Ratings based on 1,381 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Norfolk

Good hotel convenient for getting about.

Posted Jul 28, 2016
Pros: Close to rail station and buses.
Cons: cleaning of the rooms could improve
Location: Location was perfect for getting to Liverpool, Merseyside and tatton park flower show. Also lots to see in Manchester.
The room no 1132 had recently been refurbished but unfortunately they forgot to replace the bath and shower. The area around the plug was revolting, very rusty.. Apart from that the room was tidy and the air con worked very well.
Comment from Hotel Management
Jul 29, 2016 by Zoe - Guest Service Manager, Hotel Management
Dear Chris, Thank you for taking the time to share your recent review of the Mercure Manchester Piccadilly Hotel. It is great to see you enjoyed the majority of your stay. I am sorry that you believed room 1132 to be in a poor condition. I have forwarded your feedback to our Property Manager to see what we can do for you to improve the condition. Thank you for highlighting this to us. Many thanks, Zoe
3 out of 5
by A verified traveler

Posted Jul 24, 2016
Room very small, bathroom old fashion, for that amount of money i expected more
Comment from Hotel Management
Jul 25, 2016 by Zoe - Guest Service Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your comments with us on your recent stay. I apologise that we seemed to have let you down on this occasion, however I do hope we can welcome you back to the hotel. Kind Regards, Zoe
4 out of 5
by A verified traveler

Nice location and hotel

Posted Jul 20, 2016
Pros: the location and facilities, as well as the service
Cons: they charge a £3 fee per item to take care of the luggage. I have traveled extensively and have never been charge this fee in any type of hotel
Location: Very convenient,close to art galleries, shops, restaurants, bars and in the city centre.
In general very nice, well located, good facilities and kind staff
Comment from Hotel Management
Jul 25, 2016 by Zoe - Guest Service Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your comments with us in regards to your recent stay with us. We implemented a £3 luggage fee for leaving luggage due to the heightened security risks across the cities. We used this to lower the amount of luggage left and since the implementation, luggage has been reduced by over 50%. We do have a fantastic location for all needs of our guests. Thank you for your lovely comments in regards to the team here. I do hope we can welcome you back soon. Kindest Regards, Zoe
4 out of 5
by A verified traveler

Hyvä, perus hotelli kaupungin keskustassa

Posted Jul 14, 2016
Pros: Aamupalasta.
Cons: Hotellia voisi ehkä vähän päivittää tähän päivään pienillä pintaremonteilla/sisustuksella.
Location: Ostosmahdollisuudet, ravintolat, pubit ihan lähellä.
Hotelli sijaitsi lähellä kaikkea Manchesterin keskustassa. Ostoksille, ravintoloihin, pubeihin oli lyhyt matka. Hotellin aamupala oli monipuolinen ja herkullinen, ja siellä sai koottua terveellisenkin aamupalan. Kuntosali ok, aerobiset välineet löytyy, sekä käsipainot 20 kg asti, sekä ylä- ja alataljat. Ainut miinus ohuista seinistä, käytävän ja naapurihuoneiden äänet kuuluivat selkeästi huoneeseemme.
3 out of 5
by A verified traveler from New Jersey

2 nights in Manchester

Posted Jun 30, 2016
Pros: Not much
Cons: See experience above
Location: Location is good, near train station and airport.
Room very small, not enough outlets, dim lighting.
3 out of 5
by A verified traveler from STOCKPORT

Would not recommend

Posted Jun 27, 2016
Pros: Location was great
Cons: Price, room size, cleanliness of bedding and towels, change lighting to LED
When we arrived the receptionist was very efficient. she gave us our room key and we went to our room in the 11th floor. Our room was tiny!!!!! Double bed with about 70cm space to move around the whole room. The bed was comfy but pillow case was dirty. The light where the long mirror was, next to the wardrobe was very very poor lighting, so when I came to get ready for a Black Tie party, I couldn't see very well. The bathroom was ok but one of the white towels had a red lipstick mark on it. When we came back to our room I called 2424 where I was told 24 hour assistance for more coffee and milk. No answer. Then in the morning I tried again and asked for some milk, coffee and biscuits. They were very polite and came to our room in about 10 mins. When the chap arrived, he was like out of Faulty Towers!!!!! He gave my husband coffee and sugar and left. I tried to catch him for some milk but he was no where to be seen, but I found the trolley outside and got some milk
4 out of 5
by A verified traveler

Posted Jun 26, 2016
This hotel is spot on for a short stay over in Manchester.
Comment from Hotel Management
Jun 27, 2016 by Zoe - Guest Service Manager, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. It is greatly appreciated. We look forward to welcoming you back on your next visit to Manchester. Kind Regards, Zoe
4 out of 5
by A verified traveler

Good city centre hotel

Posted Jun 25, 2016
Pros: The location and staff. Good check out time too!
Location: See above.
This hotel is in a prime location for exploring Manchester City Centre. There are a wealth of bars and restaurants close by and a lot of very good shops! Transport links are also well met as it is right next to major transport hubs such as Piccadilly Gardens and Piccadilly Station/Oxford Road rail stations, this makes getting to and from the hotel very easy. The staff are lovely and the room was decent. Nothing flash but clean and well maintained.
Comment from Hotel Management
Jun 27, 2016 by Zoe - Guest Service Manager, Hotel Management
Dear Guest, Thank you for taking the time to leave your review with us. We do have a fantastic location within the city centre and I am pleased to read that you experienced this whilst visiting shops. Your feedback will be fed back to the teams to ensure this serves as an encouragement. We look forward to welcoming you back. Kind Regards, Zoe
4 out of 5
by A verified traveler from BANGKOK

โรงแรมใกล้สิ่งอำนวยความสะดวกต่างๆ

Posted Jun 23, 2016
Pros: พนักงานให้ความช่วยเหลือดีมาก
Cons: ไม่มี
Location: มีร้านค้าสะดวกซื้อ ร้านอาหารสวนสาธารณะ สถานีรถไฟ รถราง รถบัส สนามดิโอลด์แทรฟฟอร์ดอยู่ไม่ไกลเดินทางโดยรถบัสประมาณ 10 นาที
เป็นโรงแรมที่ตั้งอยู่ในเมือง ใกล้ระบบขนส่งทั้งรถบัสและรถราง มีร้านอาหาร ร้านสะดวกซื้อ สวนสาธารณะ อยู่ในบริเวณใกล้เคียง พนักงานให้ความใส่ใจในรายละเอียดผู้เข้าพักและให้ความช่วยเหลือดีมาก
Comment from Hotel Management
Jun 27, 2016 by Zoe - Guest Service Manager, Hotel Management
Dear Guest, Thank you for taking the time to leave your review with us. It was lovely to read that you had an enjoyable stay with us. We look forward to welcoming you back very soon. Kindest Regards, Zoe
5 out of 5
by A verified traveler

Prime location and lovely hotel

Posted Jun 20, 2016
Pros: Location and staff
The Staff were very friendly and helpful, couldn't have asked for better
Comment from Hotel Management
Jun 27, 2016 by Zoe - Guest Service Manager, Hotel Management
Dear Guest, Thank you for taking the time to leave your review. It is greatly appreciated and we look forward to welcoming you back soon. Kind Regards, Zoe