Ratings based on 1,976 Verified Reviews

4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 15, 2018
Excellent location, rooms are to small for two adults and two kids.
Comment from Hotel Management
Jun 18, 2018 by Front desk manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted Jun 15, 2018
Cleaning staff was very late cleaning the rooms. We were out all day and came back at 3:30 pm. Cleaning staff came at 4:00 pm while we were resting. We asked them to only leave clean towels. This facility seemed very disorganized and under staffed. Next day, we saw the cleaning staff take out the garbage, and then clean the area around the food without changing his gloves. If it were not for the very convenient location of this hotel, i would have gave it a bad review.
5 out of 5
by A verified traveler

Posted Jun 13, 2018
Comment from Hotel Management
Jun 14, 2018 by Front desk manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted Jun 11, 2018
Nice hotel close to times sqaure at a great price.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 6, 2018
4 out of 5
by A verified traveler from Chicago

Posted Jun 6, 2018
Nicely located economic hotel, minutes from Times Square. Was a perfect hub for exploring Manhattan. Great breakfast with fresh items and good selection. Staff was not overly friendly, but did a good job at meeting our needs - was able to leave my bags prior to and after checking out. Ice water and cookies in the lobby a plus. Rooms were decent although beds were slightly too firm but everything was clean.
Comment from Hotel Management
Jun 8, 2018 by Front desk manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler from UK

Posted May 25, 2018
Better than it looks from the outside! Quite old overall and dingy Comfort Inn type colours, but the room was clean and a good size. It just seemed very expensive for what it was, if you picked it up and put in in another city it would probably be half the cost (or less). But I guess it's the location (which is good) and prices in New York.
Comment from Hotel Management
Jun 11, 2018 by Front desk manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler from CA

Posted May 20, 2018
Very Close To Where All The Action Is In Times Square. Many Restaurants In The Area As Well As Lots Of Shopping And Theatres With A Wide Selection Of Musicals And Plays To Choose From.
Comment from Hotel Management
Jun 8, 2018 by Front desk manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted May 18, 2018
Comment from Hotel Management
Jun 11, 2018 by Front desk manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and price

Posted May 15, 2018
Only 2 blocks from time square, free breakfast and a great room!
Comment from Hotel Management
Jun 6, 2018 by Front desk manager, Hotel Management
Thanks for staying with us. We appreciate your feedback