Outdoor pool, pool umbrellas, sun loungers

Reviews of Belmont Hotel Manila

4 out of 5
Belmont Hotel Manila
Newport Boulevard, Newport City, Pasay

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1011 reviews" "
Rating 8 - Good. 284 out of 1011 reviews" "
Rating 6 - Okay. 102 out of 1011 reviews" "
Rating 4 - Poor. 43 out of 1011 reviews" "
Rating 2 - Terrible. 37 out of 1011 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process was lengthy especially for a room that was prepaid. Because the process took so long there was a long line and wait. Noticed multiple people cutting bypass the waiting line to get immediate help increasing the wait time
Stayed 1 night in Apr 2024

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
one of the best customer service
Stayed 1 night in Apr 2024
Response from Camille Caracuel on Apr 24, 2024
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Camille PerezDuty Manager

10/10 Excellent

Alden

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for travelling! Chic and reasonable prices!
Stayed 1 night in Apr 2024
Response from Jade Alfonso on Apr 23, 2024
Dear Mr Alden,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, safe and very helpful staff.
Stayed 1 night in Apr 2024
Response from Jade Alfonso on Apr 23, 2024
Dear Mr Ian,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 Excellent

Marie Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Hotel is clean. Location is very near the airport.
Stayed 2 nights in Apr 2024
Response from Jade Alfonso on Apr 23, 2024
Dear Ms Christine,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great hotel right across from Terminal 3 that I like to use when I arrive in NAIA late and just want to sleep in a nice bed.
Stayed 1 night in Apr 2024
Response from Claire on Apr 22, 2024
Dear Sir Kevin,Thank you for making us your choice of accommodation and for taking the time to write us a review.I am glad to know that you like the convenient location of Belmont Hotel Manila and delighted to hear that you had a positive experience during your visit.It is our pleasure to be at your service and we look forward to your next visit.Sincerely,Claire EspirituDuty Manager

8/10 Good

Dovie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A few walks to terminal 2/3 ..great staff
Stayed 1 night in Apr 2024
Response from Claire on Apr 21, 2024
Dear Dovie,I appreciate your review and glad to know that you like the convenient location of Belmont Hotel Manila.I am delighted to hear that you had a great stay with us. Your positive feedback inspires us to keep providing excellent service that meets our guests' expectations.It's our pleasure to be at your service. Thank you and we look forward to welcoming you again in the future.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Aprilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel , the excellent staff so friendly and helpful .
Stayed 1 night in Apr 2024
Response from Claire on Apr 21, 2024
Dear Ms. Aprilyn,Thank you for sharing your recent experience with us. Our aim is to make sure that all guests feel comfortable and satisfied during their visit and we are grateful that we were able to meet your needs while you were here.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to airport and the many restaurants in Newport mall
Stayed 1 night in Apr 2024
Response from Cams Ramos on Apr 19, 2024
Dear Valued Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 Good

Rosabeth A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lobby is crowded. Rooms are small.
Stayed 1 night in Mar 2024
Response from Cams Ramos on Apr 19, 2024
Dear Valued Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your positive rating means a lot to us and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Sincerely,Cams RamosDuty Manager

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and polite. Great services
Stayed 4 nights in Apr 2024
Response from Cams Ramos on Apr 18, 2024
Dear Mr. Edwin,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Danny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are the key. Top notch service. True to their promise. I would definitely stay in Belmont Hotel on my next trip to Philippines in the near future.
Stayed 1 night in Apr 2024
Response from Jade Alfonso on Apr 17, 2024
Dear Mr Danny,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.It was an absolute pleasure to read about your positive experience at our hotel. Surely, our team will be glad to read your commendation.I am also delighted to learn that you have experienced a pleasant stay with us. Your positive rating means a lot and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs.Again, thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back to the hotel again soon.Sincerely,Jade AlfonsoAssistant Front Office Manager

10/10 Excellent

NANNETTE, LYNNWOOD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have been in this hotel 14 times
Stayed 2 nights in Mar 2024
Response from Yvette on Apr 15, 2024
Dear Ms. Nannette,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Kind Regards,Yvette CruzDuty Manager

10/10 Excellent

NANNETTE, LYNNWOOD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Mar 2024
Response from Yvette on Apr 15, 2024
Dear Ms. Nannette,Warmest greetings from the Belmont Hotel Manila! Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. Your great feedback towards us is greatly appreciated. It only reaffirms that our commitment to genuine service and care of our guests have always been our top priority.I will personally communicate your positive feedback to my colleagues, as this continues to confirm that the team has delivered the outstanding service that the Belmont Hotel Manila commits to achieve. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you and your loved ones again in the near future. Meanwhile, stay safe and God bless. Sincerely yours,Yvette CruzDuty Manager

