All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
10/10 Excellent
Nick
Apr 9, 2024
Liked: Cleanliness
Excellent
Nick
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 10, 2024
Dear Nick, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
10/10 Excellent
David
Mar 27, 2024
Convenient
David
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Mar 28, 2024
Hey David, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our conveniently located property. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at the Quality Inn Nashua!Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
10/10 Excellent
Sevla
Mar 24, 2024
Sevla
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Apr 15, 2024
Hey Sevla, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at the Quality Inn Nashua!Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Dear Milana, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
6/10 Okay
Omar
Traveled with group, Traveled with pets, Traveled with family
The staff at check in was very nice and the staff at check out was very kind too. please make sure my 100 dollar refund goes thru Omar amrani. I appreciate the stay clean hotel and peaceful if you are driving by or last min stop this place is great.
Omar
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 20, 2024
Dear Omar, thank you so much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and that our front desk staff made a positive impression on you. Your satisfaction is our top priority, and we're delighted to know that you found our hotel clean, peaceful, and convenient for a last-minute stop. Rest assured, we will ensure that your 100 refund is processed promptly as per your request. Your kind words mean the world to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Hotel is located in a safe, quiet area; easy to access just off the highway.
Very friendly staff. Room was as described and comfortable for our one night stay. Breakfast was excellent with lots of choice. Definitely recommend this hotel, super close to Outlet shopping which was the reason for our visit.
Dawn
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 18, 2024
Dear Dawn, thank you for choosing to stay with us and for sharing your positive feedback. We're delighted to hear that you enjoyed our hotel's location, friendly staff, comfortable room, and excellent breakfast. Your recommendation means a lot to us, and we're glad we could contribute to a pleasant stay during your visit. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
8/10 Good
John
Traveled with partner
Mar 12, 2024
Liked: Cleanliness, staff & service
As I said it was comfortable, quiet, clean, and very reasonable
John
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Mar 14, 2024
Dear John, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean, comfortable, and peaceful accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to appreciate our rooms at reasonable rates. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Quality Inn Nashua on your next visit!Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Tv channels pixels because of poor internet bandwidth. Cops came in to take care of unsafe guests.
Salomon
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Mar 7, 2024
Dear Salomon, we apologize for the inconvenience you experienced with the TV channels and the disturbance caused by other guests. Please know that the safety and comfort of our guests are our top priorities, and we take all necessary measures to address these issues promptly. Your feedback is invaluable in helping us improve, and we intend to make the desired amends. Thank you for sharing feedback about your stay and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at the Quality Inn Nashua.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
The property/room had a very distinct smell of marijuanna. No elevator access for a handicapped patron. We left after 2 hours due to the cleanliness and smell which in fact would have affected our health and wellbeing!
Andrew
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 5, 2024
Dear Andrew, we are saddened and shocked to hear that you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We are sorry that the hygiene was poor and unsuitable for a satisfactory visit. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. It is imperative that we do what's necessary to resolve these cleanliness issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Dear Malcolm, we are happy to have served you well at the Quality Inn Nashua. Customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our hotel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to Merrimack, with our facilities running at their best.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Dear Larry, thank you for letting us know you had a nice stay at Quality Inn Nashua. We're glad our accommodations worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Dear Larry, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests to savor a good night's rest, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Quality Inn guest experience on your next visit to Merrimack.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Hi Matthew,Thank you for sharing your positive feedback! We're pleased to hear that you found our staff nice and your room clean. Providing a welcoming and clean environment is important to us, and we appreciate your acknowledgment. If there's anything specific you enjoyed or anything more we can do to enhance your future stays, please feel free to let us know. We look forward to welcoming you back for another pleasant experience!Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
10/10 Excellent
Mary
Jan 27, 2024
Liked: Cleanliness, staff & service
Front desk person was very nice
Mary
Stayed 1 night in Jan 2024
Response from Customer Care Team on Feb 1, 2024
Hi Mary,We appreciate your feedback and are delighted to hear that the front desk person made a positive impression with their friendliness. Providing excellent customer service is a priority for us, and we're pleased that it reflected in your experience. If there's anything specific you appreciated or anything more we can do to enhance your future stays, please feel free to let us know. We look forward to welcoming you back for another enjoyable visit.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
4/10 Poor
Joel
Jan 22, 2024
Liked: Staff & service
Joel
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 25, 2024
Dear Joel, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. However, complete feedback from your end will be constructive for us to decipher what went wrong during your stay. We look forward to hearing more from you to improve your next visit with us!Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Easy to find and close enough to restaurants and shopping
Michelle
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 22, 2024
Dear Michelle, thank you so much for reviewing your stay at Quality Inn Nashua. We are aware that our convenient location provides our guests with the chance to easily access nearby restaurants and shopping outlets. We are glad to learn that this worked out perfectly for you, allowing you to truly enjoy what Merrimack offers, along with a clean and comfy stay. We were delighted to host you and would be more than happy to serve you again on your next trip!Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Easy check in. Place looks like it has been remodeled. I won't stay anywhere else when I am in Merrimack. My go to place for comfort.
