Front of property

Reviews of Goldfinch Hotel Mangalore

3.5 out of 5
Goldfinch Hotel Mangalore
Near Jyoti Circle, Bunts Hostel Road, Mangaluru, Karnataka

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 149 reviews" "
Rating 8 - Good. 45 out of 149 reviews" "
Rating 6 - Okay. 38 out of 149 reviews" "
Rating 4 - Poor. 14 out of 149 reviews" "
Rating 2 - Terrible. 11 out of 149 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Manjunath

breakfast was already included in my package. But till they taken breakfast price separately. But you have also did not logged at that same time. Will never book rooms from your have future
Stayed 2 nights in Dec 2023

6/10 Okay

Arun

Traveled with family
Liked: Cleanliness, staff & service
Although the rooms were clean and the staff were very helpful with arranging cabs, the hotel needs to improve on a few things - very small rooms especially restroom had very little space; noisy due to a pub being open in the same building which was giving off loud music which could be heard throughout the building.
Stayed 1 night in Nov 2023

10/10 Excellent

ARUN

Stayed 1 night in Aug 2023
Response from Goldfinch Hotel Mangalore on Sep 11, 2023
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

10/10 Excellent

Srinivas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was neat and clean. The staff were extremely courteous and service oriented
Stayed 1 night in May 2023
Response from Olivia Barnes on May 11, 2023
Dear Mr. Srinivas,Thank you for the wonderful review. We are delighted to learn that you had a pleasant stay with us. At Goldfinch Hotels, it is our ultimate endeavor to deliver unparalleled services to our discerning guests while keeping safety and hygiene at the forefront. We look forward to welcoming you back.Warm Regards, Olivia BarnesFront Office Manager

6/10 Okay

balarajini

Traveled with family
Liked: Amenities, property conditions & facilities
Need upgrade room facilities
Stayed 3 nights in Apr 2023
Response from Olivia Barnes on May 11, 2023
Dear Guest,Thank you for your valuable feedback. It is rather disheartening to learn that your stay with us was not up to your expectations. We regret the inconvenience caused and apologies for the same. We have taken a note of you feedback and the same will be personally looked into. We hope you provide us with another opportunity to serve you better. We look forward to welcoming you back.Best Regards, Team Goldfinch Hotels, Mangalore

4/10 Poor

SHEELA

Traveled with family
Disliked: Amenities, property conditions & facilities
Food is not good
Stayed 9 nights in Jan 2023
Response from Olivia on Feb 14, 2023
Dear Ms. Sheela,Thank you for your valuable feedback. It is rather disheartening to learn that your stay with us was not up to your expectations. We regret the inconvenience caused and apologies for the same. We have taken a note of you feedback and the same will be personally looked into. We hope you provide us with another opportunity to serve you better. We look forward to welcoming you back.Best Regards, Team Goldfinch Hotels, Mangalore

10/10 Excellent

RAMACHANDRA

8/10 Good

Sandeep

Traveled with family
Liked: Property conditions & facilities, room comfort
Ok Property for a short stay
Checkin was not smooth. Bad odour in the room and the lobby. maybe its the kind of perfume used which might be an acquired taste. Rooms are compact and cozy.
Stayed 1 night in Sep 2022

6/10 Okay

Kalyan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Savitha

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very neat. Good service.
Stayed 1 night in Jul 2022
Response from Devaraj on Jul 24, 2022
Dear Savitha, Thank you so much for your delightful feedback. We are enthralled to learn that your experience with us was a pleasant one. We look forward to welcoming you back. Best Regards, Team Goldfinch Hotel Mangalore

6/10 Okay

K M

Traveled with family
Liked: Staff & service
Disliked: Amenities
good: friendly staff, bad: bathroom did not have hand towels or face tissues, hot water not hot enough, poor quality toilet tissue, room needs painting, head ache inducing smell, not good restaurant close by.
Stayed 2 nights in May 2022
Response from Devaraj on Jun 15, 2022
Dear Guest, Thank you for your valuable feedback. It is rather disheartening to learn that your experience with us was not up to your expectations. We regret the inconvenience caused and apologies for the same. We hope you provide us with another opportunity to serve you better. We look forward to welcoming you back. Best Regards, Team Goldfinch Mangalore

