Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from central Illinois

Posted Jul 22, 2016
Had been non smoking for 2 months.Opened the room door and it smelled like a stale ashtray! TWO MONTHS LATER. Woke up next morning to bugs in bathroom and our carpet. Management says sorry and will have maintenance look into it.Thats it. Didn't get the feeling they cared at all. No more Holiday Inn again.
1 out of 5
by Jordan from Bellevue

Horrible experience. Avoid or go to Manhattan.

Posted Mar 21, 2016 on Hotels
We stayed at th Holiday Inn for a vacation. I have always loved the Holiday Inn hotel chain but my stay at this particular one was disappointing. First, when we checked in the hotel staff told us the pool was opening that day around 4 pm since it was under construction. We waited until 4, got the kids ready, and excitedly ran to the pool. My son through some toys in the pool and stuck his feet in to go swimming. It was freezing. Not just a little cold. Freezing. There were about 3-4 other families with children down there and they also couldn't swim. My husband had to jump in to get the toys and the water actually took his breath away. When he came out he was bright red. My kids were so disappointed and we were too since we paid $115 for the night. We talked to the staff up front who said they couldn't do anything. No discount, nothing. My son noticed some cookies and I asked if he could have one. The man at the front began questioning us if we were staying there and what our room number is. It felt very unprofessional. Disappointed, we finally made it back up to our room to put the kids in the bath to let them "swim" and the water pressure was non-existent. We had a better stay at much cheaper hotels. I will never waste my money at this hotel again.
3 out of 5
by A verified traveler from michigan

Okay for the price

Posted Jan 28, 2016
It was an okay stay for the price. Room was decent, but awkwardly set up. Didn't feel quite as clean as other Holiday Inn Expresses. Housekeeping knocked 2 separate times in the morning trying to come in and clean because their records showed we had already checked out. They need a new system of keeping track of which rooms have checked out already.
3 out of 5
by Erin

This traveler left a rating score only Posted Dec 4, 2015 on Hotels
4 out of 5
by Evan from Great Bend

Posted Nov 24, 2015 on Hotels
Overall stay was good. I booked and paid for rooms through hotels.com and I checked in fine but my sister in-law checked in the other room I booked and they were charged for a room that I had already paid for. Hopefully this all get straightened out.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 3, 2015 on Hotels
5 out of 5
by Gail from fairplay, co.

Posted Oct 29, 2015 on Hotels
awesome! slept good thank you!
2 out of 5
by MARION from Chapel Hill

Posted Oct 19, 2015 on Hotels
Disappointed in Holliday Inn Express brand at this location.
3 out of 5
by Roberta

This traveler left a rating score only Posted Aug 16, 2015 on Hotels
1 out of 5
by licia

This traveler left a rating score only Posted Jul 11, 2015 on Hotels