Richard A
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 17, 2024
Dear Richard, many thanks for your glowing review of our hotel. At Quality Inn Nashua, we take great pleasure in making our guests comfortable from the get-go. We are excited to hear your beautiful praises of our easy check-in service. Our comfy, remodeled rooms make a stay at our hotel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to Merrimack!Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Hey Adam, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at the Quality Inn Nashua!Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
8/10 Good
Gary
Jan 8, 2024
Liked: Staff & service, room comfort
Gary
Stayed 2 nights in Jan 2024
Response from Customer Care Team on Jan 9, 2024
Dear Gary, thank you for rating your stay at our hotel. It is lovely to see our guests acknowledge the pleasure of choosing to stay with us. We'll try our best to make up for any shortcomings on your next visit if you could inform us about what didn't reach your expectations this time. Let us know about your next visit to Quality Inn Nashua in advance, and we'll book a perfect room for your vacation. Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Easily accessible location off NH Rt 3. Nashua is close by and the Merrimack Premium Outlets are just a short distance away.
Webster E
Stayed 3 nights in Dec 2023
Response from Customer Care Team on Dec 13, 2023
Dear Webster, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
This is a nice hotel right by the highway, with friendly efficient staff and comfortable rooms. I would be glad to stay there again.
Martin
Stayed 5 nights in Nov 2023
Response from Customer Care Team on Dec 13, 2023
Dear Martin, thank you for letting us know you had a great stay at the Quality Inn Nashua. We're glad our comfy accommodations worked out so well for you. Providing excellent facilities and friendly staff services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Dear Debra, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
10/10 Excellent
Paul
Dec 1, 2023
Paul
Stayed 1 night in Nov 2023
Response from Customer Care Team on Dec 21, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Great location, close to the premium outlets! Updated rooms, wonderfully pleasant staff exceptional service
Alexandra
Stayed 3 nights in Nov 2023
Response from Customer Care Team on Nov 28, 2023
Dear Alexandra, it's our absolute pleasure to know you loved your stay with us at the Quality Inn Nashua. We strive to provide excellent value to our guests through our lovely location, updated accommodation facilities, and top-notch staff services. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Merrimack.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
6/10 Okay
Linda
Business traveler, Traveled with family
Nov 24, 2023
Liked: Staff & service
In general, it was ok. Staff members at the front desk were very nice and helpful. Bathtub/shower was dirty, and bed not as comfortable as other hotels - smallest pillows I have ever seen. We got in late and left early, so just made do without requesting anything.
Probably would choose another place the next time.
Linda
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 27, 2023
Dear Linda, thank you for your honest review. We're delighted to hear that our front desk staff was friendly and helpful. However, we apologize for the cleanliness issues in the bathtub/shower and the discomfort you experienced with the bed and pillows. We take your feedback seriously and will address these concerns with our housekeeping and maintenance teams to ensure a more consistent and comfortable stay for our guests. We hope to have the chance to welcome you back for an improved experience.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Really nice staff. Lots of hot water. Only thing was the washing machine spin cycle didn’t work. Everything else was great.
