Rating the hotel by fellow balikbayan...
Posted Dec 18, 2016
The front desk staff is super wonderful. We arrived and did not have any identifications. Our money, I'd cards, credit cards were all in a place were it will awhile before they can be used. The rooms were already fully paid. To our surprise, the front desk were so accommodating with our situations and very helpful all the way.
I asked the question, what can the hotel staff do to make it right. Fantastic people, they were all,part of the solution, rather than a problem. Thank you and it made our stay super restful.