Outdoor pool, sun loungers

Reviews of Crimson Hotel Filinvest City Manila

4.5 out of 5
Crimson Hotel Filinvest City Manila
Entrata Urban Complex, 2609 Civic Drive, Filinvest City, Alabang, Muntinlupa, Manila

Reviews

8.4

Very Good

Rating 10 - Excellent. 435 out of 1001 reviews" "
Rating 8 - Good. 373 out of 1001 reviews" "
Rating 6 - Okay. 119 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nestor, INDEPENDENCE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to shopping mall and dining places. Service is immediately rendered upon request. Hotel staff are very courteous and friendly.
Stayed 9 nights in Feb 2024

4/10 Poor

Nicolas

Traveled with group
Too loud. We don’t have any sleep at all. They have that Bobapalooza concert on the ground for 2 days. It’s a rock concert. Not suitable for senior people who needs to relax. This Hotel is not thinking about their guest comfortable stay. I’m not so happy with our stay.
Stayed 3 nights in Feb 2024
Response from erica on Mar 3, 2024
Dear Nicolas,Thank you for sharing your feedback about your recent stay at Crimson Hotel Filinvest City, Manila. We understand that the noise from the Bobapalooza concert disrupted your sleep and made it difficult for you to relax. We apologize for any inconvenience this may have caused. Your comments have been duly noted and will be taken into account for future events. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.Best regards,Erica PagpaguitanFront Office Manager

6/10 Okay

shou mei

Stayed 1 night in Feb 2024

10/10 Excellent

Arvin Cornell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to whenever I am visiting family in the area. The hotel is just walks away from two malls and is very convenient. Though the hotel is showing its age. Staff were courteous and always greets you.
Stayed 2 nights in Feb 2024
Response from erica on Mar 3, 2024
Dear Arvin Cornell,Thank you for choosing Crimson Hotel Filinvest City, Manila as your go-to place when visiting your family in the area. We appreciate your compliments regarding our convenient location and friendly staff. We take note of your feedback about the hotel showing its age and will consider it for future improvements. We hope to welcome you back soon.Warm regards,Erica PagpaguitanFront Office Manager

10/10 Excellent

Donna-Rica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality, cleanliness, sanitation , safety and convince . Excellent & superb.
Stayed 8 nights in Jan 2024
Response from erica on Mar 3, 2024
Dear Donna-Rica,Thank you so much for your excellent and superb review! We greatly appreciate your kind words about our hospitality, cleanliness, sanitation, safety, and convenience. We strive to provide the best experience for our guests, and it is wonderful to know that we have succeeded in doing so during your stay.We look forward to welcoming you back to Crimson Hotel Filinvest City, Manila in the near future.Best regards,Erica PagpaguitanFront Office Manager

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was perfect, had a problem with the door access but got sorted.
Stayed 2 nights in Dec 2023
Response from erica on Dec 25, 2023
Dear Anthony,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. Apologies for the door access concern. We hope that this will not deter you from choosing Crimson Hotel in the future. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Good

Ryan

Liked: Cleanliness, staff & service, room comfort
Aging.
The room we stayed in was showing signs of aging, limited plug sockets, old furniture but not unexpected I guess for the age of this hotel. Breakfast buffet was good, staff excellent but there are better 5* hotels out there. Saying that, I will probably return one day but may try out one or two of the other hotels in the area first.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Clean room. Comfortable bed. Great amenities. Had lots of parking space. Buffet breakfast was the best. Perfect place to stay.
Stayed 1 night in Dec 2023
Response from erica on Dec 23, 2023
Dear Valued Guest,Thank you for sharing your experience with us. We are delighted to hear that you are satisfied with the room, beds, breakfast and amenities that we have. At Crimson Hotel Filinvest City, Manila, we strive to provide our guests with a memorable experience, so we appreciate your kind words. Looking forward to welcome you back.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Good

Ervin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a traveling executive, it was good to find a hotel with good food and accommodations. The staff is very friendly and helpful. Another convenient feature is the access the Skyway. The only area they can improve is their Gym Access which closes early. I will update experience after my next stay. God Bless!
Response from erica on Dec 23, 2023
Dear Ervin,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests. On the other note, will revisit the operating hours of the gym, although it closes at 10PM daily.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite hotel in Alabang which is steps away from Filinvest mall where you can buy, eat, do almost everything except swim in a beach
Stayed 2 nights in Dec 2023
Response from erica on Dec 23, 2023
Dear Ronnie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from erica on Dec 23, 2023
Dear Valued Guest,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

MARIA ANNEBEE

Stayed 2 nights in Nov 2023
Response from erica on Dec 25, 2023
Dear Maria Annebee,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

vivian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
People are professional , nice . House keeping are outstanding and easy to get along with
Stayed 7 nights in Nov 2023
Response from erica on Dec 2, 2023
Dear Vivian,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team especially to our Housekeeping. This will help us continue to strive better to our guests.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Convinience
Stayed 2 nights in Nov 2023
Response from erica on Nov 29, 2023
Dear Danilo,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

william teddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Nov 2023
Response from erica on Nov 21, 2023
Dear William Teddy,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Eui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs and hotel environment are good.
Stayed 2 nights in Nov 2023
Response from erica on Nov 21, 2023
Dear Eui,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

jean

Stayed 1 night in Oct 2023
Response from erica on Nov 6, 2023
Dear Sandy,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an wonderful stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