Gregory
Stayed 2 nights in Nov 2023
Response from Customer Care Team on Nov 21, 2023
Dear Gregory, thank you for your kind words about our staff and the hot water availability during your stay. We apologize for any inconvenience caused by the washing machine's non-functioning spin cycle. We will fix this immediately and make all the necessary updates to ensure a seamless experience for future guests. We appreciate your understanding and hope to welcome you back for an even more enjoyable stay.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Dear Lisa-Marie, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
10/10 Excellent
Shirley
Nov 19, 2023
Shirley
Stayed 2 nights in Nov 2023
Response from Customer Care Team on Nov 20, 2023
Dear Guest,Thank you for taking the time to share your wonderful review online. We are happy to have satisfied you in the important areas of your stay. It is good to know you found value in the price you paid and the location was just what you needed. We are sorry to hear about the inconvenience you experienced without an elevator. We will forward your comment to the management and see what we can do about it in the future. Looking forward to having you back for an enhanced stay.Best Regards,Customer Care Team
Friendly and professional staff! Comfortable and clean hotel.
Jill
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 16, 2023
Dear Jill, we are happy to have hosted and served you exceptionally well at the Quality Inn Nashua. Thank you for your kind words about our friendly and professional services. We are glad you found your room comfortable and clean, as our wonderful team is devoted to ensuring that every aspect of your stay is well-managed and maintained for your comfort. We shall be thrilled to accommodate you on all your trips to Merrimack, with our facilities running at their best.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
10/10 Excellent
Leonard
Nov 14, 2023
Leonard
Stayed 2 nights in Nov 2023
Response from Customer Care Team on Nov 16, 2023
Dear Leonard, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Quality Inn guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
6/10 Okay
Rachael
Traveled with family
Nov 5, 2023
Time
It’s was great but I think check out time should be at a later time
Rachael
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 6, 2023
Dear Rachael, we appreciate your feedback and are pleased to hear that you had a great experience at our place. Your suggestion about a later check-out time is duly noted, and we will certainly consider it as we continue to improve our services. Thank you for choosing our hotel, and we hope to welcome you back soon.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
10/10 Excellent
Eli
Nov 5, 2023
Eli
Stayed 1 night in Oct 2023
Response from Customer Care Team on Nov 6, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Karla, thank you for sharing a kind review of your visit. We have noted your comment about improving our breakfast set-up, and this shall be duly considered. Thank you for sharing your honest feedback and suggestions. We are delighted that you chose to stay at Quality Inn Nashua and would love to host you again.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Staff were very welcoming at all times. Courteous and helpful.The hotel was very clean,had a wonderful choice for breakfast that was healthy.
Joan
Stayed 3 nights in Oct 2023
Response from Customer Care Team on Oct 26, 2023
Dear Joan, we are pleased that you thoroughly enjoyed your time at Quality Inn Nashua. We appreciate you letting us know how satisfied you were with our customer service, hygiene, and breakfast options. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and contended without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Merrimack.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
6/10 Okay
donald
Oct 23, 2023
donald
Stayed 1 night in Oct 2023
Response from Customer Care Team on Nov 14, 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
This was a great place to stay. Clean, friendly staff, comfortable beds and a nice breakfast included. I'd stay there again.
Jackie
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 26, 2023
Dear Jackie, we are happy to have hosted you and served you well at the Quality Inn Nashua. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
2/10 Terrible
Nelson
Oct 23, 2023
Nelson
Stayed 3 nights in Oct 2023
Response from Customer Care Team on Nov 14, 2023
Dear Nelson, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. However, complete feedback from your end will be constructive for us to decipher what went wrong during your stay. We look forward to hearing more from you to improve your next visit with us!Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Clean and spacious room. No elevator but it’s only two floors. The bathroom is clean and spacious. Room had fridge and microwave.
