Ratings based on 959 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great place and close to what I needed

Posted Dec 10, 2016
My Grandson and I had a wonderful stay. Not far from the Mall of NH
5 out of 5
by A verified traveler from New York

Great King Suite

Posted Dec 7, 2016
Stayed here in the King Suite. Room was great - very roomy, clean, and comfortable. Two rooms. One with bed, desk, TV, couch, and chair. One with couch, table, refrigerator, and microwave. Room was very clean and well appointed. Bed was super comfortable. Desk staff was extremely helpful and friendly. Nice buffet breakfast and afternoon cookies. This is my second stay here. I will definitely be back!
Comment from Hotel Management
Dec 7, 2016 by Best Western Plus Management, Hotel Management
We appreciate your feedback and are happy you found your room to be comfortable! We hope to see you again in the future!
5 out of 5
by A verified traveler from US

Posted Nov 17, 2016
We found the hotel to be comfortable and we'll located
Comment from Hotel Management
Nov 21, 2016 by Guest Relations Manager, Hotel Management
Dear Michael, We thank you for your time in completing our satisfaction survey and for leaving us 5* review score. It would be a pleasure to have the chance to serve you again soon. Kind regards.
5 out of 5
by A verified traveler from US

Would stay again

Posted Nov 14, 2016
Pros: Comfortable bed. Friendly staff. Decent Breakfast.
Cons: Kinda out of the way to get to. The back entrance is better than the front for parking.
Comment from Hotel Management
Nov 21, 2016 by Guest Relations Manager, Hotel Management
Dear Jonathan, It is heartwarming to hear that you would stay with us again on your next visit in town. Your shared assessment will be forwarded to our management team, we appreciate your feedback. Have a lovely day!
5 out of 5
by A verified traveler

1 night stay

Posted Nov 12, 2016
Pros: Everything
Location: Convenient location.
Very clean, close to dining and good breakfast. Would definitely stay again.
Comment from Hotel Management
Nov 21, 2016 by Guest Relations Manager, Hotel Management
Dear guest, We thank you for taking the time to share with us your review following your 1 night stay in our hotel. We will make certain you will continue to enjoy your future stays with us consistently. Kind regards.
5 out of 5
by A verified traveler from US

Posted Nov 6, 2016
Only wish the bed was softer!! Otherwise very clean and comfy
Comment from Hotel Management
Nov 21, 2016 by Guest Relations Manager, Hotel Management
Dear guest, we thank you for taking the time to complete our survey and for letting us know that we were able to provide comfortable accommodation to you although you had quite an issue with the bed. I will send report in reference to your review. Trust that this is checked and addressed accordingly.
5 out of 5
by A verified traveler from New Hampshire

Beautiful Hotel near restaurant

Posted Nov 4, 2016
I will stay again. Smokers need a smoking area and not at front entrance.
Comment from Hotel Management
Nov 21, 2016 by Guest Relations Manager, Hotel Management
Dear Rose, Thanks so much for reviewing your stay here at our hotel. It is heartwarming to hear that you were comfortable. Your comment on smoking area will be forwarded to our management team. Thank you for sharing your thoughts, we look forward to your next visit.
5 out of 5
by A verified traveler from US

Pleasant place but was hard to find location

Posted Nov 2, 2016
Pros: Room are large and internet was quick.
Cons: Hard to find at night. Not well marked and located off the road.
Location: Just stayed at the hotel and traveled on.
Everything was fine, clean and staff was very helpful.
Comment from Hotel Management
Nov 21, 2016 by Guest Relations Manager, Hotel Management
Dear Steve, It was great to hear from you. I regret that you had problem locating our place. I will escalate your feedback so that this is verified and addressed appropriately. Thank you for letting us know.
4 out of 5
by A verified traveler

Great hotel for overnight stay.

Posted Nov 1, 2016
I was a little worried about some of the reviews. But I'm a traveler that always takes precautions with cleanliness. Room was very clean. Front desk staff could always be a bit friendlier but I had a great check-in and they were very helpful. I would definitely stay again.
Comment from Hotel Management
Nov 21, 2016 by Guest Relations Manager, Hotel Management
Dear OC Reyes, Thank you for not hesitating to stay here in our hotel. It is heartwarming to hear that you were pleased with your stay with us. Trust that your next visit will be another fine experience. Kind regards.
3 out of 5
by A verified traveler from Chicago

Acceptable but could use modernizing

Posted Oct 29, 2016
Pros: The staff
Cons: The dated feeling of the room.
Location: Very conveniently located near the Manchester airport and the New Hampshire Mall.
The staff was very pleasant to deal with. The room was larger than most which was nice, but it felt dated and in need of modernizing, particularly the bathroom. Everything was clean, but felt old.
Comment from Hotel Management
Nov 21, 2016 by Guest Relations Manager, Hotel Management
Dear Ann, Thanks so much for your time in leaving us your review following your visit here in our hotel. Please do call our front desk if you have concerns on your next visit. Someone from the team will attend to you promptly. Kind regards.