Ratings based on 291 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from saltney

Good location town centre.

Posted May 30, 2017
Town centre good location. Disapointted the pool was out of order. Good breakfast.
3 out of 5
by A verified traveler from London

convenient overnight stay

Posted May 26, 2017
Pros: The staff are really helpful and friendly.
Cons: Desk and chair in bedroom were well worn and need replacing. Thought the evening meal was expensive for the quality provided.
Location: The city center is just down the street.
I've stayed in this hotel for business purposes as it's a very convenient location. The staff are friendly and helpful, particularly the restaurant staff. The hotel is clean and have all the facilities you would expect, tea/coffee making facilities and hairdryer. However, the bedrooms could do with a refresh now.
4 out of 5
Recommended
for Everyone
by A verified traveler from w

Lovely and helpful staff

Posted Apr 6, 2017
Convenient if in central Bolton. Staff lovely. Food better than expected. Rooms a bit tired.
4 out of 5
by Tracy

Convient and friendly staff

Posted Feb 28, 2017 on Hotels
It's a town centre hotel convient for transport the best in area
4 out of 5
by Steve

friendly service

Posted Feb 24, 2017 on Hotels
very friendly people, recommended hotel
5 out of 5
by luke

This traveler left a rating score only Posted Feb 12, 2017 on Hotels
4 out of 5
by Darren

Nice stay. Good service.

Posted Feb 11, 2017 on Hotels
Nice room, very comfy beds and the TV remote worked lol. Only down side was the posh-sounding food that tasted fairly bland.
4 out of 5
by A verified traveler

Strange meals, poor wifi but nice room and staff

Posted Feb 4, 2017 on Hotels
Wifi connectivity was poor, food wasn't bad although the fish for fish and chips wasn't in a batter as you would normally expect
4 out of 5
by Damian from Bedlington

Decent hotel, excellent staff

Posted Feb 2, 2017 on Hotels
Good town centre location, rooms fine, staff very helpful, food very reasonable, car park is a bit tight mind.
4 out of 5
by Tracy

Great hotel but let down by breakfast

Posted Feb 1, 2017 on Hotels
I was concerned when booking this hotel due to previous reviews but the welcome at reception was lovely and the room was spacious and clean. The only let down was the breakfast - I went down at 9am and hardly any hot food out staff were very rushed and this let down the hotel.