8/10 Good

Sanjoy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dec Mangalore trip
We had to change the room but the stay was ok Food was very good
Stayed 3 nights in Dec 2021
Response from Devaraj on Jan 18, 2022
Dear Mr. Sanjoy, Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing with us and we hope had a memorable experience. Thank you for sharing your experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

8/10 Good

Sudheer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent property may be one of the best in Mangalore
Stayed 1 night in Dec 2021
Response from Devaraj on Jan 6, 2022
Dear Mr.Sudheer, Greetings from Goldfinch Mangalore...!!!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing with us and we hope had a memorable experience. Thank you for sharing your experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

6/10 Okay

Manjunath R

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room accessories are very limited no dental kit no laundry bag
Stayed 1 night in Nov 2021
Response from Devaraj on Nov 7, 2021
Dear Mr.Manjunath, Greetings from Goldfinch Mangalore...!!!!!! Please accept my most sincere and heartfelt apologies for not being able to completely satisfy you on some aspects of your hotel experience. We have put in better systems and process to ensure repeat occurrences do not happen again. We are also upgrading some of the product aspects of the hotel based on your feedback. It is our endeavor to ensure all guests have a comfortable and satisfying experience with us, and we do understand how you must have felt on this account. Please be rest assured that due diligence on this matter has been given, and we will correct this immediately. Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to ensure that we can create a near perfect experience at hotel goldfinch Mangalore on your next visit. Thanking you once again for your support and my apologies once again.

6/10 Okay

Sanjib

Stayed 2 nights in Sep 2021

8/10 Good

chandar Venkatesh

Stayed 1 night in Aug 2021
Response from Devaraj on Oct 3, 2021
Dear Mr. Chandar, Greetings from Goldfinch Mangalore...!!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing with us and we hope had a memorable experience. Thank you for sharing your experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel reeks of smoking smell. The hotel inside is in ruins. The staff is super rude. Hotel is as clean as a sewage pipe. Please please don’t spoil your day by staying here.
Stayed 1 night in Jul 2021
Response from Devaraj on Jul 27, 2021
Dear Guest, Greetings from Goldfinch Mangalore...!!!!!! Please accept my most sincere and heartfelt apologies for not being able to completely satisfy you on some aspects of your hotel experience. We have put in better systems and process to ensure repeat occurrences do not happen again. We are also upgrading some of the product aspects of the hotel based on your feedback. It is our endeavor to ensure all guests have a comfortable and satisfying experience with us, and we do understand how you must have felt on this account. Please be rest assured that due diligence on this matter has been given, and we will correct this immediately. Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to ensure that we can create a near perfect experience at hotel goldfinch Mangalore on your next visit. Thanking you once again for your support and my apologies once again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Restroom conditions have to improved
Stayed 1 night in May 2021
Response from Team FO on May 12, 2021
Dear Guest, Season's Greetings from Goldfinch Mangalore...!!!!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and comfortable stay.
Stayed 1 night in Apr 2021
Response from Devaraj on Apr 23, 2021
Dear Mr.Guest, Greetings from Goldfinch Mangalore...!!!!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing with us and we hope had a memorable experience. Thank you for sharing your experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2021
Response from Devaraj on Mar 13, 2021
Dear Guest, Season's Greetings from Goldfinch Mangalore...!!!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2021
Response from Devaraj on Mar 13, 2021
Dear Guest, Season's Greetings from Goldfinch Mangalore...!!!!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

6/10 Okay

Sudhir

Traveled with family
Stayed 2 nights in Dec 2020
Response from Devaraj on Dec 29, 2020
Dear Guest, Season's greetings from Goldfinch Mangalore...!!! Please accept my most sincere and heartfelt apologies for not being able to completely satisfy you on some aspects of your hotel experience. We have put in better systems and process to ensure repeat occurrences do not happen again. We are also upgrading some of the product aspects of the hotel based on your feedback. It is our endeavor to ensure all guests have a comfortable and satisfying experience with us, and we do understand how you must have felt on this account. Please be rest assured that due diligence on this matter has been given, and we will correct this immediately. Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to ensure that we can create a near perfect experience at hotel goldfinch Mangalore on your next visit. Thanking you once again for your support and my apologies once again.

