Ratings based on 34 Verified Reviews

3.9 out of 5
80% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly helpful staff

Posted Apr 16, 2017
Pros: The staff, and the pool.
Location: Two shopping malls close by. Some good temples to visit.
This is my third visit to the Gateway. I really enjoy staying here as soon as I arrive in Mangalore. The swimming pool is always inviting, the staff are all very friendly and helpful, and the food is the best. The rooms are clean and comfortable. This time staying we were upgraded, and the room had plenty of space and was comfortable. The bathroom is always clean and the shower works really well (powerful too). A hairdryer is in the bathroom for convenience. The bar is pleasant and has a nice ambience. Good drinks selection if you want one. I prefer the buffet dinner to the formal restaurant. The food is always tasty and lots of it, with plenty of choice for both vegetarians and meat eaters. The price for the food is also very reasonable. The last two times I have stayed there has been a strong fish smell in the air when sitting by the pool. I don't know if this is seasonal - or it has now gone. But it was not here on this visit. It didn't bother me before, as you get used to it, but I know other reviews mentioned it. We stayed in April and there was no smell at all. The pool was constantly cleaned and not too much chlorine. Very refreshing after a long flight or a long car journey. I recommend the Gateway to anyone coming to Mangalore.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bangalore

Excellent Staff Members

Posted Feb 27, 2017
Pros: Well concerned staff members
Cons: Facilities like Swimming Pool Etc
Location: City is small so everything is within reach
They have excellent team of cool minded people which is must for a hotel. wonderful experience
5 out of 5
by A verified traveler from CHENNAI

Nice experience.

Posted Sep 9, 2016 on Hotels
Excellent service and food.Unique glass partitioned bathroom. Very good value for money.
4 out of 5
by zeenat from Bangalore

Mrs

Posted Aug 31, 2016 on Hotels
Nice
5 out of 5
by Rajiv from Delhi

Bets service

Posted Aug 12, 2016 on Hotels
Bets service I have ever experienced anywhere in the world so far
4 out of 5
by Arnab

This traveler left a rating score only Posted Jan 4, 2016 on Hotels
1 out of 5
by Shalin

This traveler left a rating score only Posted May 20, 2015 on Hotels
5 out of 5
by Melanie from Bangalore

Customer is truly King !

Posted Jan 6, 2015 on Hotels
Slightly old hotel, kinda out of the way, but extraordinary Customer Service by all Staff !
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel and excellent staff

Posted Jan 5, 2015
The hotel and room were clean and kept in good condition. The staff was very pleasant and helpful. They went out of their way to provide requirements especially regarding food for my 5 year old child. The food was fresh and tasty. There were reviews regarding the fish smell outside, but it was very minimal during our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Delhi

In Mangalore the best chocie of the hotel.

Posted Dec 14, 2014
Pros: Clean and quiet.
Cons: Staff's help towards the customers.
Location: there is one crowded farm market nearby, good to see the Mangaloren's daily living.
I went there for one day business meeting. Caught cold and felt pain in my back and joint. So, have to stay in the hotel and wait for tomorrow flight. Told the staff my sickness but didn't have proper help. No medicine, no doctor, only some words.