One of the best
Posted Oct 12, 2016
My three preferred hotels in the area are Diamond, Manila Hotel, and Pan Pacific. Each have their strengths.
The Diamond Hotel has the best restaurant ambiance, the second best buffet and the best service and restaurant staff. They are also improving their room service, this time offering complimentary early check-in, late check out until 2pm and setting up a heater in the room - which is nice if you have traveled half way around the world to be warm and find there is no windows in the room. The staff are always friendly. Rodel, the restaurant manager takes superb care of my special diet and discounts the buffet since I am vegetarian and don't eat the expensive sea foods. He is 1/3rd of my reason for choosing Diamond Hotel for this stay. I should also note that the Diamond Hotel has a beautiful view of the water.
By contrast, the Manila Hotel has the best buffet selection, weak service and double the price. Their check-in policies are not guest-friendly. When they have a special including breakfast it is wonderful to enjoy the oldest Hotel in Manila and the fine architecture.
Pan Pacific offers a 40% newer/nicer room design and the most responsive management to my suggestions of any hotel but is often more expensive and has the smallest buffet and a weaker restaurant ambiance, but will cater very well to my diet upon request. They also bought a heater for me and offer the biggest emphasis on my comfort of any hotel I've stayed at.