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Reviews of Hilton Garden Inn Manchester Downtown

3 out of 5
Hilton Garden Inn Manchester Downtown
101 S Commercial St, Manchester, NH

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1001 reviews" "
Rating 8 - Good. 276 out of 1001 reviews" "
Rating 6 - Okay. 71 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lori, Pebble Beach

Traveled with partner
Liked: Cleanliness, staff & service
We stayed four nights. On arrival, we were asked whether an every-other-night service would be okay. We agreed but then had to request that our room be serviced the third night since it had not been serviced either the first or the second night. The service only included making the bed, emptying the trash cans, and folding two used towels. Our third towel disappeared and the coffee or disposable cups were not replenished. There were a few more minor items that were odd as well.
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Amenities
Good place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Staff & service, amenities
Staff was great. The rooms need updating though. The in room chairs are old, one of the beds in my room had a half dollar sized stain on the comforter and all beds in 2 rooms had frayed up corners on all the box springs. And the mini fridge in one of my rooms wasnt working at all and they are screwed into a cabainet so maintenance couldnt easily swap it out. He had to bring up a second one and put it on the floor. The in room TVs are small. For almost $200 a night each room the rooms are pretty meh. But agin the staff is friendly and nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and close to everything
Stayed 1 night in Apr 2024

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so welcoming and helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is our first time here. We are heading to CMC for a procedure very early and felt comfortable here close by.
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! The hotel was super clean, breakfast was delicious and the beds comfortable. We will be coming back again to catch a baseball game from the deck!
Stayed 1 night in Mar 2024

10/10 Excellent

Eric, Stow

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to snhu arena was nice.
Stayed 1 night in Mar 2024

8/10 Good

Taylor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two nights. Staff friendly and helpful. My room was clean and roomy looking out on the field. The hot-tub and pool is a very popular spot
Stayed 2 nights in Feb 2024

10/10 Excellent

Jill, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

John, Summit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely decorated. Warm feeling. Easy access to downtown. Good parking.
Stayed 1 night in Feb 2024

8/10 Good

Loraine, Boynton Beach

Stayed 1 night in Feb 2024

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not great. Server was unattentive.
Stayed 1 night in Feb 2024

10/10 Excellent

Jesse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a few times and it has always been a good experience.
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly, Williston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the “best room”’option. Great room. Corner room with great windows. Very spacious. A view of the ball park! Good water pressure. Clean & refreshing pool & a nice hot tub. Bar happy hour (430-600) had yummy Snacks & soiled cocktails. Easy free parking.
Stayed 1 night in Jan 2024

8/10 Good

David

Traveled with partner
Liked: Amenities
Thought it was a really nice place the costumer service was really good
Stayed 1 night in Dec 2023

8/10 Good

John

10/10 Excellent

Betty Jo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ANTHONY

Stayed 1 night in Nov 2023

4/10 Poor

Vicki

Disliked: Cleanliness, property conditions & facilities
There was food on the floor in our room, and things left behind in the draws; napkins, straws, plastic bags, not in good condition. The elevator was broken down, so the entire hotel was running on one elevator and the wait and space on the elevator was very limited.
Stayed 1 night in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient clean and the shuttle and shuttle staff was awesome
Stayed 1 night in Nov 2023

10/10 Excellent

LYDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

LILLIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Easy, and clean, everything was how it said it would be! Quick walk to the SNHU arena. Had some appetizers at the restaurant, the cauliflower app was yummy!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown. Walkable distance to most locations.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I will definitely recommend this place to my friends. Great walking distance to the SNHU arena and everything else around. My go to place if ever in Manchester,NH again and needing a place to stay.. Staff, cleanliness, breakfast was great... Thank you- Dawn St.
Stayed 1 night in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Good place to stay. Great location for what we were going for. Would stay there again
Stayed 1 night in Oct 2023

10/10 Excellent

Richelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a nice place to stay! Shuttle bus available to venue. Great food!
Stayed 1 night in Oct 2023

6/10 Okay

Justin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It wasn't very quiet. The walls are thin and I didn't get a good night's sleep.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Marlon

Stayed 1 night in Oct 2023

6/10 Okay

Stefan

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! The restaurant was delicious and all staff was great.
Stayed 1 night in Oct 2023

10/10 Excellent

Cala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

penny

Liked: Staff & service, property conditions & facilities
Please put a pen and pad in rooms, I am not sure the duvet cover was as clean as I expect. And the coffee maker did not work.(that could have been my doing) The front check person, Penny, was good.
Stayed 1 night in Sep 2023

2/10 Terrible

Steven

Stayed 1 night in Sep 2023

10/10 Excellent

Katie

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very happy with hotel. Go ever year for comic con. I am very grateful i left my teddy bear and they shipped it back to me. Very satisfied
Stayed 2 nights in Sep 2023

10/10 Excellent

Cherri

Stayed 3 nights in Sep 2023

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Excellent view of the ballpark from the Patio bar & restaurant! Comfortable m, large rooms.
Stayed 1 night in Sep 2023