Avoid this hotel
Posted Dec 22, 2016
I checked into room, seemed ok. Left and came back 3 hrs later and water is raining from air conditioner and 5ft x10ft soaked carpet with mildew/mold smell. I put a 8 inch high big salad bowl to catch the water and it filled it in no time. I called down to change room, and lady at desk said she would look into it. She did nothing. 45 mins later and 2 unanswered phone calls to lobby later, i went to lobby to enquire about situation. She said engineering will try to fix it. From 1230am-0150am engineering finally fixed the air con, but left the soaked carpet, and never vacuumed up water. For 3DAYS this huge wet carpet area in the entry way was big pain, and smell and humidity bad. I got sick. This hotel is known for ants in all the rooms, so expect it. Doorman (Tan?) demanded ID from 2 of my guests at 630pm when entering hotel with me. I have stayed at this hotel about 12 times, and never had that happen. If i hadn't prepaid for entire 3 day stay, i would have checked out immediately after the water damage, and nonchalant attitudes.