Lobby

Reviews of Fairfield Inn by Marriot Manchester-Boston Regional Airport

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 380 out of 795 reviews" "
Rating 8 - Good. 290 out of 795 reviews" "
Rating 6 - Okay. 80 out of 795 reviews" "
Rating 4 - Poor. 26 out of 795 reviews" "
Rating 2 - Terrible. 19 out of 795 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

C. Denise, Mattapan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joel

Stayed 1 night in Jan 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

fahad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect except the carpet
Checkin flawless, room had a certain smell feels like carpet. Parking perfect. Staff excellent. Breakfast perfect. Value for money perfect
Stayed 1 night in Dec 2023

6/10 Okay

Christopher

Traveled with partner
Very conveniently located right off the highway 293 easy comute to and from airport
Stayed 2 nights in Dec 2023

10/10 Excellent

Kim

Na
Stayed 1 night in Dec 2023

10/10 Excellent

Nathan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A weekend Holiday trip.
A great clean facility with a nice breakfast offering, dedicated employees maintaining a very clean environment. Easy access on and off the highway.
Stayed 3 nights in Dec 2023

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

gayle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Jeanmarie

Stayed 1 night in Nov 2023

4/10 Poor

Susan

Stayed 2 nights in Nov 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Noriko

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2023

8/10 Good

Megan

Traveled with family
Liked: Staff & service
The room was not ready when we arrived at 5pm but I believe her name was Daisy at the front desk she was very sweet and friendly. We went to dinner and came back an hour later and it was ready. The room had a broken outlet by the bed which was a problem for my husband who uses a CPAP machine to sleep. He had to sleep on a cot in the corner by an outlet. The vent in the bathroom has thick dust hanging on it. We only stayed one night and Daisy was by far the best part.
Stayed 1 night in Oct 2023

2/10 Terrible

Yash Ashish

Stayed 1 night in Oct 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in and went to check in the clerk was very polite and asked if there was any where special we'd like to be, we said no. The clerk put us on the second floor, we said fine , we got to our room clean and neat, the problem was our roomwas right next to the ice machine station, and thats all we heard. Granted we could have called the desk and asked to be moved but we dealt with it. The next morningwhen leaving we mentioned to the day clerk our dissapointment of basicly being asked where we like to be and then being put next to the icemachine, his answer " sorry we are pretty full". This will not stop us from staying with Fairfield inn but next time we will not accept a room near the ice machine or elevator.
Stayed 1 night in Sep 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close & comfy
Lovely quiet hotel room. Very close to airport. Very pleasant staff even at 4 am when I had to leave for a plane.
Stayed 1 night in Sep 2023

8/10 Good

Jaimie

Traveled with family
Liked: Cleanliness, staff & service, amenities
We did not like that the pool closed on Labor Day. We participated in the SURF soccer tournament And We specifically booked an extra night to enjoy the pool on Monday
Stayed 3 nights in Sep 2023

10/10 Excellent

Lynne

Liked: Cleanliness, property conditions & facilities
The bed was very comfortable, clean , and room was well stocked.
Stayed 1 night in Aug 2023

10/10 Excellent

diorka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love good service very clean
Stayed 2 nights in Aug 2023

8/10 Good

Polly-Anne

Traveled with family
Liked: Amenities
The rooms we’re comfortable and clean. A ventilation fan in the bathroom would be nice. The breakfast was good, but not amazing. The staff were friendly.
Stayed 2 nights in Aug 2023

6/10 Okay

Beverly

Liked: Cleanliness
Property was very central for restaurants and shopping! Breakfast could be improved with some fruit and scrambled eggs! Bathroom needs to be improved with new grout around the shower and some paint!
Stayed 2 nights in Aug 2023

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller property right off 293. Breakfast was nice and included. TV in the room was tricky in the sense the guide didn’t match the actual channels. Eg. Golf channel was college football.
Stayed 1 night in Aug 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the breakfast was good, the location is convenient, and nice quiet night for sleeping.
Stayed 1 night in Aug 2023

8/10 Good

Dennis

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Sports trip with friends
I booked 5 rooms for friends so we could check out the city and the AA minor league baseball Manchester Fisher Cats. We do an annual baseball trip and this hotel worked out great for our stay.
Stayed 1 night in Aug 2023

6/10 Okay

Amlin

Traveled with family
Liked: Cleanliness
It was like being inside if the next room's bathroom. You can hear other occupants voices and know exactly when they are using their bathrooms.
Stayed 1 night in Aug 2023

