6/10 Okay
Peter
Jun 2, 2023
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very tired decor. Dirty, worn, loose, ragged carpet in places. Torn wallpaper in our bedroom. Slapdash painting where ceiling paint has got on the walls. Dreadful workmanship where pencil lines have been left. Odd paint patches on internal doors. Screws on door handle all at different angles and not screwed home it looked awful. Very obvious filled holes in bathroom tiles. Footless wardrobe too narrow for a coat hanger. Chipped and worn furniture. Lack of care to detail in the cleaning of our suite (dust on top of pictures, headboard, skirting boards, lamps, orange stains on tile grout in bath and black mould). Thick dust in reception area. Thick splodges of something on stair carpet which has not been cleaned. Being told there was a £10 booking in fee (on top of the £289 we were already paying for one night!) car parking an extra £20. The staff were lovely, chatty and helpful, superb.
Peter
Stayed 1 night in May 2023