6/10 Okay

Mark

Traveled with partner
Liked: Staff & service, property conditions & facilities
Made reservations two months in advance. Confirmed email what I reserved included one bed for me and my wife. When I arrived/checked in I was told there was only a room with two single beds. I guess they don’t understand the concept of a reservation. When I questioned the reception I was told first come first served. Would not recommend.
Stayed 2 nights in Oct 2023
Response from erica on Nov 1, 2023
Dear Mark,Thank you for taking time to share your valuable feedback. during your stay. I do understand your frustration of not getting a king size bed during your stay. We sincerely apologize for any inconvenience encountered. Rest assured that this will be a learning experience from all of us.Once again, thank you and we hope that you will give us another chance to recover in the future.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Good

Russell

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Travelin Man
After arriving to my room there were no towels, the room was not the cleanest, the carpet was dirty and very stained. No complimentary bottled water was provided, only an empty water decanter which I found unsanitary, then you needed to go to a water dispenser to fill the water decanter. In a world of covid why would any hotel chain do something like this.
Stayed 1 night in Oct 2023
Response from erica on Nov 1, 2023
Dear Russell,Thank you for taking time to share your valuable feedback. We sincerely apologize for any inconvenience encountered during your stay. Your feedback with regard to the incomplete items in the room is duly noted and will be shared to our Housekeeping Team for better improvement.As part of our commitment to the environment, single plastic use was reduced as part of our sustainability program. However. if you are not comfortable in using our water dispenser, we can definitely arrange that for you next time. Apologies for the inconvenience caused.if you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

6/10 Okay

Janet

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The first room smelt of mould. Bad experience
Stayed 3 nights in Oct 2023
Response from erica on Nov 1, 2023
Dear Janet,Thank you for sharing your valuable feedback. While we wish you a pleasant stay in the hotel, it is apparent that we have fallen short of your expectation. You concern will be shared to our Housekeeping Team for better improvement.Once again, thank you for your feedback. We hope that you will give us another chance to be of service in the future.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Good

HO

Stayed 2 nights in Oct 2023
Response from erica on Nov 12, 2023
Dear Ho,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2023
Response from erica on Oct 17, 2023
Dear Maria,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crimson is very good. Close to mall. Nice pool is nice but busy on the weekends. Check in and check out can get busy so prepare to wait if it’s a peak time.. typical hotel food meaning so so and expensive. Don’t worry lots of choices in the mall. Overall crimson is the best hotel if your staying in Alabang. (It’s 40 minutes from Manila) 20 minutes south of the airport. .
Stayed 2 nights in Sep 2023
Response from erica on Oct 16, 2023
Dear Joseph,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. On the other note. We will share your feedback to our Food and Beverage for better improvement. We will definitely look into it. if you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from erica on Oct 14, 2023
Dear Michael,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Mark, Albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a guest at the Crimson Hotel Filinvest City and stayed for 8 nights. My time there was incredible. When I checked in, I was exhausted, sweaty, and just wanted a room so I could shower and get rest. I was a little early for check in and thought I would be resting in the lobby until check in. Those nice people checked me in. I knew I was eligible for an upgrade but really just wanted any room. I was upgraded and when I walked into my room - WOW!!! I had a corner room with a great view of the city. All the staff were so kind and courteous. Security was always friendly when greeting me and made me feel safe as I entered the property, they were always staff opening the door for me with a big smile and greeting, housekeeping always and so eager to please, pool staff were always ready for your drink or food order, room services menu had many choices to choose from and the food was great. I felt like royalty staying here. This place treats their customers with kindness, respect and compassion.
Response from erica on Oct 14, 2023
Dear Mark,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and it's our pleasure to assist you.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is convenient and close to the mall. Staff are all professional and friendly!
Stayed 1 night in Sep 2023
Response from erica on Oct 5, 2023
Dear Valued Guest,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and so friendly
Stayed 6 nights in Sep 2023
Response from erica on Sep 23, 2023
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Kumaran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many names i want mention here and i am worried i may miss out some names... All of you are wonderful. Thank you and gbu
Stayed 1 night in Sep 2023
Response from erica on Sep 23, 2023
Dear Kumaran,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Really slow check-in, but I stay here all the time and I will continue to do so.
Stayed 2 nights in Aug 2023
Response from erica on Aug 30, 2023
Dear Kevin,Thank you for taking time to share your valuable feedback. We are delighted to know that you still had a wonderful stay despite your feedback for the check-in. We do have our hassle-free check-in counter available to be able to ease the long queue. Apologies for the inconvenience caused.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Mara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed for 1 night to celebrate my brother’s bday and we all had a great time. The staff and service are exceptional and makes everything worth the 5 star rating.
Stayed 1 night in Aug 2023
Response from erica on Aug 30, 2023
Dear Mara,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

gregory

Stayed 2 nights in Aug 2023
Response from erica on Aug 30, 2023
Dear Gregory,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

kee meng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from erica on Aug 30, 2023
Dear Kee Meng,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Angelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again it was amazing ! Stayed here back in 2017 and 2023 ! Next PH trip will be another crimson stay !!
Stayed 8 nights in May 2023
Response from erica on Jan 1, 2024
Dear Angelo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Erica on Apr 22, 2023
Dear Russell,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Fernando