10/10 Excellent

Christin

Stayed 1 night in Aug 2023

6/10 Okay

Joseph

I liked the pool and the gym was decent. The lights un the hallways were cracked and broken with various different colored light bulbs of warm or cool. That gave it a junky feeling. Also the garbage was left out by ice machines overnight and not carried out. Made it feel dirty and was stinky. The also would not let me ride the elevator down as they were going up but the arrow on the door of the elevator was lit to go down. The breakfast was not good. Just go to dunkin donuts. I would only stay here for the pool in the summer, otherwise try a different place.
Stayed 2 nights in Aug 2023
Response from Fee on Sep 7, 2023
Sorry, you did not have a great stay. We are having supply issues with the hallway lights, seems like they are coming on a slow boat. Sometimes, guests put their garbage out in the hallway after housekeeping has been through. Sorry for this oversight that we did not in the evening. The breakfast is a hot and cold breakfast where there is usually eggs and sausage on the weekends as well as yogurt, cereal, oatmeal with all the fixings, breads and bagel and make your own waffles. With fresh fruit to enjoy. It is meant to be a little something to start your day. Something for everyone. But I can definitely feel the joy of a Dunkin Donut fix. The pool is an outdoor pool open Memorial Day to Labor Day - a definite plus to our hotel offerings.

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious and included a fridge. Easy access to the T station. I don’t like that there was a fee for parking overnight given that it was not a downtown hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

steven

Stayed 1 night in Aug 2023

8/10 Good

Yuleiby

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno buen servicio
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant experience.
Stayed 1 night in Jul 2023

4/10 Poor

Kelly Jane

Business traveler
Liked: Cleanliness, staff & service
Clean room and common areas, helpful and available staff, room was maintained. However, the air conditioner unit was stuck “fan on” and could not be adjusted as the thermostat was broken.
Stayed 1 night in Jul 2023
Response from FDB on Jul 22, 2023
I am sorry to hear that your air conditioning unit was not working properly. That would have make for an uncomfortable stay. My apologies. I do hope if you are in Manchester that you will try us again.

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2023

10/10 Excellent

Yan

Stayed 1 night in Jun 2023

2/10 Terrible

Ramona

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HAIR IN THE SHEETS AND SHOWER
WE HAD A KING ROOM AND WHEN WE WENT TO GO TO BED, I PULLED THE SHEETS BACK AND THERE WAS HAIR ALL OVER THE FITTED SHEET!! I CALLED DOWN TO THE FRONT DESK AND GOT NO ANSWER SEVERAL TIMES SO I WENT DOWN. THE FRONT DESK WOMAN GAVE ME A SET OF SHEETS TO PUT ON MYSELF AS IT WAS 10:00 PM AND HOUSEKEEPING WAS GONE. MY HUSBAND AND I TRIED TO MAKE THE BED AND THE SHEETS WERE QUEEN SIZE NOT KING!!!! SO BACK DOWN I WENT TO THE FRONT DESK, SHE TOLD ME THEY DID NOT HAVE ANYMORE SHEETS!!! SO WE PUT 2 FLAT QUEENS DOWN O SLEEP ON. THE SHOWER HAD HAIR IN IT SO THAT WAS NOT CLEANED EITHER. THERE WAS DEBRIS BEHIND THE WASTE BASKET AND THE CARPET WAS SO DIRTY AND FULL OF DUST ALL AROUND THE ROOM. IT HAD NOT BEEN CLEANED!!! I TOLD HER I WAS NOT PAYING FOR MY ROOM AS PEOPLE STAYING AT HOTELS DO NOT MAKE THE BEDS OR CLEAN THEIR ROOM!!! THE FRONT END MANAGER GAVE ME HALF MY MONEY BACK!!! THERE ARE A FEW OTHER THINGS BUT I JUST WANTED TO MAKE A REVIEW AND WARN OTHERS THAT CHOOSE THIS HOTEL!!! I WILL NEVER STAY THERE AGAIN!!!
Stayed 1 night in Jun 2023
Response from FDB on Jul 22, 2023
Sorry we lost your business and that you had a most unpleasant stay. This is not the norm here at the Fairfield but the except. The front office associated did not make the right choices. I am sorry.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Donald M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good pit stop in Manchester
Great location, good highway access. Clean, quiet, easy in/out. Very good Breakfast
Stayed 1 night in Jun 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Shower was not clean, moldy grout
Stayed 1 night in Jun 2023

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick in...quick out!
Room was well appointed and very comfortable
Stayed 1 night in May 2023

8/10 Good

Keith

Traveled with family
Liked: Property conditions & facilities
Breakfast was good! Lots of options, including soy milk. Room was clean, bathroom was clean but tub/shower floor was dirty.
Stayed 2 nights in May 2023

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick weekend trip
Everything worked out as expected. I would have them check wall electrical outlets and cover them with face plates. Room which we stayed was missing four of them. Not safe for those with small children.
Stayed 2 nights in Apr 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good
Stayed 1 night in Apr 2023