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Reviews of Etrop Grange Hotel

3 out of 5
Etrop Grange Hotel
Thorley Lane, Manchester, ENG

Reviews

7.6

Good

Rating 10 - Excellent. 273 out of 1003 reviews" "
Rating 8 - Good. 422 out of 1003 reviews" "
Rating 6 - Okay. 193 out of 1003 reviews" "
Rating 4 - Poor. 85 out of 1003 reviews" "
Rating 2 - Terrible. 30 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

ruth

Stayed 1 night in May 2022

2/10 Terrible

Grace

Stayed 1 night in Sep 2021

2/10 Terrible

Ruth

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2020

2/10 Terrible

Colin

Stayed 1 night in Sep 2020

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Francs
Friendly staff and close to airport; quiet and comfortable: enjoyed the bath. No meal service due to COVID19 but otherwise ideal.
Stayed 1 night in Jul 2020

2/10 Terrible

deborah

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
musky and shabby
A musky smell which hits you instantly . No shuttle service which wasn’t stated at the time of the booking . Okay government guidelines ! But no kettle , no iron , no tea coffee facilities , and no WiFi . No restaurant and no bar unless you wanted bottled beer at silly price . Hotel used covid as an excuse yet bars and restaurants are open everywhere . Room very shabby with broken curtains , badly stained furniture and carpets and generally awful . I made my complaints with both the hotel and with hotel.com neither of any use .
Stayed 1 night in Jul 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great food lovely atmosphere great hotel
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and friendly helpful staff plus fabulous location so close to the airport
Stayed 1 night in Mar 2020

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are lovely so helpful, lovely hotel clean and well looked after, stayed a couple of times now and always good
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quirky with old world charm. Very friendly staff. Room 16 had very dirty carpets and need a new shower door seal which was also very grubby.
Stayed 1 night in Mar 2020

8/10 Good

Den, Bradford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to locate, clean, staff very helpful, will Probably use again
Stayed 1 night in Mar 2020

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay near Manchester airport
The information on how to access the free shuttle and that it didn't run before 5am was not obvious and I missed it. When I rang from the shuttle stop to check times they came immediately and were very friendly. Dinner was excellent as well.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only stayed one night. I was catching an early morning flight the following day from Manchester airport. The hotel is less than half a mile from the airport with a shuttle bus, so it was ideal.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Jo, Scarborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service - it looked like they were understaffed in the bar and restaurant but service was still great - a credit to the team.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the advantages of an airport hotel at a great
Convenient comfortable caring staff. Great place to stay.
Stayed 1 night in Feb 2020

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Excellent for our overnight stay before flying. Would definitely recommend. Extremely helpful when having to arrange to leave a car at last minute after trains weren’t running.
Stayed 1 night in Feb 2020

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Anthony

Stayed 1 night in Jan 2020

10/10 Excellent

Claire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Great location for the airport and the staff were very welcoming and helpful - especially when my flight was cancelled and I had to stay an extra night. Free shuttle to and from the airport, which they allowed me to use when sorting out my delay - would recommend and book again.
Stayed 1 night in Jan 2020

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I hadn’t realised that parking was £10 extra.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on a stop over in Manchester before our flight back to LA. This hotel is clean and the staff are friendly. It is very close to the airport and with a shuttle to the airport it allows you to have extra time in bed before your flight. I totally recommend it and I will stay here again.
Stayed 1 night in Jan 2020

6/10 Okay

Margaret, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to airport, has free shuttle. Building is old well kept. Doors do not lock .they offer continental breakfast for additional fee .
Stayed 1 night in Jan 2020

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shower
All good except for the shower. Room 66 and water was only just warm.
Stayed 1 night in Jan 2020

2/10 Terrible

Angela

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Dissapointed
I booked 3 rooms for business colleagues and 2 out of the 3 were unacceptable. One was badly damaged by what looked like an electrical fire and the bathroom was not clean. The rooms were dated in decor but it was the lack of cleanliness that was unacceptable.
Stayed 1 night in Jan 2020

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there at least 4 times when flying out of Manchester Airport. They pick us up from the train station in 5 mins and drop us off right out side the terminal. Hotel is older but comfortable staff are excellent
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service
Trip grange hotel
The Hotel has declined. We have stayed here every year for some time now. The staff are still excellent especially the manageress in the restaurant. Disappointed with the shuttle service being cut down. Light bulbs in the room not working, carpets stained need renewal. Room cold on arrival just electric heaters not room. Breakfast restaurant excellent
Stayed 1 night in Jan 2020

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room and bathroom was cold! No heating in the bathroom at all, not even a heated towel rail, coupled with the tiled floor, it was very cold! Bathroom had mould in the shower. It’s a bit tired unfortunately and I was in a ‘club’ room. Staff were really friendly and helpful.
Stayed 1 night in Dec 2019

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel , friendly staff willing to go that bit extra. Only thing that bothered me? Don't forget your charging plug. There are no USB sockets in the rooms, and no place to get a plug.
Stayed 1 night in Dec 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Murder at This Grange
Comfortable, great price for airport and within walking distance of train station and terminals.
Stayed 1 night in Dec 2019

8/10 Good

Steve, Cobourg, Ontario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and friendly. The breakfast was excellent. The only criticism about the hotel is the access to rooms. There are a few stairs and the main entrance has steps. With heavy suitcases it is not easy to negotiate! The beds were very comfortable and the whole place was clean.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a regular hotel for us we like the location the staff are friendly food good service excellent they can’t do enough for you one word excellent! We are back to stay January
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Staff attentiveness— especially in respect of airport transfers
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed at this hotel many times now, whether in a group or as an individual. It is very convenient to the airport in Manchester, rates are very competitive compared to the other "airport" hotels there. The staff is always courteous and George, the courtesy car driver is great. Highly recommended
Stayed 1 night in Oct 2019

8/10 Good

K T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

JOHN

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Long flights of stairs and no lifts. Everything was tired. Only stayed over night before flying to the USA. Very close to the airport.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etrop Grange
As usual Etrop Grange was wonderfully convenient to the airport and we enjoyed dinner at the restaurant.
Stayed 1 night in Sep 2019