Traveled with partner
Excellent service! The airport shuttle agent helped us with our luggage and assisted us right away since we arrived past midnight. There was a great choice of breakfast buffet and the employees were warm and accommodating. This was our second time to stay and Crimson Hotel and we felt home and safe. Thank you
Stayed 3 nights in Feb 2023
Response from Erica on Mar 25, 2023
Dear Fernando,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay and appreciated that you came back to stay with us again. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

4/10 Poor

Sukhjit, Medford

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room carpet was wet and stink. Very poor facilities.
Stayed 1 night in Mar 2023
Response from erica on Mar 25, 2023
Dear Sukhjit,Thank you for sharing your valuable feedback. While we wish you a pleasant stay in the hotel, it is apparent that we have fallen short of your expectation. You concerns will be shared to the Team for better improvement and will be addressed.Once again, thank you for your feedback. We hope that you will give us another chance to be of service in the future.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Richard

Stayed 2 nights in Mar 2023
Response from Erica on Mar 25, 2023
Dear Richard,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Good

Nestor, INDEPENDENCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from erica on Mar 18, 2023
Dear Nestor,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to NAIA
This hotel is world class. AC, Food, employees and all creature comforts were perfect.
Stayed 2 nights in Feb 2023
Response from Erica on Feb 26, 2023
Dear Josh,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and highlighted the areas that made your stay memorable. We are looking forward to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Good

john, Steilacoom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fine place to stay, a large mall complex was right across the street with many dining and shopping items. We only stayed for 2 days and didn’t have time to use the gym or pool but they looked nice. Good value for the money we paid for our room.
Stayed 2 nights in Feb 2023
Response from erica on Feb 20, 2023
Dear John,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests.Looking forward to welcome you back. Hopefully, you can enjoy the pool and gym next time.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Good

Ford

Liked: Cleanliness, property conditions & facilities
I love the prooerty and their drivers. They help me fix my car
Stayed 4 nights in Feb 2023
Response from Ross Simbulan - Assistant Front Office Manager on Feb 18, 2023
Dear Mr. Ford, Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay and chose Crimson as your preferred hotel in the South. We'll definitely share you commendation with our team. If you have any additional information about your recent stay or how we can improve our services, please do let me know. In the meantime, we wish you to be well and safe. We look forward to welcoming you back soon. Sincerely, Ross Simbulan Assistant Front Office Manager

8/10 Good

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Erica on Mar 11, 2023
Dear Myrna,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at the Crimson for 3 days, moved to another hotel in Makati, realized I missed the Crimson and booked another 3 day stay there. It's my new favorite hotel in the Philippines and I love Alabang.
Stayed 3 nights in Feb 2023
Response from Ross Simbulan - Assistant Front Office Manager on Feb 18, 2023
Dear Mr. Kevin, Thank you for taking time to share your valuable feedback. We are delighted to know that you had an enjoyable stay and chose Crimson as your preferred hotel in the South. If you have any additional information about your recent stay or how we can improve our services, please do let me know. In the meantime, we wish you to be well and safe. We look forward to welcoming you back soon. .Sincerely, Ross Simbulan Assistant Front Office Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & quiet
Stayed 1 night in Feb 2023
Response from Ross Simbulan - Assistant Front Office Manager on Feb 18, 2023
Dear Anonymous, Thank you for taking time to share your valuable feedback. We are delighted to know that you had an enjoyable stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know. In the meantime, we wish you to be well and safe. We look forward to welcoming you back soon. Sincerely, Ross Simbulan Assistant Front Office Manager

8/10 Good

SANDY

Stayed 3 nights in Feb 2023
Response from erica on Nov 21, 2023
Dear Sandy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

BENJAMIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is conveniently located close to shopping, quiet and safe.
Stayed 2 nights in Feb 2023
Response from Edgar John Lopez - Asst. Front Office Manager on Feb 15, 2023
Dear Mr. Benjamin,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Edgar John LopezAsst. Front Office Manager

10/10 Excellent

William, TUSTIN

Stayed 4 nights in Feb 2023
Response from Erica on Mar 11, 2023
Dear William,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel far exceeded what I expected and I will always stay here in the future when I'm in Alabang. The staff is first rate and really helpful.
Stayed 2 nights in Feb 2023
Response from Edgar John Lopez - Asst. Front Office Manager on Feb 15, 2023
Dear Mr. Kevin,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Edgar John LopezAsst. Front Office Manager

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a good location. Staff are friendly and helpful.
Stayed 4 nights in Jan 2023
Response from Erica on Jan 27, 2023
Dear Phillip,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Excellent

John, Pittsgrove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right across from the Festival mall.
Stayed 2 nights in Jan 2023
Response from Erica on Jan 27, 2023
Dear John,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager