Ratings based on 8,971 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 19, 2019
5 out of 5
by A verified traveler from Alberta, Canada

Posted Sep 19, 2019
Great location! Close to Time Square and many outlets. Lots to do in walking distance; Great restaurants & pubs
3 out of 5
by A verified traveler

Posted Sep 18, 2019
Recently renovated, and with an impressive lobby, this sits in a buzzy area near Times Square. Unfortunately, they seem to have rather skimped on the bathrooms. I also don't like having to phone for things, in my case more soap and body lotion. Coffee makers are available but you also have to ask for those. Unlike many hotels these days, they do not supply bottled water and the downstairs lobby shop charges an outrageous $8 for a liter bottle--worse than airports.
5 out of 5
by A verified traveler from SC

Posted Sep 17, 2019
Fabulous property in great location to subway and attractions.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 17, 2019
2 out of 5
by A verified traveler from Hometown Chicago

Posted Sep 17, 2019
Staff was incredibly rude. They didn't make the stay enjoyable.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2019
5 out of 5
by A verified traveler from Hamilton, Ontario

Posted Sep 15, 2019
Great location and good value for your dollar. Our reliable Go to, when we visit the city.
5 out of 5
by A verified traveler

Posted Sep 13, 2019
The location is excellent and the hospitality is great.
5 out of 5
by A verified traveler from Calabasas

Posted Sep 13, 2019
This place is very close to Central Park and a lot of great restaurants and food. The location is great and without the big price. Price is very reasonable for what you get. The hotel is very nice, clean and easy to get in and out. They staff was quick to check us in and helpful with bags and stuff.