10/10 Excellent

Cherian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Devaraj on Oct 1, 2020
Dear Guest, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

4/10 Poor

Alejandro

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2020
Response from Devaraj on Sep 21, 2020
Dear Guest, Season's greetings from Goldfinch Mangalore...!!! Please accept my most sincere and heartfelt apologies for not being able to completely satisfy you on some aspects of your hotel experience. We have put in better systems and process to ensure repeat occurrences do not happen again. We are also upgrading some of the product aspects of the hotel based on your feedback. It is our endeavor to ensure all guests have a comfortable and satisfying experience with us, and we do understand how you must have felt on this account. Please be rest assured that due diligence on this matter has been given, and we will correct this immediately. Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to ensure that we can create a near perfect experience at hotel goldfinch Mangalore on your next visit. Thanking you once again for your support and my apologies once again. With Warm regards, Devaraj

8/10 Good

Jojen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Devaraj on Sep 21, 2020
Dear Guest , We really appreciate for you to have taken out your valuable time for your insights. It is our constant endeavor to provide the best of hospitality offerings to our patrons .At the same time we acknowledge and value the suggestions from you, we have taken a pro active step to improve our services on all parameters. We once again like you to come back and feel the difference in service standards .Please keep patronizing Goldfinch hotel as always. With Warm regards, Devaraj Assistant Front office Manager

6/10 Okay

Navdeep

Business traveler
Liked: Room comfort
Business trip to Mangalore
Lack of maintenance and upkeep shows everywhere in the property. Breakfast menu was very limited and that too not so tasteful. Overall just about average.
Stayed 2 nights in Aug 2020
Response from Devaraj on Sep 2, 2020
Dear Mr. Navdeep, Season's greetings from Goldfinch Mangalore...!!! Please accept my most sincere and heartfelt apologies for not being able to completely satisfy you on some aspects of your hotel experience. We have put in better systems and process to ensure repeat occurrences do not happen again. We are also upgrading some of the product aspects of the hotel based on your feedback. It is our endeavor to ensure all guests have a comfortable and satisfying experience with us, and we do understand how you must have felt on this account. Please be rest assured that due diligence on this matter has been given, and we will correct this immediately. Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to ensure that we can create a near perfect experience at hotel goldfinch Mangalore on your next visit. Thanking you once again for your support and my apologies once again.

10/10 Excellent

Philip Treloggan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Devaraj on Sep 2, 2020
Dear Mr.Philip, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

6/10 Okay

Ravinder M.

Good
Stayed 3 nights in Dec 2019
Response from Umesh B S, FOM on Dec 13, 2019
Dear Mr.Ravinder, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Umesh B S, Front Office Manager on Oct 2, 2019
Dear Guest, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

2/10 Terrible

NarayanankuttyM

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Facility is old falling apart not maintained well Serving same food for lunch and dinner at Kabbalah restaurant
Stayed 2 nights in Sep 2019
Response from Umesh B S, Front Office Manager on Oct 1, 2019
Dear Mr.Narayankutty, Season's greetings from Goldfinch Mangalore...!!! Please accept my most sincere and heartfelt apologies for not being able to completely satisfy you on some aspects of your hotel experience. We have put in better systems and process to ensure repeat occurrences do not happen again. We are also upgrading some of the product aspects of the hotel based on your feedback. It is our endeavor to ensure all guests have a comfortable and satisfying experience with us, and we do understand how you must have felt on this account. Please be rest assured that due diligence on this matter has been given, and we will correct this immediately. Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to ensure that we can create a near perfect experience at hotel goldfinch mangalore on your next visit. Thanking you once again for your support and my apologies once again.

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
very good amenities...must stay here if u come to Mangalore
Stayed 1 night in Sep 2019
Response from Umesh B S, Front Office Manager on Oct 1, 2019
Dear Guest, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

10/10 Excellent

Piyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Umesh B S, Front Office Manager on Oct 1, 2019
Dear Mr.Piyush, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Umesh B S, Front Office Manager on Jul 18, 2019
Dear Guest, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very nice breakfast, rooms were well done. Very responsive and pleasant staff. Awesome Indian restaurant across the street. Hotel is in a good location. Good WiFi.
Stayed 8 nights in Jun 2019
Response from Umesh B S, Front Office Manager on Jul 18, 2019
Dear Guest, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

