Ratings based on 362 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Perfect for the weekend

Posted Apr 19, 2016 on Hotels
Easy to find and convenient for being near family. We were within walking distance of the centre, but also easy access to main roads out of Manchester for exploring the countryside. The hotel was in good order and the staff were pleasant. Good breakfast and we would stay again.
Comment from Hotel Management
Jun 25, 2016 by Katie, Hotel Management
We are so pleased to hear that you enjoyed your weekend in Manchester with us! We hope to see you again soon on your nest trip! Regards Katie McKune General Manager
2 out of 5
by A verified traveler from m

Very average hotel

Posted Apr 18, 2016
Not a very good hotel. Poor location. Few local amenities. Air conditioning didn't work. Electric products were dodgy.
Comment from Hotel Management
Apr 24, 2016 by GM, Hotel Management
We are so sorry to hear that you experienced some issued during your stay with us. Our team are on hand 24hrs a day to assist, please on future visits do not hesitate to let us know immediately, as we will be only too happy to assist. Kind Regards Katie McKune General Manager
4 out of 5
by A verified traveler

Did what it said on the tin !!!!!

Posted Apr 18, 2016
Pros: Internet
Location: Ideal location for a short taxi into city centre. Went to the Comedy Club
Nice Stay. Clean room. Secure car park. Great breakfast. Lovely helpful staff.
Comment from Hotel Management
Apr 22, 2016 by GM, Hotel Management
Thank you so much for taking the time to give us feedback, we are pleased to hear you enjoyed your stay! Regards Katie McKune General Manager
3 out of 5
by A verified traveler

Een magere voldoende

Posted Apr 10, 2016 on Hotels
Kamer en ontbijt waren oké. Hotel ligt meer afgelegen dan je zou verwachten op basis van de afstand. Eerste normale bushalte is 10 minuten lopen, tram en trein 20 minuten. Service was vriendelijk, maar niet per se adequaat. Badkamer is niet wat je van een viersterrenhotel zou mogen verwachten.
Comment from Hotel Management
Jul 2, 2016 by Avinash M, Hotel Management
Dear Traveler, Thank you for taking out time to send us a feedback. i am sorry to hear that the bath room didn't meet your expectations. Your feedback has been shared with the respective departments for action. Kind Regards Avinash M Deputy Manager
5 out of 5
by Robin from Brisbane

Better than expected

Posted Apr 9, 2016 on Hotels
Neighbourhood is not great for anything, but it does allow for car parking and a short, cheap (3 pound) trip into the city centre. We chose this hotel for the free car parking relatively close to the city centre and were pleasantly surprised by the quality of the hotel. Room was an executive one (upgraded?), spacious and had everything we wanted and a great bed. Breakfast buffet was fine - nothing outstanding, but not terrible either. Why does every English hotel we've stayed in steam/boil the bacon and sausages?!? Dinner was OK too. Again, nothing wonderful, but perfectly adequate for the price.
Comment from Hotel Management
Jul 2, 2016 by Avinash M, Hotel Management
Dear Robin, Thank you for taking out time to send us a feedback. I am pleased to hear that you enjoyed the location, room and the bed. Your feedback regarding the bacon and sausage has been shared with the respective department for action. I look forward to welcome you back soon. Kind Regards Avinash M Deputy Manager
5 out of 5
by Rebecca

Posted Apr 3, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Avinash M, Hotel Management
Dear Rebecca, Thank you for taking out time to send us a feedback. happy to hear that you enjoyed your stay. I look forward to welcome you back soon. Kind Regards Avinash M Deputy Manager
5 out of 5
by Allen from Newport

Great little hotel . Great location

Posted Mar 29, 2016 on Hotels
Great stay. Great staff . Very close to all you need. Breakfast was great.
Comment from Hotel Management
Jul 2, 2016 by Avinash M, Hotel Management
Dear Allen, Thank you for taking out time to send us a feedback. I am pleased to hear that you had a great stay, found the location useful, and enjoyed the service of the staff and breakfast. I look forward to welcome you back soon. Kind Regards Avinash M Deputy Manager
4 out of 5
by A verified traveler

Posted Mar 13, 2016
Rooms served their purpose but could do with a lock of paint and thorough clean !
Comment from Hotel Management
Jul 5, 2016 by Avinash M, Hotel Management
Dear Traveler, Thank you for sending us a candid feedback. Your comments have been duly noted and I will share it with the relevant department for action. I look forward to welcome you back soon. Sincerely, Avinash M Deputy Manager
3 out of 5
by J from London

average and a bit Partridge

Posted Mar 13, 2016 on Hotels
got placed here when another hotel was under construction so saw very little of it
Comment from Hotel Management
Jul 6, 2016 by Avinash M, Hotel Management
Dear J, Thank you for taking out time to send us a feedback. I am pleased to hear that you enjoyed your stay with us. I look forward to welcome you back soon. Kind Regards Avinash M Deputy Manager
4 out of 5
by Sue

Posted Feb 29, 2016 on Hotels
Comment from Hotel Management
Mar 5, 2016 by Katie, Hotel Management
Thank you for taking the time to review your stay with us at the Holiday Inn Manchester West. we look forward to welcoming you back in the future. Kind Regards Laura Gleave