Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
74% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Dundee

Group stay to be near the airport (early flight)

Posted Jul 18, 2016
Pros: The pool
Cons: Lift access to the lower ground floor or not assigning families to that floor. Better availability of staff for assistance during early checkout.
Location: Convenient for airport
I stayed with 2 family groups (I was a single booking) for one night - we had a very early flight. The hotel layout in terms of rooms is very confusing (I got lost several times) and the two family rooms our group were assigned were on the lower ground floor (no lift to that floor) - very awkward with young children, luggage, car seats and a buggy. The hotel pool was very good, although one of the hairdryers did not work. The food was good and reasonably priced - the waiter attermpted to promote some 'on offer' fizz but didn't even know the price. We were assured that the family groups could call reception 10 minutes before they needed assistance to the taxi in the morning and someone would be available - neither family group was able to get help when they called which led to a very stressful checkout and the youngest child tripping on the stairs up to ground floor as her parents were struggling with luggage. We had enquired during the evening about getting assistance in the morning and were assured a call 10 minutes before someone was needed would ensure help was at hand - this was not the case for us. Considering the hotel is an 'airport' hotel the lack of a lift to the family rooms (when its likely they will have considerable luggage) and the lack of available assistance from that floor in the morning (surely early checkouts/flights aren't a rarity?) was disappointing. I would recommend the hotel to a friend but only if not travelling with young children.
2 out of 5
by A verified traveler from Bournmouth

Old and tired

Posted Jun 21, 2016
Finding your room was so complicated !! I knew this hotel in its hey data deadly it has been changed into alargebadly maintained rabbit warren ! It is such a shame when a faceless chain take over and loose everything that was good about a place. Over priced for what it has now become - a motel. The bed was comfy so at least we slept well.
2 out of 5
by A verified traveler

Expensive old but good location

Posted Jun 18, 2016
Pros: Location
Cons: Renew
Location: Excellent 5 minutes from airport and on to high way to Liverpool or Birmingham
Old building needs to be refusbished. Location excellent but you pay high cost for an old hotel where everything is an extra: Wi-Fi, park, taxi to airport cuz no shuttle available. Not worthy
3 out of 5
by A verified traveler

Hotel aceptable pero caro para lo que ofrece

Posted May 25, 2016
Pros: Es algo caro para lo que ofrece
Cons: No se ofrece Internet gratis. Me tocó hacerme una tarjeta de fidelización para ello. Claramente está por debajo de los estándares ofrecidos por otros
Desayuno temprano que encargué la noche anterior estaba envuelto en plásticos y servido con retraso. No dan Internet gratis y pagué 160€ por una noche. Está por debajo de los estándares de otros hoteles del país y de la zona.
5 out of 5
by patricia from Rugeley Staffordshire

Park and fly

Posted May 24, 2016 on Hotels
We took advantage of the park and stay and left our car there for 8 nights our stay was excellent and the staff really looked after us particulally Billa in the restaurant and the staff on reception who really made us feel welcome A taxis was included in our stay which was prompt and took us to the airport and back The spa services were excellent and the room was clean and the beds are very comfortable with a choice of feather or synthetic pillows the bathrooms are always clean and have fluffy towels There is a choice of dining in the bar or the restaurant and the food is of a good standard and competively priced
4 out of 5
by A verified traveler from hong kong

Very relaxing stay in the hotel

Posted May 15, 2016
I had a very relaxing time during my stay in the hotel. The room and toilet are spacious. Beddings are very comfortable that I don't want to leave the bed. The garden is nice and can hear birds humming.
5 out of 5
by Raymond from Devon

GREAT PARK AND FLY FROM MANCHESTER

Posted May 8, 2016 on Hotels
used the hotel for park and fly from Manchester
4 out of 5
by A verified traveler

Good location.

Posted Apr 29, 2016
Pros: Very comfortable bed. Blackout curtains.
Staff helpful. Found my Marriot reward number in their records and therefore free internet. Had to pay for parking which was unexpected.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
4 out of 5
by Christian from Oberhausen

Businesshotel am Airport

Posted Apr 19, 2016 on Hotels
Das Hotel ist gepflegt, nettes Restaurant nebenan. Leider sehr hohe Gebühren für die WLAN Nutzung.