Ratings based on 804 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Families
by A verified traveler

rough start

Posted Feb 22, 2017
Pros: lobby area and restaurants were great. The rooms were booked so tons of people and rooms were nice a quite couldn't hear your neighbors, a huge plus!
Location: SNHU area across the road!
we had a rough beginning as we arrived at check in time 3pm and our room was not ready. It took just over TWO hours for them to get us in a room.( which is why i give this a lower review) we had reservations and they moved our room twice "to fit us in" isn't the point of a reservation?, to assure and assign us a room!?! staff was friendly but clearing overwhelmed with a busy day as there was an event in the area. Room was spacious but could've been cleaner, bathroom was clean and updated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Nice hotel in downtown Manchester NH

Posted Feb 22, 2017
The staff were very friendly, the restaurant and cafe were clean, staff were friendly and the food was pretty good.
Comment from Hotel Management
Feb 24, 2017 by HotelMgmt, Hotel Management
Thank you so much for your kind comments on the Radisson Hotel Manchester Downtown! We’re thrilled that our on-site eateries and friendly service made for such a wonderful experience and we’d love to have you back with us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Loved it!

Posted Feb 22, 2017
PERFECT place to stay if you have an event at the SNHU arena. The staff was fantastic and helpful! It was me and three teen/tween kids, and we all loved it. Totally exceeded my expectations!
Comment from Hotel Management
Feb 22, 2017 by HotelMgmt, Hotel Management
Kim, we’re glad you all had a blast staying with us for an event at SNHU Arena! We’re thrilled that our staff and service blew your expectations out of the water and we hope you’ll join us again soon at the Radisson Hotel Manchester Downtown. Thank you for such a stellar review.
5 out of 5
Recommended
for Everyone
by A verified traveler from NH

Pleasure to stay at such a nice hotel.

Posted Jan 30, 2017
Pros: Convenience to the theatre and restaurants as well as the events held at the hotel.
Cons: No improvements necessary.
Location: The Palace theatre, many great restaurants. (our favorite is the Poccola Italia Ristorante) The SNHU Arena is walking distance away.
We stayed at this hotel because we attended a wine tasting event and didn't want to drive afterwards. Great idea. The rooms were very clean and modern. The upper floor had a wonderful view of the city. Although I didn't use the pool, Jacuzzi or workout area are I did check them out. Next time I will bring my bathing suit! The staff was very friendly and attentive. I will definitely stay there the next time I need to stay in the area.
Comment from Hotel Management
Jan 31, 2017 by HotelMgmt, Hotel Management
The Winter Wine Spectacular is such an exciting event and we’re glad you stayed with us afterwards at the Radisson Hotel Manchester Downtown! We’re thrilled you enjoyed our views and rooms, and we look forward to having you with us again! Your glowing review is much appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Comfortable Stay, Unpleasant Woman at the Desk

Posted Jan 23, 2017
Pros: Comfy room, beautiful atmosphere
Cons: Rude desk staff. Make sure they explain whats available at the hotel and how to get to your room.
I stayed one night at the Radisson in Manchester. The hotel was very nice and the room was beautiful. The bed was very comfortable and easy to sleep on. Unfortunately, upon check in, I found the desk lady kind of rude. She overall didnt seem like she wanted to be there. She was short and snappy. Nothing about the hotel or the amenities were explained to me. I had to ask how to get to my room because she didnt specify, I was just handed a key card and sent away. My plus one came a little later in the evening and he also found her unpleasant and rude when he was trying to figure out where it was okay to park his vehicle. In general, it was a pleasant stay and I would stay again.
Comment from Hotel Management
Jan 27, 2017 by HotelMgmt, Hotel Management
Thank you for sharing your experience at the Radisson Hotel Manchester Downtown. We’re glad you had a comfortable stay in one of our well-appointed guest rooms, although we regret if our service fell short at check-in. We’re sure that your next stay with us will be even better.
2 out of 5
by A verified traveler from CT

Posted Jan 17, 2017
The hotel itself was lovely and clean, and had a parking garage which I really liked for convenience. I booked a king bed room and was told that they didn't have any, and that I didn't reserve it because it was booked thru expedia, so I ended up with 2 double beds. I've booked thru expedia almost every time I've traveled and I have always gotten the type of room I've requested. I ended up putting my band mate on the room and giving him the extra bed. Here's why I will never stay there again. My band mate and I were traveling a few hours to play a show down the street from the hotel. The first employee to greet us was quite friendly and he didn't seem to be phased by my singer. Then later on, we come back in to go to our room, and a different male staff member hollers at me to show my room key to him. I felt offended considering we were not the only 2 in the lobby, or the only 2 that walked in the door at the same time, but we were the only 2 apparently that looked like we were up to no good. My band mate is a tall Jamaican rasta with long dreadlocks and I'm a heavily tattooed female. The staff member saw that I was offended by him calling me over loudly, and so he explained that he just asks because people like to go to other people's rooms to party. I think I was more offended by that! We traveled to work!! We were going to bed so we could travel a few hours home!! I don't appreciate the profiling of the 2 of us and the assumption we were there to party.
Comment from Hotel Management
Feb 17, 2017 by Customer Care, Hotel Management
Hi Jessica, thank you for taking the time to share your feedback. We are glad to know the you liked the cleanliness of the hotel as well as the parking garage. On the other hand, we sincerely apologize that you were not satisfied with the service of our staff and if you felt offended. Also, we regret to hear that you were not given the room you've booked online. This is not the kind of experience we want our valued guests to have. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to reach out to us so we may review your requested accommodations in detail.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything.

Posted Jan 12, 2017
Staff was great, very knowledgeable about the area. Bed was super comfortable.
Comment from Hotel Management
Jan 12, 2017 by HotelMgmt, Hotel Management
Our staff is always happy to share insight on Manchester, and we’re glad our prime location and helpful staff made for a great experience at the Radisson Hotel Manchester Downtown! Your review is greatly appreciated and we hope you’ll return for another comfortable stay in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Nice hotel, comfortable beds

Posted Jan 9, 2017
The hotel bar and restaurant were great. Good food and very friendly, fast service. Rooms were great with nice beds too.
Comment from Hotel Management
Jan 9, 2017 by HotelMgmt, Hotel Management
Great dining, comfortable bedding, and hospitable service all make for a great travel experience, and we’re glad you experienced them all at the Radisson Hotel Manchester Downtown, Tom! We welcome you to join us again and we thank you for your kind review.
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Great location

Posted Dec 18, 2016
Located downtown next to SNHU arena which hosts a lot of great events, minor league stadium and an abundance of restaraunts.
Comment from Hotel Management
Dec 20, 2016 by HotelMgmt, Hotel Management
Kathy, we’re thrilled that our location was so ideal for your visit to Downtown Manchester. We’d love to have you with us again at the Radisson Hotel Manchester Downtown in the future and appreciate your review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Dec 16, 2016
Pros: Location
Cons: Had to pay to park. Price of room was high.
Location: SNHU Area concert.
Nice room good view, Great location. Clean rooms, lobby , friendly staff.
Comment from Hotel Management
Dec 20, 2016 by HotelMgmt, Hotel Management
We hope you had an incredible time at the concert you attended at SNHU Arena! It’s great that the Radisson Hotel Manchester Downtown’s location and rooms were perfect for your post-concert stay. We appreciate your comments and hope you’ll return the next time you attend an event in our area.