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Friendly and helpful staff and concierge. Sink and toilet were poorly designed. If sink drain is closed, the only way to open it is to stick your hands in the dirty water and push it open. Button to flush toilet is blocked when the toilet cover is up.
We had a lovey night's stay. One thing to mention is that we wanted to have a swim and use the Spa facilities just after we arrived. We went down to investigate and asked a member of staff in the Spa about it and was told we could all come and use the facilities when we were ready. However, when ...
The hotel was pleasant with a wonderful grand staircase. The room was very large and comfortable except for Saturday night when the music was very loud from the bar area that it felt like the floor was keeping a beat and I was on the 4th floor. The staff were exceptionally kind and the concierge ...
Stayed one nightUnable to get second night because bookedGreat for railCar entrance awkwardGreat breakfast and wait staffSuper comfortable room (we all slept like baby's) although needed a vanity curtain for privacy while still letting light in the morningConcierge was really helpful planning a couple ...
Awesome service, excellent concierge service. Valett parking attention to detail. Only require better mattresses.
Staff were all gracious except the main concierge: takes a lot of time, all wasted. Room lacked storage space.
We had difficulty fonding the hotel by car. Salford was a bit confusing as it was close to Deansgate. Very friendly and helpful reception and concierge staff.
Was excellent , staff very helpfull , concierge brilliant and guy who drove the shuttle bus very good .Only down side for me was lovely room but bed too hard
The warm ambience of this hotel is quite striking. I got a nice, quiet room on the top floor, as requested, with beams in the ceiling, two armchairs and a table as well as a river view. The cleaning staff were very friendly and worked hard at what they do. The concierge and the receptionist were ...
This hotel is minutes from the Manchester Piccadilly station and a 25 minute walk from the Etihad. The bathroom was larger than the hotel I had stayed in London the night before. Fantastic.
The Hotel is excellent. Getting to it when at the airport is a nightmare because the signposting is poor. In addition driving from the hotel car park to T2 meet and greet is also very poor because of bad signposting and resulted in an extensive detour as we were directed off site to the motorways ...
We got married at this hotel 15 years ago and then it was an excellent venue with a brilliant high end reputation. Back in the day Etrop served excellent food had a character of understated class and had facilities that were charming. We were visiting the region for an event so decided to stay here ...
We were welcomed by pleasant, professional concierge. Our room was wonderfully comfortable, clean and roomy! We were pleasantly surprised having stayed at other 'airport' hotels in Manchester. We did not visit the restaurant or bar, but amenities seemed to be readily available.
Nice hotel for price but bar expensive,slight noise from lifts during the night
Stayed one night mid week. Good value. Comfortable, clean, quiet. Hot water takes a few minutes to run through but that was only niggle. Bed comfortable. Pillows not bad.
Hard to understand the receptionist, nice guy though. The barn is a long way from the hotel.
Nothing to look at from the outside but it's right next to the tram stop in the center and close to everything you need! The rooms and the hotel its self was very clean and the rooms had been recently decorated with everything you need in them! The hotel staff were exceptional with their customer ...
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