Yemi
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 24, 2023
Dear Yemi,Thank you for your fantastic review! We're delighted to hear that you enjoyed your clean and spacious room with the added convenience of a fridge and microwave. We appreciate your understanding regarding the absence of an elevator, and we're glad that it didn't impact your stay significantly with only two floors. Should you have any specific requests or preferences for your next visit, please don't hesitate to let us know. We look forward to welcoming you back.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Staff was super friendly. Manager worked with me on pricing during peak season
Stewart
Stayed 6 nights in Sep 2023
Response from Customer Care Team on Oct 24, 2023
Dear Galvan,We appreciate your review and feedback. It's great to hear that you found our location convenient, with nearby banks and restaurants. We apologize that the bed didn't meet your comfort preferences; we understand that mattress firmness can vary from person to person. If you decide to stay with us again in the future, please let us know your preferences, and we'll do our best to accommodate your needs. Your comfort is important to us, and we hope to provide a more enjoyable stay next time.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
Hi Mingning,Thank you for your feedback and we hope you had a pleasant stay with us. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
4/10 Poor
Anna
Oct 18, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Anna
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 24, 2023
Hi Anna,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
6/10 Okay
Verified traveler
Oct 16, 2023
Liked: Staff & service, room comfort
Disliked: Cleanliness
The bed was comfy, the staff was friendly and the breakfast was perfect. Our only complaint was that the floor in our room was in need of a cleaning. We took off our shoes in the room, and found our socks getting dirty. In spite of that, we’d stay there again
Verified traveler
Stayed 2 nights in Oct 2023
Response from Customer Care Team on Oct 17, 2023
Dear Catherine,We apologize for the issue you encountered with the cleanliness of your bed linens. It's essential for us to provide a comfortable and clean environment for our guests, and we're sorry that this fell short during your stay.We're pleased to hear that the issue was promptly addressed when you brought it to the front desk's attention. Your feedback is appreciated, and we will work to ensure that such incidents do not occur in the future.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
6/10 Okay
Catherine
Oct 13, 2023
Liked: Staff & service
Disliked: Cleanliness
My bed linens were not clean and were obviously slept in. I had to request that they were changed. The person at the front desk took pictures to show the manager and the bed was changed immediately.
Catherine
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 17, 2023
Dear Catherine,We apologize for the issue you encountered with the bed linens not being clean. However, we're glad to hear that the front desk staff promptly addressed the issue and had the bed changed immediately. Your feedback is important, and we will use it to ensure a more pleasant and satisfactory stay for our guests in the future.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
4/10 Poor
Verified traveler
Business traveler
Oct 11, 2023
Liked: Cleanliness, room comfort
Disliked: Staff & service
Price did not match quality
Check in and check out was slow and unorganized, perhaps the employee was just filling in?
The bed was comfortable and the room was clean.
overall OK, but not for the price.
Verified traveler
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 13, 2023
Dear guest,We apologize for the slow and unorganized check-in and check-out experience you had during your stay. We appreciate your feedback, and we'll work to improve our processes to ensure a more efficient experience for our guests in the future. It's good to hear that you found the bed comfortable and the room clean. We'll also consider your comments about the pricing. Thank you for sharing your experience with us.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team
6/10 Okay
Joseph
Traveled with partner
Oct 9, 2023
Liked: Staff & service
Disappointing breakfast. Frozen bagels and breakfast sandwiches. Coffee is only Ok at best.
Joseph
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 11, 2023
Dear Joseph,We appreciate your feedback regarding the breakfast. We're sorry to hear that your experience was disappointing, with frozen bagels, breakfast sandwiches, and coffee that were not up to your expectations. Your input is valuable, and we'll use it to improve our offerings in the future. Please don't hesitate to reach out if you have any other concerns or suggestions.Best Regards, Quality Inn Merrimack near NashuaCustomer Care Team