8/10 Good

Varun

Liked: Cleanliness, staff & service, room comfort
Comfortable stay, but needs an uplift
Arguably the best hotel in Mangalore and conveniently located. The rooms are ultra comfortable and the food you get for morning breakfast is top notch. However, things look a bit dated and needs a bit of an uplift.
Stayed 1 night in Jun 2019
Response from Umesh B S, Front Office Manager on Jul 1, 2019
Dear Mr.Varun, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Fabulous breakfast, nice room, central location. Only con we're the translucent glass bathroom doors
Stayed 3 nights in Jun 2019
Response from Umesh B S, Front Office Manager on Jun 11, 2019
Dear Ms.Reshma, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from Umesh B S, Front Office Manager on Jun 3, 2019
Dear Guest, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

8/10 Good

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
Good spread in the breakfast buffet and courteous staff. Chef and waiters were nice. Service at Sana-di-ge during dinner was slow and not mention worthy. Items like idi appam when served were not even warm. This can improve a lot. Also, for vegetarians the non veg smell inside the dining area was more than that can be tolerated. Wanted to order 650ml beer in room service but was told that it was out of stock. However the large sized beer was available in Sana-di-ge !!
Stayed 4 nights in May 2019
Response from Umesh B S, FOM on May 26, 2019
Dear Mr.Sudhir, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

6/10 Okay

Ajay

Disliked: Staff & service, room comfort
Stayed 1 night in May 2019
Response from Umesh B S, FOM on May 11, 2019
Dear Mr.Ajay, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

6/10 Okay

PETER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very loud location.
Stayed 1 night in May 2019
Response from Umesh B S, FOM on May 7, 2019
Dear Mr.Peter, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

10/10 Excellent

Waleed Abdalla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful
Stayed 2 nights in Apr 2019
Response from Umesh B S, FOM on Apr 19, 2019
Dear Guest, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Feb 2019
Response from Umesh B S, Front Office Manager on Feb 27, 2019
Dear Guest, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

8/10 Good

Unni, New York, NY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location centrally located and comfortable clean space
Stayed 1 night in Feb 2019
Response from Umesh B S, Front Office Manager on Feb 19, 2019
Dear Mr Unni, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Room comfort
Good hotel, clean and comfortable
Stayed 1 night in Feb 2019
Response from Umesh B S, Front Office Manager on Feb 4, 2019
Dear,Brenda D'Souza, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Staff is excellent. Good breakfast. Checking out was an ordeal. The website photos showed cardio machines but the fitness center, allegedly, was under renovation. Please delete that photo until then. Given that there is no park close by to stretch your limbs it’s important to have a functioning fitness center. We can’t walk down the streets since there are no sidewalks.
Stayed 3 nights in Jan 2019
Response from Umesh B S, FOM on Jan 29, 2019
Dear Mr,Guest, Season's Greetings from Goldfinch Mangalore...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Service was good. For the money they charge it is ok. Not excellent for the money. They served repeated menu with same North Indian flavor. No local flavored menu are offereds. Food was pretty boring. They charge for airport rides.
Stayed 4 nights in Jan 2019
Response from Umesh B S, FOM on Jan 16, 2019
Dear Guest, Season's Greetings from Goldfinch, Mangalore!!!!!!! Thank you for staying with us and help us by providing your valuable feedback. Please do kindly accept my sincere apologies for not meeting up to your expectations during your recent stay with us. Please be assured that your feedback has been taken seriously and will be put to good use. We rely on the constructive feedback of our discerning guests to help us achieve the highest levels of services that we aspire towards. You may rest assured the areas of concern highlighted by you have been suitably addressed and I am confident that when you do choose to visit us again, your experience will have a redefinition of luxury. We immensely value your kind patronage and I look forward to your next visit with us and assure you of our finest services at all times.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Umesh B S, FOM on Jan 14, 2019
Dear Guest, Season's Greetings from Goldfinch, Mangalore!!!!!!! Thank you for staying with us and help us by providing your valuable feedback. Please do kindly accept my sincere apologies for not meeting up to your expectations during your recent stay with us. Please be assured that your feedback has been taken seriously and will be put to good use. We rely on the constructive feedback of our discerning guests to help us achieve the highest levels of services that we aspire towards. You may rest assured the areas of concern highlighted by you have been suitably addressed and I am confident that when you do choose to visit us again, your experience will have a redefinition of luxury. We immensely value your kind patronage and I look forward to your next visit with us and assure you of our finest services at all times.

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018
Response from Umesh B S, FOM on Jan 1, 2019
Dear Guest, Namaste...!!! It has been a pleasure to host you at Hotel Goldfinch. Thank you for choosing to stay with us and we hope had a memorable experience. Thank you for sharing your stay experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.