Ratings based on 322 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by sultan

Posted Apr 1, 2016 on Hotels
Hotel was good not great, service was Ok slow, food not good at all
Comment from Hotel Management
Apr 8, 2016 by HOTEL MANAGER, Hotel Management
Thank you for your review. I'm sorry to hear that you were not satisfied with your stay with us. Your comments are well received and will be helpful as we work towards improving our services. Sincerely, Oliver Dudler
5 out of 5
by Joanna from Sydney

Best hotel I have ever stayed - it's a must!

Posted Mar 30, 2016 on Hotels
From the moment I arrived I felt so at home. The staff were absolutely wonderful, and I was fortunate enough to be greeted by the delightful Tristan who took care of everything. The service was 6 star, the staff were friendly and very much on the ball. The room itself was spacious and the pool / gym/ massage facilities were second to none. I had a wonderful stay and I can't wait to get back there again soon. If you are looking for a magical place to unwind, right in the heart of Manila - this is the place for you. I wouldn't stay anywhere else! Thanks to the incredible team who made the experience even more delightful than the beautiful hotel :)
Comment from Hotel Management
Apr 8, 2016 by HOTEL MANAGER, Hotel Management
Thank you for your kind review. I'm glad that you enjoyed your stay. We look forward to welcoming you back soon. Sincerely, Oliver Dudler
5 out of 5
by Dante from Quezon city

Hotel life at its best

Posted Mar 22, 2016 on Hotels
I was upgraded to club Gold floor room! Superb meals at lounge 4x in 1 day.
Comment from Hotel Management
Apr 12, 2016 by HOTEL MANAGER, Hotel Management
Thank you for your review, Dante. Please do stay with us again soon.
5 out of 5
by A verified traveler from Washington, DC

Great Hotel with Central Location

Posted Mar 22, 2016
I just spent two nights at the Fairmont Makati. This hotel has a fantastic location if you are conducting business in the Makati area, which also happens to have the best shopping, restaurants, and nightlife. Great, friendly staff. Will definitely visit again.
Comment from Hotel Management
Apr 12, 2016 by Oliver Dudler, Hotel Manager, Hotel Management
Thank you for your review. I'm glad that you enjoyed yourself while staying here. Please do come back soon.
5 out of 5
by A verified traveler from Japan

マカティでのおすすめホテル

Posted Mar 20, 2016
いつもマカティで宿泊するホテルが満室だったためフェアモントに宿泊しました。価格は少し高めですが、当日アップグレードしてくれて、7階のGoldフロアになり、朝食も付きました。お湯の出もよく安心して過ごせました。近くにはグリーンベルトやランドマークなどがあり、買い物、食事も便利です。
Comment from Hotel Management
Apr 23, 2016 by Oliver Dudler, Hotel Manager, Hotel Management
ご親切にありがとうございました。私たちはあなたの滞在を楽しんだことを満足しています。私たちは、あなたがすぐに戻ってくる願っています。
5 out of 5
by Ricardo

Posted Mar 16, 2016 on Hotels
Comment from Hotel Management
Apr 12, 2016 by HOTEL MANAGER, Hotel Management
Thank you for the high rating. I'm glad you enjoyed your stay.
3 out of 5
by A verified traveler

Posted Mar 14, 2016
many group tourists. five star hotel but too noisy.
Comment from Hotel Management
Apr 12, 2016 by Oliver Dudler, Hotel Manager, Hotel Management
Thank you for your feedback. We'll keep that in mind as we continue to improve our services and facilities.
5 out of 5
by Mel

Posted Mar 13, 2016 on Hotels
Comment from Hotel Management
Apr 11, 2016 by HOTEL MANAGER, Hotel Management
Thank you for the five star rating. Please come see us again soon.
3 out of 5
by A verified traveler

Good hotel - but poor lighting in the room made it

Posted Mar 5, 2016 on Hotels
The rooms are very dark making the room impossible to do any work in
Comment from Hotel Management
Apr 12, 2016 by HOTEL MANAGER, Hotel Management
Thank you for your feedback. We'll be sure to keep that in mind as we work towards improving our services and facilities for a better stay experience for all our guests.
5 out of 5
by Vishal

Excellent New Hotel

Posted Mar 5, 2016 on Hotels
Excellent Hotel in all aspects
Comment from Hotel Management
Apr 9, 2016 by HOTEL MANAGER, Hotel Management
Thank you for your review. You're too kind. We hope you come visit us again soon.