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Crowne Plaza Manila Galleria, an IHG Hotel

Photo gallery for Crowne Plaza Manila Galleria, an IHG Hotel

Featured Image
Pool
Outdoor Pool
Pool
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Crowne Plaza Manila Galleria, an IHG Hotel

Crowne Plaza Manila Galleria, an IHG Hotel

4.5 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
Ortigas Avenue, Corner, Asian Development Bank Ave. (ADB), Pasig, Manila, 1100

Explore the area

  • Popular LocationAsian Development Bank Headquarters5 min walk
  • Popular LocationSM Megamall13 min walk
  • Popular LocationSM Mall of Asia30 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)34 min drive

Choose dates to view prices

About this area

Pasig

Located in Ortigas Center neighborhood, Crowne Plaza Manila Galleria, an IHG Hotel is connected to a shopping center. Wack Wack Golf and Country Club and Manila Bay are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Robinsons Galleria Mall and SM Megamall. Don't miss out on a visit to Manila Ocean Park. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Robinsons Galleria Mall - 3 min walk
  • EDSA Shrine - 4 min walk
  • Asian Development Bank Headquarters - 5 min walk
  • SM Megamall - 13 min walk
  • SM Mall of Asia - 30 min drive

Getting around

  • Ortigas Avenue Station - 8 min walk
  • Manila Santa Mesa Station - 9 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 35 min drive

Restaurants

  • Seven Corners — 1 min walk
  • Xin Tian Di — 1 min walk
  • T.G.I.Fridays — 2 min walk
  • Adobo Connection — 3 min walk
  • Burgoo — 3 min walk

About this property

Crowne Plaza Manila Galleria, an IHG Hotel

4.5-star luxury hotel connected to a shopping center in Ortigas Center
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a swim-up bar, a coffee shop/café, and a snack bar/deli are onsite. All 262 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and 24-hour room service are standard, as are LED TVs with cable channels.
Crowne Plaza Manila Galleria, an IHG Hotel offers 262 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (PHP 100 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 1500 for adults and PHP 750 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 swim-up bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Shopping
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Filipino

Business services

  • Business center
  • Computer station
  • Conference space (34000 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for PHP 1875.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1500 for adults and PHP 750 for children (approximately)
  • Airport shuttle fee: PHP 1628 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: PHP 1875.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Galleria Manila
Crowne Plaza Manila
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria Hotel
Crowne Plaza Manila Galleria Hotel Pasig
Crowne Plaza Manila Galleria Pasig
Manila Crowne Plaza
Manila Crowne Plaza Galleria
Manila Galleria Crowne Plaza
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria, an IHG Hotel Hotel
Crowne Plaza Manila Galleria, an IHG Hotel Pasig
Crowne Plaza Manila Galleria, an IHG Hotel Hotel Pasig

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 207 out of 473 reviews
5 - Excellent 44%
Rating 4 - Good. 182 out of 473 reviews
4 - Good 38%
Rating 3 - Okay. 48 out of 473 reviews
3 - Okay 10%
Rating 2 - Poor. 24 out of 473 reviews
2 - Poor 5%
Rating 1 - Terrible. 12 out of 473 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are helpful
Stayed 2 nights in Feb 2020

2/5 Poor

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jan 2020

2/5 Poor

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
They told us that we will have a discount for the kid in the buffet biit they lied they gave us half rate because she's a kid biit she's a pwd holder and they don't acknowledge it. They told me in the restaurant that we kan use pwd for discount biit didnt. And not so good answering our questions. I would not visit again.... Not so good to stay
Stayed 1 night in Jan 2020