Ratings based on 49 Verified Reviews

3.1 out of 5
65% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Bacolod City

Great hotel close to Manila bay and US Embassy

Posted Jan 12, 2017
The hotel is refurbishing rooms (as of 11 Jan 2017). The older rooms still have huge jacuzzi tubs, hot water 24/7 and a staff that takes care of its customers.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and functional good for airport good va

Posted Jun 21, 2016
Good value for money Well placed for malls and bay walk
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne australia

nice and clean

Posted Mar 29, 2016
Pros: the food
Cons: softer beds
Location: jollybee maxs big park
room was good cleaned every day had new ac put in bed was a bit hard food was tops the girl on the phone was very good never meet her paid more to update room to number 201 was the best thing I done
Comment from Hotel Management
May 5, 2016 by Alvin Pilar, Hotel Management
Dear Mick, Thank you for choosing Sohotel as your place to stay.I'm glad that you are delighted with our service.Rest assured will take a look into your concern regarding the bed. With so much appreciation , Alvin Pilar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

basic but excellent value hotel in malate

Posted Feb 11, 2016
Pros: Location/excellent value
Cons: -
Location: very close to the bars and restaurants of Malate. Historical late Church is 2 minutes walk and Baywalk to see Manila Bay and the stunning sunset.
Excellent value..for 2 nights stay in Malate. close to the bars and clubs. a few mintes from Malate Church and Manila Bay. The price included free breakfast delivered to the room. Definitely recommended for a short stay in Manila
Comment from Hotel Management
Feb 18, 2016 by Alvin Pilar, Hotel Management
Dear Mr.Beamer, Thank you for taking time to give feedback to our hotel.I'm glad that you are delighted with our service. Hope to see you here in your future stay. Much appreciated, Alvin Pilar General Manager
2 out of 5
by A verified traveler

No elevators... six bags .. wanted hotel not motel

Posted Oct 11, 2015
The hot shower and shower was the only nice thing. Reserved a hotel when arrived it was a budget motel with no elevators. .. I had 8 bags and they put me on the 3rd floor. Wanted to cancel but the staff indicated I could not, or I would lose my funds. Never again will I use Expedia for my Manila reservations ... I will travel there in the near future but not with Expedia. .. I wanted a hotel not a motel.
Comment from Hotel Management
Oct 13, 2015 by Alvin Pilar/Hote Manager, Hotel Management
Dear Sir/Madam, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about carrying your bags upstairs,will surely look for solution to this.
2 out of 5
by A verified traveler from JP

Will never come back.

Posted May 30, 2015
I will never ever come back to this hotel. There are plenty of hotels in Manila, even cheaper where u can experience a bit of comfort, if ur thinking about ur budget. It was a big mistake when i booked to this hotel... Oopps motel
3 out of 5
by A verified traveler

Staff hotel ok excluded security gard was awful.

Posted Apr 22, 2015
Pros: Room ok
Cons: The process to Check the Guest........
Strange hotel !!!!! It is not really hotel but motel. Security everytime checked people when we go outside to ask us if we leave passport ni our room if we will come back. 2 Times he run after me and said. Sir, Sir....you will come back. Very bad feeling about that.
Comment from Hotel Management
Sep 16, 2015 by Hotel Manager, Hotel Management
Dear Sir/Madam, Thank you sharing your experience with us during your stay.We would like to deeply apologize for the discomfort it caused you.Rest assured we will take a look into to your comments regarding our security procedure.This feedback will be a tool for us to improve more.
3 out of 5
Recommended
for Everyone
by A verified traveler from northern California

clean room and friendly staff

Posted Apr 8, 2015
Pros: the location, it is 2 blocks from the church in Malate that was first built in 1588. It is near Manila Bay and near shopping malls.
Cons: not clear what the policy is for cleaning the room in the morning. I left the sign on the door and called, but to no avail.
The room was very clean, and the staff very helpful. I gave the 1000 peso deposit and was worried about not getting it back after reading some previous comments, but it was returned to me in full. This was after making lots of phone calls and ordering the breakfast every morning. The location is central, and the hotel is very discreet about rooms being rented for the hour or so. I stayed here with my ten year old son, and we did not encounter any problems. We did laugh about some of the drawings on the walls of the room, but it was not a problem, even for my mother, who lives nearby.
Comment from Hotel Management
Sep 16, 2015 by Duty Manager, Hotel Management
Dear Sir /Madam, Thank you for sharing your experience with us during your stay.We are truly delighted to hear that you are satisfied with our service.We assure you that this will be a tool for us to improve more. Have a great day.
3 out of 5
Recommended
for Students
by A verified traveler

Basic at a competitive price

Posted Mar 12, 2015
Pros: Staff is helpful. WiFi is OK.
Cons: A bigger window
Location: Near some red-light clubs, but not a problem if you know your way.
If you are looking for basic hotel accommodation in the center of Manila, this place has a good price ratio.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Great Value Hotel

Posted Mar 12, 2015
This hotel is a little older but well maintained. It has large rooms, comfortable bedding and AWESOME bathrooms! Most rooms have a very large jetted bath tub and the hot water works!