Ratings based on 1,999 Verified Reviews

3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Good location

Posted Mar 16, 2018
Times square and broadwat shows are just a couple of blocks away. There is a convenience store within a walking distance and lots of restaurants nearby also. However, please take note that the bedroom and bathroom inside could be quite cramped.
Comment from Hotel Management
Mar 17, 2018 by WJ, Hotel Management
Dear JP, Thank you for your comments; we strive for each and every one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. You are always invited to stay at the WJ Hotel whenever you are in New York. Sincerely yours, Management WJ Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2018
The hotel staff were excellent - extremely friendly and helpful with everything we needed. Hotel is a short walk from Times Square or Central Park, among other big "tourist" destinations. Many good restaurants in the area. Room was clean and had everything we needed for the time we were there.
Comment from Hotel Management
Mar 17, 2018 by WJ, Hotel Management
Dear Kelsey, Thank you for your wonderful comments regarding your recent stay. There is no one better to judge our performance than you, our guest. We have made great efforts to create an environment of comfort and sophistication for our guests. We look forward to welcoming you back to the Washington Jefferson Hotel. Management WJ Hotel
1 out of 5
by A verified traveler

Small room facing noisy street.

Posted Mar 13, 2018
The hotel looks like a building converted to a hotel. The room was small but I wouldn't mind as I expected it. I just need a place to rest for a night and this hotel was close to everthing I need. However, they assigned us a room facing the street. The window installation wasn't good, we were able to hear all loud noises from the busy street. The noises from outside were very loud that it appeared as we are sleeping on the street. The noises from outside disturbed our sleep the whole night. If you are looking for a good night sleep, this isn't a good place for you, especially if your room are lower floor and facing street.
Comment from Hotel Management
Mar 15, 2018 by WJ, Hotel Management
Dear Tony, We are sorry to hear that your recent stay did not turn out the way you expected. On a more positive note we are happy to know that you still had a great time. Thank you for taking the time to share your feedback. Sincerely yours, Management WJ Hotel
3 out of 5
by A verified traveler

Great Location for a Cozy Hotel

Posted Mar 9, 2018
Pros: Great location, free coffee in the mornings, cheap rate for small room, nice bathroom amenities
Cons: Anywhere to get water beyond the tap and the fitness center, some kind of soundproofing
I stayed here for 2 nights recently while I was working out of my company's headquarters in NYC. I had previously lived near this hotel, so knew it would be a great location. It's easy to walk down to Hell's Kitchen or stroll around Broadway. The hotel staff was incredibly nice, super polite and efficient. My room was clean, and so were all of the public areas. The 24 hour fitness center was a few machines in a tiny room, and provided the only free water available- in paper cups. The room was small, which I expected, since it is a twin-bed room. The bathroom was VERY small- I had some trouble doing my hair in the morning- but was about the same size as my old NYC apartment bathroom, so it didn't really bother me. My only real issue with this room was that there were SO many weird noises during my stay. It's New York, I expect some level of city volume, but I was woken up repeatedly by the sounds of people banging on the walls under my window/throwing things at the window. It was so loud that I woke up from 3 AM-6 AM the first night I stayed here. Definitely something to keep in mind!
Comment from Hotel Management
Mar 11, 2018 by umar , Hotel Management
Dear guest, Thank you for mentioning what a great value it is and I'm excited my staff was very helpful. I will share your comments with them. There is no one better to judge our performance than you, our guest. We have made great efforts to create an environment of comfort and sophistication for our guests. On behalf of the hotel’s management team we thank you for your patronage. We look forward to welcoming you back to the Washington Jefferson Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Going to a show

Posted Mar 8, 2018
Near the Broadway shows. Not too costly. Friendly
Comment from Hotel Management
Mar 9, 2018 by WJ, Hotel Management
Dear Valued Guest, Thank you for choosing the Washington Jefferson Hotel. I truly appreciate your review. Thank you for mentioning the great location and friendly staff. I hope we have the opportunity to welcome you back. Management WJ Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

Nice hotel between Times Square and Central Park

Posted Feb 27, 2018
Pros: The location
Cons: Elevator can be updated
Location: Really good restaurant across the street called Spoonfed NYC. Has some delicious southern cooking. The staff treat you like family. Love this place!
The staff were super helpful and friendly. Check-in was a breeze. Renovated rooms in an older building. Lots of good restaurants in the area.
Comment from Hotel Management
Feb 28, 2018 by WJ, Hotel Management
Dear Toots, Thank you for choosing the Washington Jefferson Hotel. I truly appreciate your review. Thank you for mentioning the great location and friendly staff. I hope we have the opportunity to welcome you back. Management WJ Hotel
3 out of 5
by A verified traveler

A bit off.. was not very professional

Posted Feb 26, 2018
Room was very comfortable and well. But the hotel didn't give a safe vibe for a lone traveller
Comment from Hotel Management
Feb 27, 2018 by WJ, Hotel Management
Dear Anonymous, Thank you for your wonderful comments and expressing your concerns regarding your recent visit. There is no one better to judge our performance than you, our guest. We are incredibly disappointed we failed your expectations. We have made great efforts to create an environment of comfort and sophistication for our guests. Sincerely , Management WJ Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from England, United Kingdom.

Overall nice, rooms are tidy and clean.

Posted Feb 25, 2018
Staff are very, very pleasant. The hotel is located in a prime location to see things, dine at nice places and get around. The rooms are a comfortable size, the bathrooms are nice. My only gripe which is not any of the staffs fault is that the piping and radiators are obviously very old in the building and during the night can make quite a bit of noise which if you are a light sleeper can wake you and be hard to drop back off. Other than that I would very much recommend this hotel to anyone.
Comment from Hotel Management
Feb 26, 2018 by umar , Hotel Management
Dear... Thank you for choosing the Washington Jefferson Hotel. I appreciate the amazing review. Thank you for mentioning the location and the Hotel staff. I hope we have the opportunity to welcome you back. Management WJ Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Good location but a little dated

Posted Feb 21, 2018
I previously stayed at the hotel in the past and due to the great experience booked again for my second trip to NYC. Although it was a few years, quite a few things have changed. We booked a deluxe room and the one we were given on arrival was tiny. Luckily when we explained this to reception they moved us to a different room. Staff were really helpful and accommodating. However the rooms are quite dated and could do with updating - yellowing paint and marks on the wall, key card entry constantly losing function. Cleanliness was excellent.
Comment from Hotel Management
Feb 23, 2018 by WJ, Hotel Management
Dear N, We would like to extend a sincere apology for any inconvenience you experience during your stay with us, this situation has been rectified. We do appreciate your feedback and look forward to seeing you again. Sincerely yours, Management WJ Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from North Brunswick, NJ

Nice Midtown hotel at a great price.

Posted Feb 20, 2018
Located in a more residential area than the hustle and bustle of Times Square it’s a great place to stay for the price. The room was a bit small big comfortable. Short walk to Times Square and the theater district.
Comment from Hotel Management
Feb 20, 2018 by WJ, Hotel Management
Dear Barbara , We appreciate and thank you for your wonderful comments. As always, our goal is to provide each of our guests with accommodations and services that exceed their expectations. Sincerely yours, Management WJ Hotel