10/10 Excellent

jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,excellent services
Stayed 2 nights in Apr 2024
Response from Cams Ramos on Apr 15, 2024
Dear Mr. Jian,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Michelle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minutes walk from the airport which connected by a covered walkway. I would definitely recommend the Belmont for an overnight stay for late arrival and next dat flights.
Stayed 1 night in Apr 2024
Response from Cams Ramos on Apr 19, 2024
Dear Valued Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Fenita

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to casinos and lots of dining options
Stayed 3 nights in Apr 2024
Response from Cams Ramos on Apr 14, 2024
Dear Ms. Fenita,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Belmont is ideal for stopovers or short stays in Manila. In terms of stopovers, it is really the only choice if you're flying in/out of Terminal 3, because the hotel is, for all intents and purposes, connected to the terminal.
Stayed 3 nights in Apr 2024
Response from Cams Ramos on Apr 14, 2024
Dear Mr. Donald,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 Good

Johnkenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is near love the place
Stayed 1 night in Apr 2024
Response from Jade Alfonso on Apr 12, 2024
Dear Valued Guest,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended and reasonable rates!
Stayed 1 night in Apr 2024
Response from Jade Alfonso on Apr 11, 2024
Dear Mr Michael,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 3 nights in Apr 2024
Response from Claire on Apr 10, 2024
Dear Sir Edwin,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review.I am delighted to hear that you had a positive experience during your visit, and we will strive to maintain our high standards of service and amenities.It is our pleasure to be at your service and we look forward to your next visit.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belmont Hotel is very clean. It has airtight double-pane windows that keep the busy road noise out. I’ll be coming back to this hotel.
Stayed 1 night in Apr 2024
Response from Yvette on Apr 9, 2024
Dear Mr. Ronald,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Kind Regards,Yvette CruzDuty Manager

8/10 Good

Marites

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it’s close to airport & walkable to Terminal 3. Just some rooms seem to be more smaller crowded than others when I booked the same type of room.
Stayed 1 night in Apr 2024
Response from Yvette on Apr 9, 2024
Dear Ms. Marites,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

10/10 Excellent

JOSE, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Terminal 3 thru Runway Manila
Stayed 1 night in Apr 2024
Response from Cams Ramos on Apr 8, 2024
Dear Mr. JoseThank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Easy one night stay for a long layover in Manila. I upgraded to a deluxe suite and received a complimentary late check out at 6 PM, perfect for my 730 PM flight that evening. The gym, steam room, sauna, and pool are small but clean and in good condition. Free breakfast was all the good I needed for the whole day!
Stayed 1 night in Mar 2024
Response from Cams Ramos on Apr 8, 2024
Dear Mr. Christopher,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Warren, Ewa Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean, quiet and safe. The staff are excellent and very helpful.
Stayed 1 night in Apr 2024
Response from Cams Ramos on Apr 7, 2024
Dear Mr. Warren,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

judith

Very good
Stayed 1 night in Apr 2024

10/10 Excellent

Cesar, CHANDLER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and staff is great!
Stayed 1 night in Apr 2024
Response from Jade Alfonso on Apr 6, 2024
Dear Mr Cesar,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 Excellent

anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient 👌
Stayed 2 nights in Apr 2024
Response from Jade Alfonso on Apr 6, 2024
Dear Mr Anthony,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 Excellent

JOSE, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All were excellent except that when you request for upgrades from basic to deluxe there was a little bit of delay on transition, generally our experiences are excellent and Thank you Belmont Hotel Staff, We will comeback for sure
Stayed 2 nights in Apr 2024
Response from Cams Ramos on Apr 5, 2024
Dear Mr. Jose,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

6/10 Okay

Anthony, Boylston

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The overall stay was good. Just a couple of room issues like the safe did not work and the AC was underperforming. I could not even determine if the thermostat was working or not.
Stayed 1 night in Apr 2024
Response from Cams Ramos on Apr 5, 2024
Dear Mr. Anthony,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your positive rating means a lot to us and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Sincerely,Cams RamosDuty Manager

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near Terminal 3 of NAIA.
Stayed 1 night in Mar 2024
Response from Cams Ramos on Apr 5, 2024
Dear Mr. Todd,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

