you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2017
All was well except for the cigarette smoke smell from the bathroom.....
Comment from Hotel Management
Dec 22, 2017 by Manager, Hotel Management
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our Hotel for all of our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from biddeford, maine

Great hotel close to the airport

Posted Dec 20, 2017
Front desk people were so nice and friendly. Able to answer any questions and called a cab for us to take to the airport since it was such an early flight.
Comment from Hotel Management
Dec 20, 2017 by Christina P, Hotel Management
Thank you for taking the time to rate and review our property. I am glad you enjoyed your stay and found the staff to be helpful!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2017
Clean and quiet. Close to SNHU Arena and restaurants.
Comment from Hotel Management
Dec 16, 2017 by Christina P, Hotel Management
Thank you for taking the time to rate and review our property. I am glad you enjoyed your quiet stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
Excellent. Easy check in Nice room. Great restaurant on-site
Comment from Hotel Management
Dec 12, 2017 by Christina P, Hotel Management
Thank you for taking the time to rate and review our property. I am glad you enjoyed your stay, and our restaurant!