Ratings based on 330 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from 日本

買い物、食事、安全面全て環境が良いです。

Posted Aug 9, 2016
飛行機が遅れて夜中に到着しましたが 近くにコンビニがあり、空腹だったので助かりました。 女の子3人でしたが、歩いても平気でしたよ。
Comment from Hotel Management
Aug 15, 2016 by Oliver Dudler, Hotel Manager, Hotel Management
優しい言葉をありがとう。私たちは、原因あなたの遅れのフライトにご到着が遅れるにもかかわらず、あなたが快適になりましたさせていただきます。私たちは、あなたが快適で満足のいくものであることが私達とのあなたの滞在を発見したことを願っています。私たちはすぐに戻って歓迎を楽しみにしています。
5 out of 5
by A verified traveler

Posted Aug 9, 2016
Wonderful place. Great buffet. Great service. Will definitely come back in my future stays. The rooms are big. Place is a walking distance to Greenbelt, Landmark, and Glorietta Malls.
Comment from Hotel Management
Aug 15, 2016 by Oliver Dudler, Hotel Manager, Hotel Management
Thank you for your kind words. We're glad to hear that you enjoyed the hotel's location and service. We certainly look forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted Jul 23, 2016
Excellent hotel that's great for families. My niece and nephew loved the pool area while the rest of my family members loved the gym and spa areas. Food was always excellent and we were well served. Very secure with a very attentive staff.
Comment from Hotel Management
Aug 2, 2016 by Oliver Dudler, Hotel Manager, Hotel Management
Thank you for your kind review. We're delighted to hear that your whole family enjoyed your stay at Fairmont Makati. We look forward to welcoming you all back soon.
5 out of 5
by A verified traveler from Seattle

2 days of rest before heading back to US

Posted Jul 21, 2016
Pros: Location, gym facilities, staff.
Location: Next to the big shopping mall of shops and restaurants.
Great hotel! I loved the location and the luxury of the hotel. I arranged for the car service to catch me at the airport and they were prompt to shuttle me off to the hotel. I will say you can get less expensive transportation using Uber/ Grab/ or a taxi. Check in was smooth and an overall great stay. Cons: Jacuzzi did not work and cable was out for 2 days when it would have been nice to watch the news/ CNN etc.
Comment from Hotel Management
Aug 2, 2016 by Oliver Dudler, Hotel Manager, Hotel Management
Thank you for your kind review. We're sorry to hear that you encountered a few snags during your stay with us. We hope that this does not prevent you from staying with us again. We will definitely be working on these issues in order to serve you and the rest of our guests better. We look forward to your return.
5 out of 5
by A verified traveler from Liverpool , UK

Top quality hotel in great location

Posted Jun 8, 2016
Pros: Great rooms , gym and swimming pool were excellent. Difficult to think you were in busy Makati !
Cons: There was some refurbishment taking place so when I worked in my room during the day it was a bit noisy but I am sure this was only short term.
Location: Great location and convenient to Greenbelt and Glorietta. The underground access via Landmark avoids the sun and traffic.
This was my first stay at this hotel having worked in Makati for two years and stayed in all the other Makati hotels and this is now me preferred hotel.
Comment from Hotel Management
Jun 9, 2016 by Oliver Dudler, Hotel Manager, Hotel Management
Thank you for your kind review. We're sorry to hear that you were bothered by the noise caused by renovations that some parts of the hotel is undergoing, but you'll be happy to know that indeed, this isn't long term. We hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted May 24, 2016 on Hotels
Comment from Hotel Management
Jul 20, 2016 by HOTEL MANAGER, Hotel Management
Thank you for the 5-stay rating. We're glad that you enjoyed your stay, and hope you return soon.
4 out of 5
by Harald from Göteborg

Ännu en lyckad vecka på Fairmont

Posted May 18, 2016 on Hotels
Ännu en lyckad vecka på Fairmont. Har nu blivit 3 eller 4 gånger, 1 vecka varje gång, som jag bott på Fairmont i Makati. Hotellet är relativt nybyggt, fortfarande fräscht och med bra service. God frukost. Perfekt läge till shopping-center Greenbelt och även promenad avstånd till Glorietta och SM.
Comment from Hotel Management
May 24, 2016 by HOTEL MANAGER, Hotel Management
Tack för dina vänliga översyn, och tack för att du väljer att bo i Fairmont Makati igen. Vi ser fram emot att välkomna dig tillbaka många fler ganger.
5 out of 5
by A verified traveler

ベッドがとても快適!

Posted May 16, 2016 on Hotels
ベッドが素晴らしく快適で、連泊にすればよかったと思うほどでした。 他に、宿泊した部屋にはデスクコーナーがあったのですが、このコーナーがとてもすてきでした。今回は友人との旅行でしたが、ビジネスステイをするならこんな部屋がいいなぁ、と妄想しました。スタッフの方も丁寧で、親切でした。
Comment from Hotel Management
Jul 20, 2016 by HOTEL MANAGER, Hotel Management
優しい言葉をありがとう。私はあなたから聞いてうれしいです。すぐに再び私たちをご覧ください。
5 out of 5
by Juan Miguel

Posted May 16, 2016 on Hotels
Comment from Hotel Management
May 23, 2016 by HOTEL MANAGER, Hotel Management
Thank you for your rating. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler from Chicago

Perfect place to relax and unwind!

Posted May 4, 2016 on Orbitz
Pros: Everything
Location: Shopping, dining, and entertainment
This is a new hotel in the Makati CBD area and hotel staff are well trained to cater to the needs of all types of travelers. The rooms are well appointed, clean, and inviting.
Comment from Hotel Management
May 10, 2016 by Oliver Dudler, Hotel Manager, Hotel Management
Thank you for your kind review. I'm glad that we were able to delight you with our service during your stay.