Ratings based on 326 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Cons: Implementation of a: Quiet Hours Policy that guest felt they could trust would be enforceable if they had an issue with a neighboring room.
This hotel was so excellent in so many way: staff were outstanding, room itself was clean, very comfortable bed with multiple pillows, flexible room temperature settings, happy to have windows that opened for fresh air, terrific breakfast and extremely clean throughout the hotel. It also was so fantastic to have a full kitchen! My only but big problem with it was that the walls were so thin and I could hear every conversation of the people next door to me and their TV until the early morning hours. It didn't appear that this hotel had a quiet hours policy in place and enforceable. For me, having the quiet is essential and that part of my experience would, unfortunately, make me rethink if I would ever stay there again. Otherwise, though, an absolutely outstanding hotel in every other way.
Comment from Hotel Management
Sep 11, 2017 by JFreda, Hotel Management
Thank you for providing feedback on your recent stay with us. We have staff on 24 hours a day for any concerns you may have, including noise from a neighboring room. We hope to see you on your next visit to the Manchester Area.
5 out of 5
Recommended
for Everyone
by A verified traveler from NH

5stars!

Posted Aug 24, 2017
Very nice experience. Friendly & helpful staff, excellent room & parking
Comment from Hotel Management
Aug 27, 2017 by JFreda, Hotel Management
Thank you for taking the time to provide feedback on your recent stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Greene, Ny

Excellent staff.

Posted Aug 17, 2017
Checkin took less than two minutes. Desk clerk (Rachael) was very pleasant and efficient. Room was clean and comfortable. I recommend this hotel.
Comment from Hotel Management
Aug 27, 2017 by JFreda, Hotel Management
Thank you for taking the time to provide us feedback on your recent stay with us.
5 out of 5
by Cindy

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jul 15, 2017
Thank you for taking the time to provide feedback on your recent stay with us.
5 out of 5
by Richard

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jul 15, 2017
Richard, Thank you for taking the time to provide your feedback on your recent stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from rhode islands

Close to everything!

Posted Jun 4, 2017
Was just what we needed for our karate tournament downtown. Only 15 minutes away. Great breakfast! Make your own Belgian waffles! Small pool but prefect for the kids.
Comment from Hotel Management
Jun 7, 2017 by J. Freda, Hotel Management
Thank you for your feedback on your recent stay with us. We appreciate your time to let us know how our guests' see the hotel
5 out of 5
by Chris

Posted May 29, 2017 on Hotels
Comment from Hotel Management
Jul 15, 2017
Chris, Thank you for taking the time to provide feedback on your recent stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield MO

No disappointments - A perfect spot!

Posted May 18, 2017
Pros: Property was great, staff was great, amenities were great, location was great.
Location: Plenty of shopping and great places to eat. Just 3 miles from the airport, and 40 miles from the east coast.
Very close to the airport, highway, shopping, and restaurants. A warm welcome, with a plethora of amenities, including airport shuttle and continental breakfast. Everything from beginning to end, was nothing but satisfying, with very little effort from me. My flight was scheduled too early for the continental breakfast, but the staff offered me muffins anyway.
Comment from Hotel Management
Jun 7, 2017 by J.Freda, Hotel Management
Thank you for taking the time to provide feedback on your recent stay. It gives me great pleasure to pass on your experience to the staff.
5 out of 5
by Jerry from Manchester

Posted May 12, 2017 on Hotels
Quiet, Comfortable, Cozy... just cant stand the smell of the pool it lingers throughout the whole hotel.
4 out of 5
by Mollly

A night away

Posted May 1, 2017 on Hotels
Stay was great! Staff very friendly. Great clean breakfast area. Room was very clean as well. The AC made a horrible noise all night we were only able to have it on fan mode so the room got a little warm.