Posted Dec 12, 2016 on Hotels
Hotel was busy due to Christmas party night. Staff on reception didn't always seem that attentive towards us residents! I had ordered a taxi which didn't turn up so asked if they could ring and chase up. While standing there two gentlemen appeared and asked about a taxi and were advised where there was a phone, for them to ring! Got back to the hotel at midnight, no one on reception. Rang the bell, no one came. Rang down to reception when we got to the room and asked for some more milk which was kindly bought up for us. I personally would have thought, especially with the party nights it would be sensible to have someone on reception?