Ratings based on 4,321 Verified Reviews

3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 21, 2018
great location! close to subway and places we want to visit
Comment from Hotel Management
May 22, 2018 by nan, Hotel Management
Thank you for staying with the Travel Inn Hotel.
4 out of 5
by A verified traveler from San Antonio, TX

Posted May 12, 2018
Friendly staff and nice location. Walking distance to Times Square and accessible from subway station.
Comment from Hotel Management
May 14, 2018 by Nan, Hotel Management
thank you for staying with the Travel Inn Hotel
5 out of 5
by A verified traveler from Goshen, IN

Posted May 4, 2018
Affordable and convient location to many attractions.
Comment from Hotel Management
May 4, 2018 by Nan, Hotel Management
Thank you for you for staying with the Travel Inn Hotel
3 out of 5
by A verified traveler

Posted May 4, 2018
One of my friends was missing a charging cube after our room was cleaned and on the last day, there were ants on the bed.
Comment from Hotel Management
May 4, 2018 by Nan, Hotel Management
thank you for staying with the Travel Inn Hotel
3 out of 5
by A verified traveler

Nothing extraordinary!!!!

Posted Apr 27, 2018
Pros: The location was very good
Cons: Service people needs to show that they are interested in the clients comfort. Wi-Fi should be included in the room rate.
Location: Excellent location....
The hotel was basically Ok. They charged for the Wi-Fi and when I tried to use the service, it didn't work so I had to use my phone hotspot for Internet connection.
Comment from Hotel Management
Apr 30, 2018 by Nan, Hotel Management
Thank you for staying with the Travel Inn Hotel
1 out of 5
by A verified traveler

Disappointing

Posted Apr 26, 2018
Pros: Friendly employees
Cons: The power trip issues, internet connection, provide coffee making facilities (a basic one at least)
Location: Good location a few minutes away from the Times Square, a lot of restaurants and halal options
Positives: good location with parking attached to the building; nice shower, friendly employees Negative(s): we had issues with using microwave and watching television simultaneously due to power trip, we followed the staff’s recommendation to use one at thing a time but still the problem occurred. The staff said will let the maintain knows and fix the next day, still we had the same problem (power trip) until we checked out from the hotel on the next day. We barely feel the fan in the room (can’t imagine if its summer time). There is no coffeemaker (I think they should provide a basic one at least). There is wifi in the room, however the connection wasn’t so strong because sometimes it’s disconnected.
Comment from Hotel Management
Apr 30, 2018 by Nan, Hotel Management
Thank you for staying with the Travel Inn Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very close to Time Square

Posted Apr 25, 2018
Hotel is near many attractions in New York City. Not a fancy hotel but has great amenities, and for a low fee offers parking.
Comment from Hotel Management
Apr 25, 2018 by Nan, Hotel Management
thank you for staying with the Travel Inn Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from kingston, on

Great location

Posted Apr 16, 2018
I booked this hotel based on a recommendation of a friend and for an inexpensive place prior to our Cruise. For the price, this was a great hotel in NYC! Clean place, felt safe (NYPD station directly across the street), staff was friendly and helpful. You are with in walking distance of Time Square and other sites. If you going for a cruise, it was a cheap Uber fare over to the cruise terminal. The room was recently renovated and we had no issues. It was a little noisy at night being beside the elevator but I can’t fault the hotel for the actions of others and being a little rowdy. There is a nice deli/cafe attached to the hotel and drug store across the street. Overall very good experience.
Comment from Hotel Management
Apr 16, 2018 by Nan, Hotel Management
Thank you for staying with the Travel Inn Hotel, we hope see you back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2018
Close to everything. But needs update, but clean. Beds not very comfortable. Parking at hotel which is convenient at a price.
Comment from Hotel Management
May 12, 2018 by Nan, Hotel Management
thank you for staying with the Travel Inn Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Toledo, OH

I Will Keep This Hotel in Mind for Future Trips

Posted Apr 7, 2018
This was a great choice for a couple of nights in New York. It's walkable to Times Square. It's also close to the Lincoln Tunnel, so driving into and back out of the city was easy. There was a well-priced diner next door for breakfast and lunch, and very affordable parking.
Comment from Hotel Management
Apr 9, 2018 by Nan, Hotel Management
Thank you for staying with the Travel Inn Hotel.