Ratings based on 1,051 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from uk

Disappointed with superior room size

Posted Dec 16, 2017
Very small room & wouldn't class it as superior, pictures do not give true to life sizes.
4 out of 5
Recommended
for Everyone
by A verified traveler from lancs uk

I’m happy that I booked this hotel

Posted Dec 13, 2017
Nice comfortable hotel near the arena good price great staff
Comment from Hotel Management
Dec 14, 2017 by Parkinn Manchester, Hotel Management
Dear Guest We am glad to hear that you had a pleasant stay with us. All our staff will be glad to hear that they made your stay a great one and thank you for the great feedback you have given us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Great Central Hotel

Posted Dec 11, 2017
Fabulous stay at this hotel. The staff were friendly, hotel location was great. The room was extremely comfortable and the breakfast was good and easy to navigate. Don't forget your swimsuit for the pool!
Comment from Hotel Management
Dec 12, 2017 by Parkinn Manchester, Hotel Management
Dear Guest I am delighted that you had a fabulous stay with us and also found the location of the hotel to be great. our staff will be delighted to know that they made your stay a great one and we hope to see you again when you visit Manchester next time. thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location for the Arena

Posted Dec 2, 2017
We stayed here because we had to change a booking due to the original hotel being closed at the time of our stay. I’m really pleased we were moved here because the hotel is excellent! The room, the facilities and staff couldn’t be better.
Comment from Hotel Management
Dec 4, 2017 by Parkinn Manchester, Hotel Management
Dear Guest We are happy that you enjoyed your stay with us and was happy with the room and the facilities, and also found the team very helpful. We look forward to welcoming you back for your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Short break

Posted Nov 26, 2017
Nice hotel. Clean rooms. Swimming pool excellent and very relaxing.Breakfast was poor. Reasonable selection for continental but only 1 toaster machine. Cooked breakfast was rubbish. Cold and put in difficult pots to get items out. Bacon fatty only scrambled egg had to request other types but not told this. Tried a breakfast baps and it was soggy burnt and. Cold. This hotel could be excellent if more care with little details. Also left table to get more food to come back to see it had been cleared and some one else sat there. Great position for Manchester arena also easy to get into centre of Manchester. If I booked here again would book room only. Shame only shelves and hangers in room no drawers to put clothes in but There was a safe.
Comment from Hotel Management
Nov 28, 2017 by Parkinn Manchester, Hotel Management
Thank you for staying with us. We’re sorry you were unhappy and we’ll work hard to fix the issues you experienced as it is through our guests feedback that helps us improve, we truly appreciate you feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel. But by sink kept blocking

Posted Nov 25, 2017
Sink was partially blocked and slow to drain so remained dirty. Othwise fine
Comment from Hotel Management
Nov 28, 2017 by Parkinn Manchester, Hotel Management
First of all I would like to sincerely apologise for the issues you had in regards to the sink. It is through your feed back that helps us improve and rectify any issues that might affect our guests and our team is working hard to make sure that it does not happen again. i would also like to thank you for the great 4 stars you have given us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Restaurant breakfast requires some improvement in organisation, no cutlery on tables and no idea whether to just get a table or wait for staff
Comment from Hotel Management
Nov 20, 2017 by Parkinn Manchester, Hotel Management
Thank you for staying with us, we’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Great city centre hotel

Posted Nov 4, 2017
Its a good hotel in a good location with very comfortable rooms and facilities. Staff were fantastic and the prices are good.
Comment from Hotel Management
Nov 6, 2017 by Khosi, Hotel Management
Hello Keith Thank you for the brilliant 5 stars you have given us and I am happy to see that your stay with us was a very pleasant one and we hope to see you again soon.
3 out of 5
by A verified traveler

Good Location Good room

Posted Oct 31, 2017
Chaotic breakfast and reception service disappointing
Comment from Hotel Management
Oct 31, 2017 by Khosi, Hotel Management
Hello We sincerely apologise for the not so good experience you had with us. We will work hard to fix the issues you experienced and thank you for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place for a short break

Posted Oct 21, 2017
Pros: Big, friendly and just far enough away from the centre of Manchester to either take a leisurely walk, bus or taxi without breaking the bank....
Enjoyed our stay, only one minor grumble - parking, yes plenty of car parks near by but very expensive if you use the one recommended by the hotel, we found one just as near and nearly half the price. Otherwise a very nice comfortable hotel, where the staff where very friendly and chatty. We would use this again.
Comment from Hotel Management
Oct 21, 2017 by Giada, Hotel Management
What a great review! Thank you so much and I am really happy that you enjoyed your stay. We are looking forward to welcoming you again. Kind Regards