6/10 Okay

Maricar Capili

A short walkable distance to the airport
Stayed 1 night in Mar 2024
Response from Cams Ramos on Apr 4, 2024
Dear Ms. Capili,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Ving, covina

Stayed 1 night in Apr 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night in transit throught the airport for which this hotel is well located. We had a chance to use the pool on the roof and walk around the neighbourhood. Everything was in great shape, clean, and comfortable, and the staff were very helpful. There is a footbridge to terminal one just down the street.
Stayed 1 night in Mar 2024
Response from Cams Ramos on Apr 3, 2024
Dear Valued Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

6/10 Okay

Glyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The 24 hours airport transport was one of the main reason why we always use Belmont however according to hotel staff Expedia doesn’t include the airport shuttle in the overall fee that’s why it’s cheaper which is so deceptive.
Stayed 1 night in Mar 2024
Response from Claire on Apr 2, 2024
Dear Ms. Glyn,Thank you for taking the time to share your experience with us through this review following your recent stay.We would like to kindly inform that Expedia is a third-party partner of Belmont Hotel Manila and car services are not included in their offers. When you book car services through Expedia, they will pass on the request to our hotel reservations team, who will then provide a quotation for each car service options.We regret any confusion and inconvenience this may have caused. We will have our team look into this to raise the level of experience we provide our guests moving forward. Please feel free to reach out to us any time at stay@belmontmanila.com should you need any firther assistance.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

adeline

Excellent
Stayed 1 night in Mar 2024
Response from Claire on Apr 1, 2024
Dear Ms. Adeline,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review.I am delighted to hear that you had a positive experience during your visit, and we will strive to maintain our high standards of service and amenities.Your feedback is valuable to us and will be shared with our team. I am excited to welcome you back on your next visit.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Jen

Liked: Amenities
Hotel is clean and friendly stuff
Stayed 2 nights in Mar 2024
Response from Claire on Apr 1, 2024
Dear Ms. Jen,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review.I am delighted to hear that you had a positive experience during your visit, and we will strive to maintain our high standards of service and amenities.Your feedback is valuable to us and will be shared with our team. I am excited to welcome you back on your next visit.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Edicel

Traveled with partner
Liked: Amenities, property conditions & facilities
Near the airport
Stayed 2 nights in Mar 2024
Response from Claire on Apr 1, 2024
Dear Ms. Edicel,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for taking the time to write us a review. I am glad to know that you like the strategic location of Belmont Hotel Manila, accessible to different establishments and the airport.We appreciate your positive rating and recommendation as it serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs. It is our pleasure to be at your service and we look forward to your next visit.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Gerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very convenient to the airport. No need to take a taxi; it’s only a short walk along a pedestrian bridge.
Stayed 1 night in Mar 2024
Response from Yvette on Mar 29, 2024
Dear Mr. Gerry,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

10/10 Excellent

FERMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Mar 2024
Response from Yvette on Mar 29, 2024
Dear Mr. Fermin,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

10/10 Excellent

Roger

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 2 nights in Mar 2024
Response from Cams Ramos on Mar 27, 2024
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

PRINCESS, Hamilton

Stayed 1 night in Mar 2024
Response from Yvette on Apr 15, 2024
Dear Ms. Princess,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Kind Regards,Yvette CruzDuty Manager

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Cams Ramos on Mar 28, 2024
Dear Ms. Ruth,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

6/10 Okay

Victoria

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Cams Ramos on Mar 27, 2024
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, staff & service
Walkway to Treminal 3 very convenient Proximity to dining options on foot Limited on site food and beverage Dining area like a canteen Poor breakfast choice
Stayed 3 nights in Mar 2024
Response from Cams Ramos on Mar 27, 2024
Dear Guest,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Cams RamosDuty Manager

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The drainage in the shower is slow. Taking a shower might cause flooding. Other than that everything is fine.
Stayed 3 nights in Mar 2024
Response from Cams Ramos on Mar 27, 2024
Dear Guest,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Cams RamosDuty Manager

10/10 Excellent

Doreen, buffalo grove

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, accessible to Domestic airport. Nice area , great staff services and place to stay .
Stayed 1 night in Mar 2024
Response from Cams Ramos on Mar 27, 2024
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 Good

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to terminal 3
Stayed 1 night in Mar 2024
Response from Jade Alfonso on Mar 25, 2024
Dear Valued Guest,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 Excellent

Emilie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and smells good.
Stayed 1 night in Mar 2024
Response from Cams Ramos on Mar 24, 2024
Dear Ms. Emilie,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager