Ratings based on 383 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Degelijk hotel op 5 min afstand van het centrum

Posted Dec 1, 2016
Mooie dagen gehad in Manchester. Mede dankzij dit degelijk hotel. Goede prijs kwaliteit verhouding
5 out of 5
by A verified traveler

Review - Excellent , close to every thing

Posted Nov 21, 2016
Pros: comfortable , close to old Trafford
Cons: nothing
Location: old Trafford easy walk , centre easy to get to
Helpful staff, nice environment , could not be better .
Comment from Hotel Management
Nov 21, 2016 by Avinash M, Hotel Management
Dear Guest, Thank you so much for sending us a feedback. I am pleased to hear that you had a comfortable stay and found the location of the hotel useful for the purpose of your stay. I look forward to welcome you back soon. Sincerely, Avinash M., Deputy General Manager
4 out of 5
by A verified traveler

quick and efficient check-in

Posted Oct 11, 2016
awesome hotel with ample parking and efficient staff!
Comment from Hotel Management
Oct 15, 2016 by Avinash M, Hotel Management
Dear Elsie, Thank you for taking time out to send us a feedback. I am pleased to hear that you have enjoyed your stay with us and that the ample parking space and efficient team made your stay memorable. I look forward to welcome you back soon. Sincerely
3 out of 5
by A verified traveler from york

Budget hotel - does the job but noisy

Posted Oct 10, 2016
Pros: Breakfast
Cons: Noisy extractor fan right outside of room as in an industrial area
Location: 8mins taxi ride to centre of town- £5 uber
Room was what you would expect for holiday inn- had everything you needed. Bathroom was clean, just a little out dated. Only bad thing is the room was located near some sort of air vent/ extractor fan so it was really noisy and annoying! Breakfast was great, lots of choice.
Comment from Hotel Management
Oct 12, 2016 by Kelly Day, Hotel Management
Dear Ani, Thank you for taking the time to leave a review of your stay. I'm glad that you enjoyed your stay here, particularly the breakfast and the cleanliness of the bathroom. I'm sorry to hear that you experienced some issues with noise on this occasion, please be aware that the reception team is available 24 hours a day if you encounter any problems in the future. I will share your feedback with the rest of the team and look forward to welcoming you back in the future. Kind regards, Kelly Day - Guest Service Manager
5 out of 5
by A verified traveler from Hertfordshire

Convenient for meeting

Posted Oct 3, 2016
Pros: Room comfort and cleanliness. Quality of food for dinner and breakfast. Discovered Expedia price more than rare charged directly by hotel!
Cons: Hotel is well appointed but can't change location
Location: Situated in an industrial area there is nothing to see or do in the adjacent area. Had to walk from Salford Crescent, no taxis.
Well appointed hotel for an overnight stay or longer for business meetings locally but it is not adjacent to any amenities
Comment from Hotel Management
Oct 7, 2016 by Avinash M, Hotel Management
Dear Richard, Thank you so much for sending us a feedback. I am pleased to hear that the room comfort, and cleanliness, quality of o food for dinner and breakfast made your stay enjoyable. I look forward to welcome you back soon. Sincerely, Avinash M., Deputy General Manager
4 out of 5
by A verified traveler

자가용이 있어야 이용가능

Posted Oct 1, 2016
자동차운전여행이라..싸고 주차가능한곳 검색해서 찾았습니다.깨끗하고 조식도 무난.가격대비 만족합니다. 약간 외곽지역 느낌은 있지만 맨체스터 시내랑 가깝고.주차가 좋음
Comment from Hotel Management
Oct 3, 2016 by Kelly Day, Hotel Management
Dear Guest, Thank you for your review of our hotel. I'm glad you found our free car park helpful for your stay. We look forward to welcoming you back in the future. Kind regards, Kelly Day - Duty Manager
3 out of 5
by A verified traveler

Posted Sep 6, 2016 on Hotels
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
Dear Traveler, Thank you for taking time out to send us a feedback. I look forward to welcome you back soon. Kind Regards, Avinash M., Deputy General Manager
5 out of 5
by A verified traveler from p

Very nice place, close to amenities

Posted Aug 24, 2016 on Wotif
Good stopover hotel, God staff, nice room sated on way home to Australia
Comment from Hotel Management
Sep 9, 2016 by Avinash M, Hotel Management
Dear karen, Thank you for sending us a feedback for your recent stay with us. I am pleased to hear that you enjoyed your stay with us, and the services of our team , and the nice room. I look forward to welcome you on your next visit. Sincerely, Avinash M., Deputy General Manager
4 out of 5
by WENG ON from Macau

Near Old Trafford

Posted Aug 5, 2016 on Hotels
Near Old Trafford but may be drive is more convenience.
Comment from Hotel Management
by General Manager, Hotel Management
Dear Weng On, Thank you for your review of our hotel. We are conveniently situated between Manchester City Centre and Old Trafford, both of which are easily accessible by foot, car or taxi. I hope you choose to stay with us again in the future. Kind regards, Kelly Day, Guest Service Manager
5 out of 5
by A verified traveler

Posted Jul 31, 2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Dear Guest, Thank you for your 5-star review of the Holiday Inn Manchester West. We hope to welcome you back in the future. Kind regards, Kelly Day, Guest Service Manager