Good business hotel in central Mangaluru, India.
Posted Feb 11, 2016
The Goldfinch Hotel in central Mangaluru, India, is a good business hotel with outstandingly attentive staff. Example: at check-in, two (2) uniformed staff members accompanied me to my room; one who carried my luggage and showed me the room's amenities in the normal manner, and a second person whose role appeared to be to ensure that I was satisfied with the level of service provided by the first. Example: A staff member, if present when I was about to use the elevator, would always walk with me to the elevator and press the call button for me.
At least two fine restaurants are embodied into the hotel.
The building is very attractive inside and out. However, my room was starting to show evidence of wear and age. Example: the brown ceramic tiles on the horizontal worksurface surrounding the bowl-shaped sink displayed obvious white lime (calcium carbonate) stains from dried sink-water spillage. Example: the fillet of sealant between the bottom of the bowl-shaped sink and the brown ceramic tiles was uneven and discoloured with, apparently, mildew. Example: the general level of cleanliness in the bathroom, including floor and shower stall, was only "fair" in my opinion.
Hotel management may wish to consider providing cleaning staff with more effective cleaning products together with instructions on their correct use, such as lime-removing solution to remove lime stains from dark-coloured tiles, and bleach to remove mildew stains from bathroom sealants.
Comment from Hotel Management
Feb 20, 2016 by Santi, Hotel Management
Dear Guest, I am extremely sorry if you have faced any inconvenience during your stay. we shall ensure better service and satisfaction on your next stay with us. please visit us again.