Ratings based on 1,257 Verified Reviews

3.9 out of 5
78% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 26, 2018
4 out of 5
by A verified traveler

Posted May 26, 2018
V comfortable, only one wee gripe in that the bedroom air-con is out of action - not a problem in itself, but the front panel had been left on the floor.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 26, 2018
2 out of 5
by A verified traveler from Fergus, Ontario

Good for very early morning flights.

Posted May 24, 2018
Nice enough place, but building rough round the edges. 5 minute drive/supplied free shuttle to Manchester airport, driver very nice. Air con. machine in room missing cover, bath tub not quite clean. Good bed. Bar limited. Food was disappointing: risotto was slopped in a bowl, no presentation, missing some items described in menu. Waiter said grilled sage was no longer included as previous patrons had complained about it tasting like "bum": ( he used a more colourful word). Staff tried to make amends to some degree. Eat before you arrive, and enjoy an easy link to the airport.
5 out of 5
by A verified traveler

Posted May 23, 2018
Picked up from airport by a lovely driver who took us to hotel, check in was quick and efficient then the driver took us and luggage to the room. Ate in restaurant that evening, food and staff excellent. Next morning same driver returned us to airport, excellent throughout.
3 out of 5
by A verified traveler

Posted May 21, 2018
Nice, close to the Airport, Shuttle excellent. No free Breakfast, food was good but pricey. Its a traditional British Estate Home.
3 out of 5
by A verified traveler from South East England

Convenient location, but very tired decor

Posted May 21, 2018
Allocated room had disgusting bathroom, heaps of black mould around toilet bath and on wall above window. Shower screen seal hanging loose. large piece of wallpaper under light switch hanging off, particularly noticeable on the dark purple wall. Paint on outside window frame almost totally peeled off. reception staff should not have been able to allocate this room. they did however allocate a much better room though its decor and condition was still only acceptable, at least no mould in bathroom. Shuttle service to airport fine with courteous and friendly driver. No issues with any of staff. would not book here again, nor recommend.
2 out of 5
by A verified traveler

Posted May 21, 2018
Hotel looked lovely was bar &restaurant which we didnt use. Our room was decent size but needed decorating. Had been touched up in places badly, bathroom had mould, chair in room was broken. Could hear people above talking, running a bath & taking a shower just glad they didnt get up to anythink whilst in bed as we would have heard that too. Oh a plus size bed was comfy
4 out of 5
by A verified traveler from Glasgow

Posted May 20, 2018
Some of the walls are a bit thin, but comfortable and clean
4 out of 5
by A verified traveler

Posted May 19, 2018
Much better than the usual airport hotels. It was quiet & comfortable. Food was good