Ratings based on 89 Verified Reviews

3.9 out of 5
74% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This is not a residence in the lady said

Posted Mar 3, 2017
Do not stay here you get a bed said Boston company bought this and if you want breakfast you have to pay for it internet kept going out you pay for a bef
Comment from Hotel Management
Mar 6, 2017 by Mitch, Hotel Management
We appreciate your feedback Robin, as it is very important to the hardworking staff. Along with a bed, we do offer many other amenities.The hard working staff here at The Residences at Daniel Webster, puts our guests first and are always ready to lend a hand with anything from helping unload luggage, to helping to connect a device to our high speed wireless internet. Although we do not offer complimentary breakfast, we do have a cafe on site that serves up homemade, fresh breakfast options, at a very fair rate. We are not affiliated with Residence inn by Marriott, but we are a boutique hotel that works day and night to provide the best customer service for our guests. Thank you again for your feedback from your stay. Best Regards, from the whole staff here at the Residences at Daniel Webster
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

A great hotel, short or long stay

Posted Feb 14, 2017
A wonderful place to stay. Rooms are large, clean and quiet.
Comment from Hotel Management
Feb 22, 2017 by Residences , Hotel Management
We are happy to have had you stay with us and glad you enjoyed our spacious rooms. We're looking forward to seeing you again. -The Residences At Daniel Webster
1 out of 5
by A verified traveler

STALE CIGARETTE SMOKE !

Posted Jan 23, 2017 on Hotels
The woman at check in was very kind. Told us about area places to go and was very helpful. We walked into the room and it smelled like stale smoke and a perfume scent to cover it. It was late and we were hungry. We put our stuff down and went out to dinner. When we came back it was very obvious that the smell was stale smoke. It was past 8:00 so no one was at the desk to do anything for us. When I went to go to bed, I could smell the smoke again. I put my nose to the sheets/blankets and they smelled freshly laundered. I was confused. The bed was comfortable.Also, the shower did not really drain. My husband showered and by the time I showered, the water was to my ankles in the tub. There was not a latch to plug or unplug the drain. By the time we left the room, only half of the water had drained. I went to the front desk to check our and told the front desk about the smoke as it is clearly marked that it was a non smoking room. She apologized but not much more. I said I think its in the rug and for sure in the wallpaper as I smelled it again when I showered. I then got home and as I was unpacking my pajamas, they REEKED of cigarette smoke! (we are non smokers) so it was obvious in the mattress/rug/walls. It was horrible. Who ever occupied the room was obviously a heavy smoker and had been there a long time!! When they moved out that room should have been completely renovated and cleaned. It was horrible! !
Comment from Hotel Management
Feb 11, 2017 by General Manager, Hotel Management
Thank you for telling us about your stay. We are very sorry to hear that there was a smoke oder in your room. All of our rooms are non-smoking and this is not a typical experience that happens here. Our front desk is open 8 am - 8 pm everyday and additionally have 24 maintenance service who is happy to help. Again, we truly apologize that you did not enjoy your stay. We hope you will stay with us again and let us make your next stay with us a great one. -The Residences At Daniel Webster
5 out of 5
by love

Lovely Area

Posted Jan 23, 2017 on Hotels
Very nice area
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you for your feedback, we appreciate you letting us know about your stay. As a team, we work very hard to provide our guests with a great stay. We hope you come back to visit if you are in the area again. Best Regards, -The Residences at Daniel Webster
4 out of 5
by A verified traveler

Convenient comfortable, affordable stay!

Posted Jan 19, 2017 on Hotels
My only complaint was that the non-smoking room we had smelled strongly of stale smoke.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you for your feedback and letting us know about your time here. We appreciate hearing what you think, the good and the bad. The hardworking staff addresses any issues like this, and work very hard until they are resolved. We are here for our guests, to provide them with the kind of service and attention to detail that will keep them coming back. Thank you again from the whole team at the Residences at Daniel Webster.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, non-traditional hotel

Posted Jan 18, 2017
I stayed here for 4 nights while traveling for work. It was a great setup with the full kitchen, that includes pots/pans, plates/cups/bowls and silverware, the bed was the best bed I've stayed in while traveling and housekeeping came just like a typical hotel to freshen up the room and would even do any dishes that I left out! Great place to stay long or short term especially for the price!
Comment from Hotel Management
Jan 24, 2017 by The Residences At Daniel Webster , Hotel Management
We are so glad you enjoyed your stay and appreciate receiving feedback. We are happy to work hard to ensure our guests have a great stay. We look forward to seeing you again. -The Residences At Daniel Webster
5 out of 5
by Neil

Quick stay

Posted Jan 17, 2017 on Hotels
It was perfect for our stay, room was comfortable and relaxing. It was great to watch t.v. In sitting area rather than in bedroom.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
We are glad to have had you stay with us and we appreciate you sharing your experience here. It's important to our team to ensure our guests are happy and comfortable. We are looking forward to seeing you again soon. -The Residences At Daniel Webster
4 out of 5
by gina

Posted Jan 17, 2017 on Hotels
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Thank you very much for your feedback. We look forward to having you stay with us again. -The Residences At Daniel Webster
3 out of 5
by A verified traveler

Posted Jan 15, 2017
Based on its conditions, the price now is high. WIFI can be ignored since it is always intermittent
Comment from Hotel Management
Jan 25, 2017 by The Residences At Daniel Webster , Hotel Management
Thank you for your feedback. We are always striving to improve where we can and we are sorry if you had any internet issues. We are currently in the process of upgrading our internet now. We hope we will have the opportunity to have you stay with us again and enjoy the upgraded internet. -The Residences At Daniel Webster
5 out of 5
by A verified traveler

Awesome stay

Posted Jan 8, 2017 on Hotels
It was amazing I just wish the front desk was open more
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
We appreciate your feedback and letting us know what you think. I am glad you enjoyed your stay. Your comments mean a lot to us, as we work to keep providing you with an exceptional experience here at the Residences at Daniel Webster. Thank you again.