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Crowne Plaza Manila Galleria, an IHG Hotel

Photo gallery for Crowne Plaza Manila Galleria, an IHG Hotel

Lobby
Outdoor pool
Pool
Pool
Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Crowne Plaza Manila Galleria, an IHG Hotel

Crowne Plaza Manila Galleria, an IHG Hotel

4.5 star property

4.1/5 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Ortigas Avenue, Corner, Asian Development Bank Ave. (ADB), Pasig, Manila, 1100

Explore the area

  • Popular LocationRobinsons Galleria Mall1 min walk
  • Popular LocationAsian Development Bank Headquarters5 min walk
  • Popular LocationSM Megamall10 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)40 min drive

Room options

About this area

Pasig

Located in Ortigas Center neighborhood, Crowne Plaza Manila Galleria, an IHG Hotel is connected to a shopping center. Wack Wack Golf and Country Club and Manila Bay are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Robinsons Galleria Mall and SM Megamall. Don't miss out on a visit to Manila Ocean Park. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Robinsons Galleria Mall - 1 min walk
  • EDSA Shrine - 4 min walk
  • Asian Development Bank Headquarters - 5 min walk
  • SM Megamall - 10 min walk
  • Wack Wack Golf and Country Club - 12 min drive

Getting around

  • Manila Santa Mesa Station - 9 min drive
  • Ortigas Avenue Station - 9 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 40 min drive

Restaurants

  • Teriyaki Boy - 2 min walk
  • Adobo Connection - 3 min walk
  • Burgoo - 3 min walk
  • Maria's - 4 min walk
  • Subspace Coffee House - 5 min walk

About this property

Crowne Plaza Manila Galleria, an IHG Hotel

4.5-star luxury hotel located in Ortigas Center
You can look forward to a roundtrip airport shuttle, a swim-up bar, and a poolside bar at Crowne Plaza Manila Galleria, an IHG Hotel. Treat yourself to spa services, such as a facial, a massage, or a body wrap. Enjoy international cuisine and more at the two onsite restaurants. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
Additional perks include:
  • Swimming pool with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), limo/town car service, and express check-out
  • A computer station, a banquet hall, and multilingual staff
  • Guest reviews say great things about the location
Room features
All 262 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the spacious rooms at the property.
Extra amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with bidets and free toiletries
  • 42-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (PHP 100 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 1500 for adults and PHP 750 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Seven Corners
  • Xin Tian Di
  • Bar One
  • Agenda

Things to do

  • Fitness center
  • Shopping
  • Swimming pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (34000 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1875.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: PHP 1500 for adults and PHP 750 for children (approximately)
  • Airport shuttle fee: PHP 1628 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1875.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Galleria Manila
Crowne Plaza Manila
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria Hotel
Crowne Plaza Manila Galleria Hotel Pasig
Crowne Plaza Manila Galleria Pasig
Manila Crowne Plaza
Manila Crowne Plaza Galleria
Manila Galleria Crowne Plaza
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City

Frequently asked questions

Does Crowne Plaza Manila Galleria, an IHG Hotel have a pool?

Yes, this property has a pool.

How much does it cost to stay at Crowne Plaza Manila Galleria, an IHG Hotel?

As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Manila Galleria, an IHG Hotel on Dec 18, 2022 start from $73.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Manila Galleria, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Manila Galleria, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Manila Galleria, an IHG Hotel?

Check-in is from 3 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Manila Galleria, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Manila Galleria, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1628 per vehicle applies.

Where is Crowne Plaza Manila Galleria, an IHG Hotel located?

Located in Ortigas Center, this luxury hotel is within a 5-minute walk of Robinsons Galleria Mall and EDSA Shrine. SM Megamall and Greenhills Shopping Center are also within 2 mi (3 km). Ortigas Avenue Station is 9 minutes by foot and Shaw Boulevard Station is 19 minutes.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 215 out of 502 reviews" "
" "5 - Excellent 43%
Rating 4 - Good. 190 out of 502 reviews" "
" "4 - Good 38%
Rating 3 - Okay. 54 out of 502 reviews" "
" "3 - Okay 11%
Rating 2 - Poor. 26 out of 502 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 17 out of 502 reviews" "
" "1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

3.6/5

Eco-friendliness

1/5 Terrible

GOH
Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
My room was 1001 when I check in on 25 Nov 2022. upon going into my room, it was full of renovation GLUE / Tinner smell. I had called up operator at 6pm plus but no one response. it was a very bad experience.
Stayed 1 night in Nov 2022

4/5 Good

Mary Jane
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some gonstructions going on but not a hassle. Great breakfast and dinner buffet!
Stayed 2 nights in Nov 2022

4/5 Good

Maria Solita, vallejo
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 4 nights in Jul 2022

1/5 Terrible

Parag
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Lousy service at the Reception.Average turnaround time for queries was 40 mins. Checkout took 15 mins. There is no personalisation or understanding of customer concerns
Stayed 5 nights in Sep 2022

3/5 Okay

Roniel
Traveled with family and small children
Liked: Staff & service
Older rooms, moldy bathroom sink.
Stayed 10 nights in Jul 2022

3/5 Okay

Rosalina, Edmonton
Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
liked the cleanliness esp the bathrooms false ad, where they say theres free shuttle to airport, when theres actually none.
Stayed 4 nights in Aug 2022

3/5 Okay

Betty So
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities