Ratings based on 272 Verified Reviews

4.5 out of 5
79% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Aug 14, 2019
Nice property very close to Manhattan beach. Really nice open reception. Pool was good. Pub games in the garden were good for the kids. Bit disappointed that had to pay for parking but not sure what is usual in the US. Could have done with a kettle in room rather than pod coffee machine.
Comment from Hotel Management
Aug 16, 2019 by westdrift, Hotel Management
Dear Guest, We loved having you here with us and we are so happy that you were able to appreciate some of the many amenities available here at our property. It is our hope that you have officially found your new home away from home and we look forward to welcoming you again very soon. Warm Regards, Your friends at westdrift
1 out of 5
by A verified traveler

Posted Aug 12, 2019
Noise of AC engine which was on top floor and they gave us room on top floor. We were enable sleep most of the night because of AC engine noise. I would say never get room on top floor. Next day we asked to change the room but overall experience was bad. Bad breakfast, restaurant food was bad and during checkout they did not have bellman
Comment from Hotel Management
Aug 12, 2019 by Mark , Hotel Management
Thank you for sharing your experience. We appreciate your feedback and will utilize it to improve our service in the future. We apologize your stay was not all we both would have hoped for. We hope you will stay with us again in the future.
5 out of 5
by A verified traveler from Toronto

Posted Aug 12, 2019
Property was absolutely beautiful. Room was very clean and staff was very nice. I would definitely recommend this property and I will definitely stay at this property again when I’m in LA.
Comment from Hotel Management
Aug 12, 2019 by Mark , Hotel Management
Thank you for taking the time to share your thoughts about your recent stay. We are delighted to read you had a wonderful time. We hope to see you again in the future.
5 out of 5
by A verified traveler

Posted Aug 9, 2019
From the moment we arrived we were greeted with such professionalism and kindness. This hotel gets 10 stars on EVERYTHING! We brought our daughter to college and will be staying here in every visit . Truly I e of the best hotels ever.
Comment from Hotel Management
Aug 11, 2019 by Mark, Hotel Management
Thank you for choosing to stay with us. We are delighted to read you enjoyed your visit. Comments such as yours mean the world to the staff. Safe travels home and we hope to see you again in the future.
5 out of 5
by A verified traveler

Posted Aug 1, 2019
Comment from Hotel Management
Aug 2, 2019 by westdrift, Hotel Management
Dear Guest, We are elated that your recent experience was absolute perfection and we look forward to your return. Warm Regards, Your friends at westdrift
4 out of 5
by A verified traveler

Posted Jul 31, 2019
Beautiful setting and conveniently located. My only complaint is the parking fees. Considering the location there is no cause for such high parking fees. Three nights converted to CAD costs me $111.00.
Comment from Hotel Management
Jul 31, 2019 by Mark , Hotel Management
Thank you for choosing to stay with us. We appreciate the feedback from our guests. We strive to ensure our rates for our service are competitive. As we are in the Los Angeles/Metro area, the parking rate is in line with our area. I apologize for the cost. I hope you will still consider returning to the property in the future.
5 out of 5
by A verified traveler

Posted Jul 31, 2019
Great staff. Great facility. Close to stores and restaurants. Short drive to beach. Made kids feel at home. Love this hotel.
Comment from Hotel Management
Jul 31, 2019 by mark , Hotel Management
Thank you for staying this us. We are delighted to read you enjoyed your stay. We hope to see you again very soon. Thank you again!
4 out of 5
by A verified traveler

Posted Jul 27, 2019
Very clean property, rooms, guest areas. Comfortable beds, pillows, etc. No real complaints except we wish the pool area had a jacuzzi.
Comment from Hotel Management
Jul 27, 2019 by Mark , Hotel Management
Thank you for staying with us. We appreciate your feedback. Please come back soon.
5 out of 5
by A verified traveler

Posted Jul 22, 2019
Food was outstanding Hotel was sharp looking Pool area was cool
Comment from Hotel Management
Jul 23, 2019 by westdrift, Hotel Management
Dear Guest, Our culinary colleagues at Jute are quite well known for preparing delicious menu offerings savored by guests and local visitors alike and we are so happy to learn that you enjoyed your fining experience as well. Until next time! Warm Regards, Your friends at westdrift
5 out of 5
by A verified traveler

Posted Jul 22, 2019
Comment from Hotel Management
Jul 23, 2019 by westdrift, Hotel Management
Dear Guest, It is a joy to learn that your recent visit was nothing short of exceptional and we look forward to welcoming you again very soon. Warm Regards, Your friends at westdrift