The Merchants Hotel

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Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Overview of The Merchants Hotel

The Merchants Hotel

2.5 out of 5
Guests rated this property 2.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Back Piccadilly, Manchester, England, M1 1HP

Explore the area

  • Popular LocationPiccadilly Gardens2 min walk
  • Popular LocationThe Gay Village5 min walk
  • Popular LocationAO Arena13 min walk
  • AirportManchester (MAN)17 min drive

Choose dates to view prices

About this area


The Merchants Hotel is located in Manchester City Centre, a neighborhood in Manchester, and is near a metro station. Canal Street and Deansgate are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Museum of Science and Industry and MediaCityUK. Looking to enjoy an event or a game? See what's going on at AO Arena or Old Trafford. Guests appreciate the hotel's location for the nightlife.

What's nearby

  • Piccadilly Gardens - 2 min walk
  • The Gay Village - 5 min walk
  • Canal Street - 7 min walk
  • National Football Museum - 10 min walk
  • AO Arena - 13 min walk


  • Allotment — 2 min walk
  • Soup Kitchen — 2 min walk
  • Nibble — 2 min walk
  • ASK Italian — 2 min walk
  • Caffè Nero — 2 min walk

Getting around

  • Market Street Station - 3 min walk
  • Manchester (QQM-Piccadilly Train Station) - 8 min walk
  • Manchester Airport (MAN) - 17 min drive

About this property

The Merchants Hotel

Hotel near Canal Street
Close to Piccadilly Gardens and The Gay Village, The Merchants Hotel provides free WiFi, a bar, and more.
You'll also enjoy the following perks during your stay:
  • Meeting rooms and luggage storage
  • Guest reviews say good things about the helpful staff, overall condition, and surrounding nightlife
Room features
All guestrooms at The Merchants Hotel offer amenities such as free WiFi. Guests reviews give good marks for the comfortable rooms at the property.
More conveniences in all rooms include:
  • LCD TVs with digital channels
  • Coffee/tea makers and daily housekeeping

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 bar/lounge


  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English
  • Hindi

Business services

  • Meeting rooms


  • Smoke-free property

Room amenities


  • Bed sheets


  • Hair dryer (on request)
  • Towels


  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker


  • Iron/ironing board (on request)

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Check-in from 6:00 PM - 10 PM
Late check-in subject to availability
Late check-in fee: GBP £10.00 for check-in between 10:30 PM and 12:30 AM
Minimum check-in age - 18


Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Bed sheets fee: GBP 1 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-in fee: GBP £10.00 for check-in between 10:30 PM and 12:30 AM
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Merchants Hotel
Merchants Hotel Manchester
The Merchants Hotel Hotel
The Merchants Hotel Manchester
The Merchants Hotel Hotel Manchester

Frequently asked questions

Overall score and ratings

Rating 5 - Excellent. 16 out of 332 reviews
5 - Excellent 5%
Rating 4 - Good. 50 out of 332 reviews
4 - Good 15%
Rating 3 - Okay. 67 out of 332 reviews
3 - Okay 20%
Rating 2 - Poor. 65 out of 332 reviews
2 - Poor 20%
Rating 1 - Terrible. 134 out of 332 reviews
1 - Terrible 40%




Staff & service




Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
I liked the very central location. The Hotel was not 5-Star but was cheap. No Wi-Fi and and had to go down a floor to use the shower and toilet but otherwise fine.
Stayed 2 nights in Nov 2021

1/5 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I thought for 3 quid it would be basic. Felt like I paid over. Odds. Scruffy dirty little room
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
We booked this as it was the only hotel cheaper than £300 that we could find for the date we needed. Fair enough you get what you pay for but the rooms are normally £30 a night and we paid £100. To start on a positive note, the toilet and shower are nice and clean (shared with the rest of the rooms on your floor). The guy on reception was very friendly too. The things that let it down are the rooms, location and the actual smell of the whole hotel. The carpet doesn’t meet the wall so you can see all the dirt gathering in the gaps, the walls are dirty and very poorly painted. I opened the curtain and the whole thing fell down on to me. They are very high windows so I couldn’t even reach to put it back up. The back street that the hotel is on is disgusting! Full of bins and litter and saw a few people using it as a toilet. The bin men came to empty the bins at 7.30 on Sunday morning! Also wouldn’t want to walk down that street alone in the dark. Lastly, when you enter the hotel it smells so bad, like a mixture of fish and urine. Also the shower is either freezing cold or boiling hot! Would never want to stay in this hotel again
Stayed 1 night in Sep 2021

4/5 Good

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are nice and were happy to be flexible with the check in time and key deposit. The hotel isn't The Ritz obviously, but you get what you pay for.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with group
Liked: Staff & service, property conditions & facilities
The room was pleasant and comfortable. The service was good. (The man that checked us in and out was friendly and polite.) Basic and simple but that's all you need when you're in the city centre. The entrance is in an alleyway, so just be careful to plan journeys back and forth to the hotel in advance if you're travelling in the dark (if that's something that would concern you). I enjoyed my stay here and I'd come again.
Stayed 1 night in Sep 2021